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公开(公告)号：US11574529B1
公开(公告)日：2023-02-07
申请号：US17071323
申请日：2020-10-15
发明人： Jennifer Stacey Borchardt , Adam Clifford Christensen , Charles Cowell , Eduardo DeLa Torre , Darren M. Goetz , Eric David Greene , Robert Glenn Hamchuk , Miranda C. Hill , Pey-Ning Huang , Orsolya Oldroyd , Paul Vittimberga
摘要： A system for monitoring financial threats includes: at least one central processing unit and system memory that causes the system to: receive information about a threat associated with a financial services device; identify a type of the threat; identify a location associated with the threat; and notify one or more customers associated with the financial services device based upon the type or the location of the threat.
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公开(公告)号：US11492839B1
公开(公告)日：2022-11-08
申请号：US17100627
申请日：2020-11-20
发明人： Darren M. Goetz , Chris Kalaboukis , Lisa R. Magana , Andrew L. Martinez , Uma Meyyappan , Dennis E. Montenegro , Marla M. Pacis , Timothy R. Ward
摘要： A system includes a plurality of portable lockers. Each of the portable lockers includes a lockable compartment configured to contain contents. The system also includes a docking station that includes a vault configured to secure the plurality of portable lockers, a user input device configured to receive a request from a user to take a first portable locker of the plurality of portable lockers, a biometrics sensor configured to collect a biometric from the user, and a processing circuit. The processing circuit is configured to determine, based on the biometric, whether the user has permission to take the first portable locker and control the vault to release the first portable locker to the user in response to a determination that the user has permission to take the first portable locker.
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公开(公告)号：US11429957B1
公开(公告)日：2022-08-30
申请号：US17088068
申请日：2020-11-03
IPC分类号： G06Q20/38 , G06Q40/02 , G06Q30/00 , G06Q20/40 , G06F21/31 , G06Q30/02 , H04L67/53 , G06Q10/10 , G06F3/04842
摘要： Various embodiments provide for a smart table display system. The smart table display system includes a display surface having a touchscreen, a microphone configured to receive a conversation input, a communications device configured to communicate with a provider database and a user device, and a processing circuit. The processing circuit is configured to retrieve, by the communications device, provider data and third party data based on the conversation input. The processing circuit is also configured to generate a graphical user interface that includes a graphic that depicts a financial health of the user based on the conversation input, the provider data, and the third party data. The graphic is built in real-time while the conversation input is received. The processing circuit is also configured to provide the graphical user interface on the display surface.
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公开(公告)号：US11348076B1
公开(公告)日：2022-05-31
申请号：US15796217
申请日：2017-10-27
发明人： Darren M. Goetz , Miranda C. Hill , Dennis E. Montenegro , Alicia Y. Moore , Susan Symons , Timothy R. Ward
IPC分类号： G06Q20/10 , G06Q20/40 , G07F19/00 , G06Q20/38 , G06F3/0482
摘要： A method performed by a processor of a provider computing system includes allowing an account holder at the provider to initiate a transaction with the provider remotely (e.g., via smartphone, online banking, etc.), by submitting a request for a specified transaction to be picked up in a lockbox at a provider's lockbox location. The pickup and completion of the account holder's requested transaction occurs at a lockbox location that has a plurality of lockboxes. The lockbox allows the account holder to access the facility at the account holder's leisure, both in time and location. The lockbox pickup service alleviates the uncertainty, fluctuating time cost, and inconvenient operating hours by allowing the account holder to request transactions with an easy to use interface resulting in a lockbox to be accordingly prepped so that the account holder can provide the proper authentication information and access the lockbox.
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公开(公告)号：US10808449B1
公开(公告)日：2020-10-20
申请号：US16177292
申请日：2018-10-31
发明人： Darren M. Goetz , Chris Kalaboukis , Lisa R. Magana , Andrew L. Martinez , Uma Meyyappan , Dennis E Montenegro , Marla M. Pacis , Timothy R. Ward
IPC分类号： G06Q10/08 , E05B63/00 , E05G1/08 , E05G1/06 , G06Q20/40 , G06Q20/18 , G07C9/00 , E05G1/024 , E05G1/026
摘要： Various embodiments, relate to a system of lockers including a plurality of tracks and a plurality of walls. At least two of the plurality of walls slidably coupled to at least two of the plurality of tracks. Four of the plurality of walls form four sides of a locker cavity. The system also includes a plurality of doors. Each of the plurality of doors are oriented perpendicular to the plurality of the walls. A first door of the plurality of doors is coupleable to a second door of the plurality of doors so as to form a third door, and at least one of the plurality of doors form one side of the locker cavity. The system also includes a back wall, which forms one side of the locker cavity. The system further includes a lock for securing positions of the plurality of walls and of the plurality of doors.
