Methods and Systems For Secure Voice-Authenticated Electronic Payment
    31.
    发明申请
    Methods and Systems For Secure Voice-Authenticated Electronic Payment 有权
    用于安全语音认证的电子支付的方法和系统

    公开(公告)号:US20090006264A1

    公开(公告)日:2009-01-01

    申请号:US11769295

    申请日:2007-06-27

    Inventor: Paul T. Schultz

    Abstract: This application discloses systems, methods, and processes for providing a secure, voice-authenticated form of electronic payment from a device. The described exemplary system provides an infrastructure for receiving an electronic payment request, verifying the request using voice authentication, and allowing or denying the request based on the authentication or non-authentication of the user.

    Abstract translation: 本申请公开了用于从设备提供安全的,语音认证的电子支付形式的系统,方法和过程。 所描述的示例性系统提供用于接收电子支付请求的基础设施,使用语音认证来验证请求,以及基于用户的认证或非认证来允许或拒绝该请求。

    Broadcasting content
    33.
    发明授权
    Broadcasting content 有权
    广播内容

    公开(公告)号:US09203539B2

    公开(公告)日:2015-12-01

    申请号:US12961852

    申请日:2010-12-07

    CPC classification number: H04H60/52 H04H60/07

    Abstract: A system is configured to: receive information identifying a geographic location of a user device of the user; identify a first recording device based on the geographic location and preferences of the user; instruct the first recording device to record content associated with the user; receive the content from the first recording device in response to instructing the first recording device to record the content; identify a first list of followers of the user based on the preferences of the user; and broadcast the content to follower devices corresponding to the first list of followers.

    Abstract translation: 系统被配置为:接收标识用户的用户设备的地理位置的信息; 基于用户的地理位置和偏好来识别第一记录设备; 指示第一记录装置记录与用户相关联的内容; 响应于指示第一记录装置记录内容,从第一记录装置接收内容; 基于用户的偏好来识别用户的第一列表; 并将内容广播到对应于第一个跟随者列表的跟随设备。

    Virtual call center manager
    35.
    发明授权
    Virtual call center manager 有权
    虚拟呼叫中心经理

    公开(公告)号:US09106749B2

    公开(公告)日:2015-08-11

    申请号:US12398441

    申请日:2009-03-05

    CPC classification number: H04M3/5233 H04M3/5183 H04M3/523 H04M3/5232

    Abstract: An approach is provided for providing a virtual call center by receiving a request for service from a user (e.g., subscriber) and staffing the virtual call center with virtual agents selected based on the service requirements of the user and the rich presence information of the virtual agents. The rich presence information includes a skill set of the virtual agent, presence status of the virtual agent, location of the virtual agent, calendar information of the virtual agent, communication capability of the virtual agent, mobility of the virtual agent, or a combination thereof.

    Abstract translation: 提供一种用于通过从用户(例如,订户)接收服务请求来提供虚拟呼叫中心的方法,并且基于用户的服务需求选择的虚拟代理以及虚拟呼叫中心的丰富存在信息来配置虚拟呼叫中心 代理商 丰富呈现信息包括虚拟代理的技能集,虚拟代理的存在状态,虚拟代理的位置,虚拟代理的日历信息,虚拟代理的通信能力,虚拟代理的移动性或其组合 。

    Dynamic policy generation and assignment
    37.
    发明授权
    Dynamic policy generation and assignment 有权
    动态策略生成和分配

    公开(公告)号:US08924562B2

    公开(公告)日:2014-12-30

    申请号:US13161971

    申请日:2011-06-16

    CPC classification number: G06F9/50

    Abstract: A computing device receives a request for a service level agreement (SLA) that indicates a specific combination of services and service levels selected from a group of available services and available service levels. The computing device generates an SLA identifier for the specific combination of services and service levels, and determines if the SLA identifier matches one of a group of stored SLA identifiers. The computing device generates a new SLA based on the specific combination of services and service levels when the SLA identifier does not match one of the group of stored SLA identifiers, and assigns an existing SLA, corresponding to one of the group of stored SLA identifiers, when the SLA identifier matches one of the group of stored SLA identifiers.

