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    Virtual conferencing assistance
    21.
    发明授权
    Virtual conferencing assistance 有权

    公开(公告)号：US10833883B2

    公开(公告)日：2020-11-10

    申请号：US16362977

    申请日：2019-03-25

    Applicant: International Business Machines Corporation

    Inventor： Janani Janakiraman ,  Fang Lu ,  Nadiya Kochura ,  Su Liu

    IPC: G06F3/00 ,  H04L12/18 ,  G06F9/451 ,  G10L15/26 ,  G06F11/34 ,  G06N20/00

    Abstract: Provided is a method, computer program product, and virtual conferencing system for providing virtual conferencing assistance to a user. A processor may monitor a virtual conferencing session between a plurality of users. The processor may detect a command to interact with a user interface (UI) element has been given. The processor may analyze UI action data in locating the UI element for the plurality of users. The processor may compare the UI action data for the plurality of users to a data threshold. The processor may determine, in response to the data threshold being met, that a user is experiencing difficulty in locating the UI element. The processor may provide, in response to determining that the user is experiencing difficulty, assistance to the user in locating the UI element.

    COGNITIVE MESSAGE RESPONSE ASSISTANT
    22.
    发明申请
    COGNITIVE MESSAGE RESPONSE ASSISTANT 审中-公开

    公开(公告)号：US20200287849A1

    公开(公告)日：2020-09-10

    申请号：US16291062

    申请日：2019-03-04

    Applicant: International Business Machines Corporation

    Inventor： Basavaraju G ,  Rose N. Judge ,  Janani Janakiraman

    IPC: H04L12/58

    Abstract: In an approach to cognitive message response, a computer receives an electronic message from a message initiator. The computer creates a custom knowledge base associated with a recipient of the electronic message. The computer determines whether the recipient is available to respond to the received electronic message. The computer determines a status of the recipient based on the custom knowledge base and one or more types of unstructured data. The computer determines a status of the message initiator. Based on the received electronic message, the computer determines a content of the message. Based on the status of the recipient, the status of the initiator, and the content of the electronic message, the computer predicts a response of the recipient to the received electronic message. The computer creates a response to the received electronic message based on the predicted response. The computer transmits the response to the message initiator.

    Categorized social opinions as answers to questions
    23.
    发明授权
    Categorized social opinions as answers to questions 有权

    公开(公告)号：US10540409B2

    公开(公告)日：2020-01-21

    申请号：US15582922

    申请日：2017-05-01

    Applicant: International Business Machines Corporation

    Inventor： Susan M. Cox ,  Janani Janakiraman ,  Nadiya Kochura ,  Fang Lu

    IPC: G06F16/951 ,  G06Q50/00

    Abstract: A question is analyzed to determine a set of categories, a category corresponding to a type of possible answers responsive to the question. A set of opinions is extracted from social media data. Each opinion is from a corresponding responder on a social media platform to which the question is sent. An opinion from the set of opinions is categorized into a category from the set of categories. A strength of the opinion is computed using a subset of a set of strength parameters. The opinion is ranked according to the strength of the opinion. The opinion, the strength, and the category are presented in a filterable presentation.

    Providing Visual Cues for a User Interacting with an Automated Telephone System
    27.
    发明申请
    Providing Visual Cues for a User Interacting with an Automated Telephone System 有权
    为用户与自动电话系统交互提供视觉提示

    公开(公告)号：US20150381796A1

    公开(公告)日：2015-12-31

    申请号：US14318473

    申请日：2014-06-27

    Applicant: International Business Machines Corporation

    Inventor： Susan M. Cox ,  Janani Janakiraman ,  Fang Lu ,  Karthik Ramamoorthy

    IPC: H04M1/725 ,  H04M3/493 ,  H04W4/16

    CPC classification number: H04M1/72569 ,  H04M1/72519 ,  H04M1/7258 ,  H04M3/4936 ,  H04M2203/252 ,  H04M2203/357 ,  H04M2250/60 ,  H04W4/16

    Abstract: Visual cues are provided for a user who is using a telephone for interacting with an automated telephone system. A number stream is created from the digits entered by the user with the phone keypad in response to audible prompts from the automated system. The visual cues comprise graphical representations (such as icons) that are inserted into the number stream to provide a quick visual indication not only of where the entered digits are delimited, but also what they represent. Thus, the user can quickly review the visual cues—for example, while making subsequent decisions for the interaction. The visual cues are selected by locating keywords in the audible prompts and consulting a mapping data structure that identifies the visual cues to be used with particular keywords. Optionally, a textual summary of the interaction is created as well (e.g., when the interaction concludes).

