公开(公告)号：US20130275132A1

公开(公告)日：2013-10-17

申请号：US13914974

申请日：2013-06-11

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Srinivas Bangalore ,  Mazin G. Rahim ,  Junlan Feng

IPC: G06F17/24

CPC classification number: G06F17/243 ,  G06Q10/06311 ,  G06Q30/0201 ,  G06Q30/0635 ,  H04L12/6418 ,  H04M3/4938 ,  H04M7/0009 ,  H04M7/0036 ,  H04M2201/40 ,  H04M2201/60 ,  H04M2203/355

Abstract: A system and method provides a natural language interface to world-wide web content. Either in advance or dynamically, webpage content is parsed using a parsing algorithm. A person using a telephone interface can provide speech information, which is converted to text and used to automatically fill in input fields on a webpage form. The form is then submitted to a database search and a response is generated. Information contained on the responsive webpage is extracted and converted to speech via a text-to-speech engine and communicated to the person.

Abstract translation: 系统和方法为世界各地的Web内容提供了一种自然语言界面。 提前或动态地，使用解析算法解析网页内容。 使用电话接口的人可以提供语音信息，其被转换成文本并用于自动填写网页表单上的输入字段。 然后将表单提交到数据库搜索，并生成响应。 包含在响应网页上的信息被提取并经由文本到语音引擎转换成语音，并传达给该人。

公开(公告)号：US20130177893A1

公开(公告)日：2013-07-11

申请号：US13782616

申请日：2013-03-01

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G09B5/00

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.

Abstract translation: 公开了一种用于经由网络从客户机响应询问的方法和装置。 该方法和装置经由网络从客户端接收询问。 基于查询，分析从网络检索的问答对以确定对查询的响应。 QA对未预先定义。 因此，必须分析QA对以确定它们是否响应于特定查询。 质量保证对的问题可能是重复的，而在更多的情况下，确定他们对应的答案是否对询问作出回应将不会有用。