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    Managing calls
    6.
    发明授权
    Managing calls 有权

    公开(公告)号：US09843672B1

    公开(公告)日：2017-12-12

    申请号：US15351382

    申请日：2016-11-14

    申请人： Motorola Mobility LLC

    发明人： Amit Kumar Agrawal ,  Himanshu Chug

    IPC分类号： H04M3/42 ,  H04M3/533 ,  H04M1/725

    CPC分类号： H04M3/42221 ,  H04M1/7255 ,  H04M1/72552 ,  H04M3/2272 ,  H04M3/53366 ,  H04M2201/60 ,  H04M2203/2088

    摘要： Different call managing techniques are described for both voice calls and video calls. A call management system detects that a user is on an active call. The call management system detects that the user has continued to speak when the call was disconnected, as by another user terminating the call or poor network conditions. When the call management system detects a disconnected call, it records the spoken speech into a buffer and determines which portion of the user's speech was not processed and communicated to the other user. The user whose call was terminated is provided with an option to provide the un-communicated speech to the other user. Options can include sending a text version of the un-communicated speech to the other user or sending a voice file to the other user.

    Message management and notification system
    7.
    发明授权
    Message management and notification system 有权

    公开(公告)号：US09832318B1

    公开(公告)日：2017-11-28

    申请号：US15376340

    申请日：2016-12-12

    申请人： Securus Technologies, Inc.

    发明人： Matthew Smith ,  Alexander Noland

    IPC分类号： H04M1/64 ,  H04M3/533 ,  H04L29/08 ,  H04L12/58

    CPC分类号： H04M3/53366 ,  H04L51/24 ,  H04L51/32 ,  H04L65/00 ,  H04M1/6505 ,  H04M3/38 ,  H04M2203/6081

    摘要： Systems and methods provide a resident of a controlled-environment facility with voice messaging. The facility provides the resident with voice communication services. In response to a request by a resident for a voice communication with a non-resident, a call request to the non-resident may be initiated. In certain scenarios, the non-resident is unable to accept the call request. If a voice message is authorized, the resident is allowed to record a voice message for the non-resident. Certain restrictions may limit the resident to selecting from automated voice messages. A notification of the recorded voice message is dispatched to the non-resident. The notification identifies a unique link that directs the non-resident to a voice message retrieval system that allows the resident to retrieve and listen to the voice message recorded by the resident. The voice message recording remains under the control of the controlled-environment facility based on applicable security policies and procedures.