Abstract:
This application discloses systems, methods, and processes for providing a secure, voice-authenticated form of electronic payment from a device. The described exemplary system provides an infrastructure for receiving an electronic payment request, verifying the request using voice authentication, and allowing or denying the request based on the authentication or non-authentication of the user.
Abstract:
An approach is provided for extending social networking to television viewing. A community of a plurality of users is created, wherein each user is logged in a device configured to present audio-video content. Presence information of one of the users in the community is determined and transmitted to a corresponding device of another one of the users.
Abstract:
A system is configured to: receive information identifying a geographic location of a user device of the user; identify a first recording device based on the geographic location and preferences of the user; instruct the first recording device to record content associated with the user; receive the content from the first recording device in response to instructing the first recording device to record the content; identify a first list of followers of the user based on the preferences of the user; and broadcast the content to follower devices corresponding to the first list of followers.
Abstract:
Methods, devices, and storage media for user devices to operate in multiple modes and provide mode indicators that indicate the mode in which the user device operates, and a network that provides multimode services that include monitoring service events associated with the multiple modes, control modes of operation, and allow users to view, manage, and classify service usage information that includes service event information and correlated mode information.
Abstract:
An approach is provided for providing a virtual call center by receiving a request for service from a user (e.g., subscriber) and staffing the virtual call center with virtual agents selected based on the service requirements of the user and the rich presence information of the virtual agents. The rich presence information includes a skill set of the virtual agent, presence status of the virtual agent, location of the virtual agent, calendar information of the virtual agent, communication capability of the virtual agent, mobility of the virtual agent, or a combination thereof.
Abstract:
User imaging terminals (such as mobile phones with camera or video functionality) may be used to take images that are used to create an image stream of an event. In one implementation, a device may receive the images and transmit the images to one or more second users. The device may receive indications, from the second users, of whether the images are approved by the second users for incorporation into an image stream; and generate the image stream, based on the images that are approved by the second users. The image stream may be transmitted to one or more display devices.
Abstract:
A computing device receives a request for a service level agreement (SLA) that indicates a specific combination of services and service levels selected from a group of available services and available service levels. The computing device generates an SLA identifier for the specific combination of services and service levels, and determines if the SLA identifier matches one of a group of stored SLA identifiers. The computing device generates a new SLA based on the specific combination of services and service levels when the SLA identifier does not match one of the group of stored SLA identifiers, and assigns an existing SLA, corresponding to one of the group of stored SLA identifiers, when the SLA identifier matches one of the group of stored SLA identifiers.
Abstract:
A system that includes a memory to store registration information for a particular application hosted by a particular user device, where the registration information includes context information regarding the particular user device and an integrity code based on credentials associated with the particular application. The system also includes a first server to receive, from a second server, a request to receive a service on behalf of a user device that hosts an application, the request including other credentials associated with the application; generate, using a data integrity algorithm, another integrity code based on the other credentials; determine that the application is trusted when the integrity code matches the other integrity code; compare other context information associated with the user device with the context information when the application is trusted; and send an instruction to the user device to re-register the application when the context information does not match the other context information.
Abstract:
A method may include storing user information associated with a first user, where the user information includes at least two of location information, presence information, address book information or calendar information. The method may also include storing access control information identifying criteria for allowing parties to access the user information and receiving, from a first party, a request for access to at least a first portion of the user information. The method may further include determining, based on the access control information, whether the first party is authorized to access the first portion of the user information and providing access to the first portion of the user information, when it is determined that the first party is authorized to access the first portion of the user information.
Abstract:
An automated multimedia call center device may receive a verbal request for information from a user device during a multimedia session between the automated multimedia call center device and the user device. The automated multimedia call center device may further obtain a group of recognition results for the verbal request using speech recognition, cause at least two recognition results of the group of recognition results to be visually displayed on the user device, receive selection of one recognition result of the at least two recognition results, perform a search using the selected one recognition result to obtain multimedia content, and provide the multimedia content to the user device.