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公开(公告)号：US12100256B1
公开(公告)日：2024-09-24
申请号：US17496907
申请日：2021-10-08
CPC分类号： G07D11/14 , G07D11/34 , G07D11/50 , G07D11/60 , G07F19/205
摘要： A housing facilitates a service operation for a transaction device. The housing is communicatively coupled to a housing control computing system. The housing includes a user interface comprising a first input/output (I/O) device that is communicatively coupled to the housing control computing system. The housing includes a transfer cassette interface structured to receive a transfer cassette that is structured to retrievably store banknotes. The transfer cassette interface is coupled to a sensor structured to detect when the cassette is docked and detect an identification of the cassette. The housing also includes a transaction device interface that is structured to couple to a first cassette port and, responsive to the transfer cassette interface receiving the cassette, operably couple the cassette to a transaction device transport apparatus. The transaction device transport apparatus is structured to facilitate transporting banknotes to and from the cassette and a first storage cassette.
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公开(公告)号：US20240296488A1
公开(公告)日：2024-09-05
申请号：US18657539
申请日：2024-05-07
IPC分类号： G06Q30/0601 , G06Q20/10 , G06Q20/28 , G06Q40/02
CPC分类号： G06Q30/0613 , G06Q20/10 , G06Q20/1085 , G06Q20/28 , G06Q30/0607 , G06Q30/0609 , G06Q30/0619 , G06Q40/02
摘要： A computing system includes a database and at least one processor. The at least one processor is configured to: receive, from an entity computing system, a request related to a layaway transaction of a user; and, in response to receiving the request, automatically facilitate initiation of a layaway deposit account by associating the layaway deposit account with a user profile stored in the database, generating a link between the layaway deposit account and a physical card number, generating a rule that governs the physical card number, and associating the rule with the physical card number. The at least one processor is further configured to receive, from an automated teller machine (ATM), a transaction request that complies with the rule associated with the physical card number.
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公开(公告)号：US11954985B1
公开(公告)日：2024-04-09
申请号：US17550391
申请日：2021-12-14
IPC分类号： G07F19/00 , G06Q20/10 , G07D11/235 , G07D11/26 , G07D11/60
CPC分类号： G07F19/206 , G06Q20/1085 , G07D11/235 , G07D11/26 , G07F19/207 , G07F19/209 , G07F19/211 , G07D11/60
摘要： Systems, and methods for communicating during a calamity include a processing system of a first ATM that is communicably coupled via an ATM network to a second ATM. The first ATM includes an external network connection separate from the ATM network. The processing system can modify the first ATM from a first mode to a second mode responsive to detecting an event indicative of a calamity. The processing system can receive a user input to send a message to an address. The processing system can transmit the message to the second ATM via the ATM network, to cause the second ATM to route the message to the address. The processing system can receive a response to the message via the ATM network from the second ATM. The processing system can display the response to the message on a user interface of the first ATM.
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公开(公告)号：US20240105031A1
公开(公告)日：2024-03-28
申请号：US18518085
申请日：2023-11-22
IPC分类号： G07F19/00
CPC分类号： G07F19/205 , G07F19/202
摘要： A system includes a housing structured to be positioned within a portion of a vault of a transaction device. The housing includes a transfer cassette interface structured to receive a transfer cassette. The transfer cassette is structured to retrievably store banknotes. The housing also includes a vault interface structured to couple to the portion of the vault. The housing also includes a housing transport apparatus structured to facilitate transporting banknotes to and from the transfer cassette via at least one of the transfer cassette interface or the vault interface.
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40.发明授权公开(公告)号：US11853933B1
公开(公告)日：2023-12-26
申请号：US16942582
申请日：2020-07-29
发明人： Nathan Coles , Darren M. Goetz , Uma Meyyappan , Dennis Montenegro , Steve Perez , Debarchana Roy
IPC分类号： G06Q10/06 , G06Q10/0631 , G06Q30/016 , G06Q10/10 , G06Q30/018 , G06N20/00 , G06N5/04 , G06Q40/02
CPC分类号： G06Q10/063114 , G06N5/04 , G06N20/00 , G06Q10/06316 , G06Q10/10 , G06Q30/016 , G06Q30/0185 , G06Q40/02
摘要： Systems, methods, and apparatuses for completing an action requested by a customer are described herein. A requested action is received from the customer. A customer task for completion of the requested action to be performed by the customer is identified. An interaction board is generated that is accessible by the customer and accessible an employee associated with a provider. The interaction board is displayable via a graphical user interface and includes the customer task. An indication is received from the customer that the customer task has been completed prior to a customer interaction. The interaction board is updated to indicate that the customer task has been completed prior to the customer interaction. Information associated with the requested action is received from a customer device during the customer interaction. The interaction board is updated to include the information received from the customer device during the customer interaction.
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