    Abstract translation: 为使用电话与自动电话系统交互的用户提供视觉提示。 响应于来自自动系统的可听见的提示，用户通过电话键盘输入的数字创建数字流。 视觉提示包括插入到数字流中的图形表示（例如图标），以提供不仅输入的数字被分隔的位置的快速可视指示，而且它们代表什么。 因此，用户可以快速查看视觉提示，例如，在进行交互的后续决定时。 通过在可听见的提示中定位关键字来选择视觉提示，并咨询用于识别要与特定关键字一起使用的视觉提示的映射数据结构。 可选地，还创建交互的文本摘要（例如，当交互结束时）。

    SORTING ELECTRONIC MAIL
    28.
    发明申请
    SORTING ELECTRONIC MAIL 有权
    分类电子邮件

    公开(公告)号：US20150372955A1

    公开(公告)日：2015-12-24

    申请号：US14312791

    申请日：2014-06-24

    Applicant: International Business Machines Corporation

    Inventor： Janani Janakiraman ,  Dany R. Madden ,  Meenakshi Sripal

    IPC: H04L12/58 ,  G06F17/27 ,  G06F7/36

    CPC classification number: H04L51/12 ,  G06F17/21 ,  G06F17/2775 ,  H04L51/14

    Abstract: Emails are received and parsed for a set of dates. A set of words surrounding the set of dates are identified and contextual information is correlated with the set of dates based on the set of words. It is then determined whether the dates are promotional expiration dates based on the contextual information. The emails that have promotional dates are placed in a list having a chronological order that is based on the promotional expiration dates. The current calendar date is checked and emails are excluded from the list in response to the current calendar date being chronologically after the promotional expiration date. The list is then displayed based on the exclusion of the email.

    Abstract translation: 收到电子邮件并解析一组日期。 识别围绕该组日期的一组词，并且基于词集合将语境信息与日期集合相关联。 然后根据上下文信息确定日期是否是促销过期日期。 具有促销日期的电子邮件被放置在具有基于促销到期日期的时间顺序的列表中。 当前日历日期被检查，并且电子邮件从列表中排除，以响应于当前日历日期在促销到期日之后按时间顺序。 然后根据电子邮件的排除显示列表。

    GATHERING AND MINING DATA ACROSS A VARYING AND SIMILAR GROUP AND INVOKING ACTIONS
    29.
    发明申请
    GATHERING AND MINING DATA ACROSS A VARYING AND SIMILAR GROUP AND INVOKING ACTIONS 审中-公开
    通过变化和类似的组和采取行动的收集和采矿数据

    公开(公告)号：US20140114710A1

    公开(公告)日：2014-04-24

    申请号：US13656500

    申请日：2012-10-19

    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

    Inventor： Susan M. Cox ,  Janani Janakiraman ,  Fang Lu

    IPC: G06Q10/06

    Abstract: A system includes a distribution center for scanning mail intended for and received from clients in a community. The mail scanned for generating sender, recipient, type, and arrival data. Category data is generated and includes a payables category, a donation category, and a printed matter category. Client preferences data is also generated. The data is mined to find commonalities of mail sent to and received from clients. An action is invoked based on the mined data and it is determined that the action is a payables, donation, or printed matter action. If the action is either a payables or donation action then, a client and a third party are notified prior to execution of the action. If the action is a printed matter action then, then a printed matter shared by more than one client is presented for sharing.

    Abstract translation: 系统包括一个分发中心，用于扫描旨在和从社区中的客户接收的邮件。 扫描邮件以生成发件人，收件人，类型和到达数据。 生成类别数据，并包括应付款类别，捐赠类别和印刷品类别。 还会生成客户端首选项数据。 数据被挖掘以找到发送到客户端并从客户端接收的邮件的共同点。 根据开采的数据调用操作，并确定该操作是应付款，捐赠或印刷品操作。 如果该行动是应付款项或捐赠行动，则在执行该诉讼之前，通知客户和第三方。 如果该动作是打印物动作，则由多个客户端共享的打印物被呈现以进行共享。

    TUTORIAL OPTIMIZATION AND SYNCHRONIZATION
    30.
    发明申请
    TUTORIAL OPTIMIZATION AND SYNCHRONIZATION 有权

    公开(公告)号：US20250004759A1

    公开(公告)日：2025-01-02

    申请号：US18343708

    申请日：2023-06-28

    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

    Inventor： Su Liu ,  Hamid Majdabadi ,  Nageswara Sastry Renduchintala ,  Janani Janakiraman

    IPC: G06F8/73

    Abstract: A method and system for optimization and synchronization of a tutorial include a monitor monitoring developing activities relative to the tutorial. A collector then collects information relative to the developing activities. Once information is collected, a detector then detects changed information within the developing activity information. An identifier then identifies differences (updated features) between the information and the changed information. A descriptor then describes each of the differences. A mapper then maps descriptions of the differences to updated features. A generator then generates updated tutorial sections each including descriptions of the differences and the features. Once updated tutorial sections are generated, a verifier then verifies the updated tutorial sections. A synchronizer then updates a tutorial document with the mapped descriptions of the differences and the updated features. A renderer then renders an updated tutorial document to present differentiated aspects of the tutorial and the updated tutorial.

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