公开(公告)号：US09727552B2

公开(公告)日：2017-08-08

申请号：US14722862

申请日：2015-05-27

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Donna K. Byron ,  Ashok Kumar ,  Mary D. Swift

IPC: G06F17/27 ,  G06F17/20 ,  G09B7/00 ,  G06F17/30

CPC classification number: G06F17/2705 ,  G06F17/2785 ,  G06F17/30654 ,  G09B5/00 ,  G09B7/00

Abstract: A method, system or computer usable program product for utilizing a dialectical model for providing an answer to a user query including receiving a query from a user; applying NLP to the query to generate a first set of NLP structures; generating a contrary set of NLP structures contrary to the user query; evaluating the first set of NLP structures to identify a first set of evidence; evaluating the contrary set of NLP structures to identify a second set of evidence; evaluating a first set of hypotheses from the first set of NLP structures based by the first and second set of evidence, and a contrary set of hypotheses from the contrary set of NLP structures based by the first and second set of evidence, to determine a set of answers to the user query; and providing the set of answers to the user.

公开(公告)号：US20170192976A1

公开(公告)日：2017-07-06

申请号：US14988780

申请日：2016-01-06

Applicant: International Business Machines Corporation

Inventor： Dimple Bhatia ,  Armageddon R. Brown ,  Donna K. Byron ,  Mary D. Swift ,  David D. Taieb

IPC: G06F17/30

CPC classification number: G06F17/3053 ,  G06F17/30011 ,  G06F17/3043

Abstract: A computer-implemented method for ranking answers of question-answer pairs in ground truth. The computer-implemented method includes annotating, via an annotation tool, the domain dictionary, including, at least one or more of lexicons, glossaries, knowledge base query for ranking the question-answer pairs. The computer-implemented method further includes defining search patterns of the annotated domain dictionary. The computer-implemented method further includes. The computer-implemented method further searching a documents corpus or knowledge based query of the domain dictionary for candidate answers of the question-answer pairs, based on the defined search patterns, the candidate are returned based on the search. The computer-implemented method for evaluating the candidate answers with the annotation tool to verify correctness or acceptability of the returned candidate answers based on the search.

公开(公告)号：US20160269472A1

公开(公告)日：2016-09-15

申请号：US14641954

申请日：2015-03-09

Applicant: International Business Machines Corporation

Inventor： Donna K. Byron ,  Ashok Kumar ,  Mary D. Swift ,  Michael D. Whitley

IPC: H04L29/08

CPC classification number: H04L67/10 ,  G06F16/345 ,  G06Q10/101 ,  G06Q50/01 ,  H04L67/00 ,  H04L67/2838 ,  H04L67/306

Abstract: A method, computer program product, and computer system for receiving, by a computing device, a question from a user. A first answer provided by a first subject matter expert is identified. A second answer provided by a second subject matter expert is identified. It is determined that a profile of the user matches a first profile of the first subject matter expert more than a second profile of the second subject matter expert. The first answer provided by the first subject matter expert is sent to the user with a preference over the second answer provided by the second subject matter expert based upon, at least in part, determining that the profile of the user matches the first profile of the first subject matter expert more than the second profile of the second subject matter expert.

Abstract translation: 一种用于由计算设备接收来自用户的问题的方法，计算机程序产品和计算机系统。 确定由第一主题专家提供的第一个答案。 确定第二主题专家提供的第二个答案。 确定用户的简档与第二主题专家的第二简档匹配第一主题专家的第一简档。 第一主题专家提供的第一个答案是以至少部分地基于第一主题专家提供的第二个答案为基础的第二个主题提供的第二个答案发送给用户， 第一主题专家超过第二主题专家的第二轮廓。

公开(公告)号：US20160171119A1

公开(公告)日：2016-06-16

申请号：US14566200

申请日：2014-12-10

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： John P. Bufe ,  Donna K. Byron ,  Mary D. Swift ,  Timothy Winkler

IPC: G06F17/30 ,  H04L29/08 ,  G06F3/0484

CPC classification number: G06F3/0484 ,  G06F17/30867 ,  G06F17/30905 ,  H04L67/22 ,  H04L67/36

Abstract: An approach is provided for automatically generating user-specific interaction modes for processing question and answers at the information handling system by receiving a question from a user, extracting user context parameters identifying a usage scenario for the user, identifying first input and output presentation modes for the user based on the extracted user context parameters, monitoring user interaction with the system in relation to the question, and adjusting the first input and output presentation modes based on the extracted user context parameters and detected user interaction with the system.

公开(公告)号：US20160171062A1

公开(公告)日：2016-06-16

申请号：US15052171

申请日：2016-02-24

Applicant: International Business Machines Corporation

Inventor： John P. Bufe ,  Donna K. Byron ,  Mary D. Swift ,  Timothy P. Winkler

IPC: G06F17/30 ,  H04L29/08

CPC classification number: G06F3/0484 ,  G06F17/30867 ,  G06F17/30905 ,  H04L67/22 ,  H04L67/36

Abstract: An approach is provided for automatically generating user-specific interaction modes for processing question and answers at the information handling system by receiving a question from a user, extracting user context parameters identifying a usage scenario for the user, identifying first input and output presentation modes for the user based on the extracted user context parameters, monitoring user interaction with the system in relation to the question, and adjusting the first input and output presentation modes based on the extracted user context parameters and detected user interaction with the system.

Abstract translation: 提供了一种用于通过从用户接收问题来自动生成用于处理问题和答案的用户特定交互模式的方法，提取识别用户的使用场景的用户上下文参数，识别用户的使用场景的第一输入和输出呈现模式 所述用户基于所提取的用户上下文参数，监视与所述问题相关的系统的用户交互，以及基于所提取的用户上下文参数和检测到的与所述系统的用户交互来调整所述第一输入和输出呈现模式。