Method and system for stake-based event management with ledgers

    公开(公告)号:US11055412B2

    公开(公告)日:2021-07-06

    申请号:US16227580

    申请日:2018-12-20

    Abstract: A trust-less system for sharing event information among autonomous nodes may include: a plurality of autonomous nodes, each of which creates an event related to a condition, a first ledger configured to collect and store a record of each event; a second ledger configured to store reputation information for the plurality of autonomous nodes; and a bookmaker module operable to determine a reward and a penalty for each event. The bookmaker module may be operable to modify the reputation information based on a status of the condition determined by subsequent events created by autonomous nodes where the subsequent events either validate or invalidate the condition.

    Field-programmable gate array-based biometric sampling system for improving biometric data reusability

    公开(公告)号:US11048955B2

    公开(公告)日:2021-06-29

    申请号:US16419051

    申请日:2019-05-22

    Abstract: Concepts and technologies disclosed herein are directed to a field-programmable gate array (“FPGA”)-based biometric sampling system for improving biometric data reusability. The system can include one or more FPGAs, each of which can include a plurality of configurable input/output (“I/O”) blocks, a plurality of configurable logic blocks, and a plurality of configurable interconnects that connect the plurality of configurable I/O blocks to the plurality of configurable logic blocks. The FPGA(s) can be configured based upon a hardware description language model to receive biometric input data associated with a user, to apply a sampling scheme to the biometric input data to extract, from the biometric input data, an enrollment biometric data sample, and to cause the enrollment biometric data sample to be stored in a database.

    Detection of sentiment shift
    24.
    发明授权

    公开(公告)号:US10715664B2

    公开(公告)日:2020-07-14

    申请号:US16012449

    申请日:2018-06-19

    Abstract: Aspects of the subject disclosure may include, for example, monitoring interaction(s) between user(s) and agent(s), detecting a shift in the user's attitude, and identifying either a positive shift or a negative shift based on an analysis of the shift. The method may include tracking an outcome of each of the interactions, analyzing the interactions and outcomes, and producing training materials for use by the agent based on the analysis, the training materials including suggestions as to how to reverse the negative shift in future interactions. The method may include presenting the suggestions to the agent during the interaction(s), thereby assisting the agent in resolving the user's attitude and/or concerns. Other embodiments are disclosed.

    NETWORK VIDEO UPLOAD MANAGEMENT VIA AN AUCTION MARKETPLACE

    公开(公告)号:US20200065890A1

    公开(公告)日:2020-02-27

    申请号:US16106449

    申请日:2018-08-21

    Abstract: Aspects of the subject disclosure may include, for example, receiving video data associated with a plurality of live video streams of a plurality of videographers; filtering the video data to generate a list, wherein the list identifies a subset of the plurality of live video streams, and wherein the subset as identified by the list excludes at least one live video stream of the plurality of live video streams; presenting, to respective equipment of a plurality of potential bidders, an availability of each of the live video streams of the subset; receiving an acceptable bid, that satisfies a bid threshold, from first equipment of one of the potential bidders, wherein the acceptable bid is to purchase a right to a first live video stream of the subset; and responsive to receiving the acceptable bid, transmitting instruction data to equipment of a network operator to facilitate the equipment of the network operator giving priority to uploading of the first live video stream by a first videographer, of the plurality of videographers, who is associated with the first live video stream. Other embodiments are disclosed.

    DETECTION OF SENTIMENT SHIFT
    26.
    发明申请

    公开(公告)号:US20190387098A1

    公开(公告)日:2019-12-19

    申请号:US16012449

    申请日:2018-06-19

    Abstract: Aspects of the subject disclosure may include, for example, monitoring interaction(s) between user(s) and agent(s), detecting a shift in the user's attitude, and identifying either a positive shift or a negative shift based on an analysis of the shift. The method may include tracking an outcome of each of the interactions, analyzing the interactions and outcomes, and producing training materials for use by the agent based on the analysis, the training materials including suggestions as to how to reverse the negative shift in future interactions. The method may include presenting the suggestions to the agent during the interaction(s), thereby assisting the agent in resolving the user's attitude and/or concerns. Other embodiments are disclosed.

    CUSTOMER SUPPORT USING A CLOUD-BASED MESSAGE ANALYSIS MODEL

    公开(公告)号:US20220335933A1

    公开(公告)日:2022-10-20

    申请号:US17232920

    申请日:2021-04-16

    Abstract: Aspects of the subject disclosure may include, for example, a method in which a processing system loads into cloud storage items of information for potential delivery to a customer, and receives a customer inquiry that includes text, audio, and/or image data. The system generates input for a natural language processing (NLP) model. The input corresponds to the customer inquiry, and the generating comprises converting a format of the customer inquiry to a text format, using a cloud service. The system also analyzes the input using the NLP model, to predict a set of items of information to be included in a customer solution; the items of information are associated with identifying codes. The system also performs searching, using the identifying codes, the cloud storage to retrieve the predicted items of information, resulting in a customer solution for delivery to equipment of the customer. Other embodiments are disclosed.

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