公开(公告)号：US09832318B1

公开(公告)日：2017-11-28

申请号：US15376340

申请日：2016-12-12

Applicant: Securus Technologies, Inc.

Inventor： Matthew Smith ,  Alexander Noland

IPC: H04M1/64 ,  H04M3/533 ,  H04L29/08 ,  H04L12/58

CPC classification number: H04M3/53366 ,  H04L51/24 ,  H04L51/32 ,  H04L65/00 ,  H04M1/6505 ,  H04M3/38 ,  H04M2203/6081

Abstract: Systems and methods provide a resident of a controlled-environment facility with voice messaging. The facility provides the resident with voice communication services. In response to a request by a resident for a voice communication with a non-resident, a call request to the non-resident may be initiated. In certain scenarios, the non-resident is unable to accept the call request. If a voice message is authorized, the resident is allowed to record a voice message for the non-resident. Certain restrictions may limit the resident to selecting from automated voice messages. A notification of the recorded voice message is dispatched to the non-resident. The notification identifies a unique link that directs the non-resident to a voice message retrieval system that allows the resident to retrieve and listen to the voice message recorded by the resident. The voice message recording remains under the control of the controlled-environment facility based on applicable security policies and procedures.

公开(公告)号：US20170201623A1

公开(公告)日：2017-07-13

申请号：US15469442

申请日：2017-03-24

Applicant: Securus Technologies, Inc.

Inventor： Luke Keiser ,  Scott Passe ,  Krishna Balantrapu ,  Alexander Noland ,  Jamie Nicole Wade

IPC: H04M3/436 ,  H04M3/42

CPC classification number: H04M3/436 ,  H04L63/029 ,  H04L63/08 ,  H04M3/2281 ,  H04M3/42059 ,  H04M3/42221 ,  H04M3/42374 ,  H04M3/4365 ,  H04M3/4931 ,  H04M7/003 ,  H04M15/8005 ,  H04M15/8083 ,  H04M2201/40 ,  H04M2201/41 ,  H04M2203/6045 ,  H04M2203/6054 ,  H04M2250/22 ,  H04M2250/52

Abstract: Systems and methods for inbound calls to controlled-environment facility resident media and/or communications devices may receive, via the device, data associated with the resident operating the device. Authentication of the resident operating the device may be verified as associated with an address identifier of the device and it may be confirmed that an inbound calling non-resident is associated with the address identifier. A notification of the inbound call may then be sent to the device, and the same or other data associated with the resident operating the device may be received, via the device. Authentication of the resident operating the device as a resident as associated with an address identifier may be re-verified using the same or other data and the call connected as a result of the verification, confirmation and/or re-verification.