    Abstract translation: 计算设备接收对服务级别协议(SLA)的请求,该请求指示从一组可用服务和可用服务级别中选择的服务和服务级别的特定组合。 计算设备为服务和服务级别的特定组合生成SLA标识符,并且确定SLA标识符是否匹配一组存储的SLA标识符中的一个。 当SLA标识符与一组存储的SLA标识符不匹配时,计算设备基于服务和服务级别的特定组合生成新的SLA,并且分配对应于该组存储的SLA标识符之一的现有SLA, 当SLA标识符与一组存储的SLA标识符匹配时。

    Application registration, authorization, and verification
    38.
    发明授权
    Application registration, authorization, and verification 有权
    申请注册,授权和验证

    公开(公告)号:US08898759B2

    公开(公告)日:2014-11-25

    申请号:US12861981

    申请日:2010-08-24

    Abstract: A system that includes a memory to store registration information for a particular application hosted by a particular user device, where the registration information includes context information regarding the particular user device and an integrity code based on credentials associated with the particular application. The system also includes a first server to receive, from a second server, a request to receive a service on behalf of a user device that hosts an application, the request including other credentials associated with the application; generate, using a data integrity algorithm, another integrity code based on the other credentials; determine that the application is trusted when the integrity code matches the other integrity code; compare other context information associated with the user device with the context information when the application is trusted; and send an instruction to the user device to re-register the application when the context information does not match the other context information.

    Abstract translation: 一种包括用于存储由特定用户设备托管的特定应用的注册信息的存储器的系统,其中所述注册信息包括关于所述特定用户设备的上下文信息和基于与所述特定应用相关联的凭证的完整性代码。 所述系统还包括第一服务器,用于从第二服务器接收代表承载应用的用户设备接收服务的请求,所述请求包括与所述应用相关联的其他凭证; 使用数据完整性算法生成另一个基于其他证书的完整性代码; 当完整性代码与其他完整性代码匹配时,确定该应用程序是受信任的; 当应用被信任时,将与用户设备相关联的其他上下文信息与上下文信息进行比较; 并且当上下文信息与其他上下文信息不匹配时,向用户设备发送指令以重新注册应用。

    Access to user information
    39.
    发明授权
    Access to user information 有权
    访问用户信息

    公开(公告)号:US08869296B2

    公开(公告)日:2014-10-21

    申请号:US12613561

    申请日:2009-11-06

    Abstract: A method may include storing user information associated with a first user, where the user information includes at least two of location information, presence information, address book information or calendar information. The method may also include storing access control information identifying criteria for allowing parties to access the user information and receiving, from a first party, a request for access to at least a first portion of the user information. The method may further include determining, based on the access control information, whether the first party is authorized to access the first portion of the user information and providing access to the first portion of the user information, when it is determined that the first party is authorized to access the first portion of the user information.

    Abstract translation: 方法可以包括存储与第一用户相关联的用户信息,其中用户信息包括位置信息,存在信息,地址簿信息或日历信息中的至少两个。 该方法还可以包括存储访问控制信息,识别用于允许各方访问用户信息的标准的接入控制信息,以及从第一方接收访问用户信息的至少第一部分的请求。 该方法还可以包括:基于访问控制信息,确定第一方是否被授权访问用户信息的第一部分并且提供对用户信息的第一部分的访问,当确定第一方是 授权访问用户信息的第一部分。

    Automated multimedia call center agent
    40.
    发明授权
    Automated multimedia call center agent 有权
    自动多媒体呼叫中心代理

    公开(公告)号:US08848897B2

    公开(公告)日:2014-09-30

    申请号:US11961397

    申请日:2007-12-20

    CPC classification number: H04M3/5166 H04L65/40 H04M3/5191 H04M2201/40

    Abstract: An automated multimedia call center device may receive a verbal request for information from a user device during a multimedia session between the automated multimedia call center device and the user device. The automated multimedia call center device may further obtain a group of recognition results for the verbal request using speech recognition, cause at least two recognition results of the group of recognition results to be visually displayed on the user device, receive selection of one recognition result of the at least two recognition results, perform a search using the selected one recognition result to obtain multimedia content, and provide the multimedia content to the user device.

    Abstract translation: 自动多媒体呼叫中心设备可以在自动多媒体呼叫中心设备和用户设备之间的多媒体会话期间接收来自用户设备的信息的口头请求。 自动多媒体呼叫中心设备还可以使用语音识别进一步获得用于语音请求的一组识别结果,使识别结果组的至少两个识别结果在用户设备上可视地显示,接收选择一个识别结果的一个识别结果 所述至少两个识别结果使用所选择的一个识别结果执行搜索以获得多媒体内容,并将所述多媒体内容提供给所述用户设备。

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