摘要:
Finite-state systems and methods allow multiple input streams to be parsed and integrated by a single finite-state device. These systems and methods not only address multimodal recognition, but are also able to encode semantics and syntax into a single finite-state device. The finite-state device provides models for recognizing multimodal inputs, such as speech and gesture, and composes the meaning content from the various input streams into a single semantic representation. Compared to conventional multimodal recognition systems, finite-state systems and methods allow for compensation among the various input streams. Finite-state systems and methods allow one input stream to dynamically alter a recognition model used for another input stream, and can reduce the computational complexity of multidimensional multimodal parsing. Finite-state devices provide a well-understood probabilistic framework for combining the probability distributions associated with the various input streams and for selecting among competing multimodal interpretations.
摘要:
A system, method and computer-readable medium for generating natural language utilizes a stochastic process to choose a derivation tree according to a predetermined grammar, such as tree-adjoined grammar (TAG). A word lattice is created from a single semi-specified derivation tree and the proper path (i.e., desired output string) is selected from the lattice using a least cost, or other appropriate algorithms.
摘要:
A method, system and computer readable medium that generates a dialog model for use in automated dialog is disclosed. The method may include collecting a plurality of task-oriented dialog interactions between users and human agents for a given domain, identifying one or more task in each dialog interaction, identifying one or more subtasks in each identified task and associating relations between the subtasks, identifying a dialog act and a set of predicate-argument relations for each subtask, generating one or more clauses from the set of predicate-argument relations, storing the tasks, subtasks, dialog acts predicate-argument relations, and clauses from each dialog interaction as a dialog interaction set, generating a dialog management model using the stored dialog interaction sets.
摘要:
A method, a system and a machine-readable medium are provided for an on demand translation service. A translation module including at least one language pair module for translating a source language to a target language may be made available for use by a subscriber. The subscriber may be charged a fee for use of the requested on demand translation service or may be provided use of the on demand translation service for free in exchange for displaying commercial messages to the subscriber. A video signal may be received including information in the source language, which may be obtained as text from the video signal and may be translated from the source language to the target language by use of the translation module. Translated information, based on the translated text, may be added into the received video signal. The video signal including the translated information in the target language may be sent to a display device.
摘要:
Disclosed herein are systems, methods, and computer readable-media for enriching spoken language translation with prosodic information in a statistical speech translation framework. The method includes receiving speech for translation to a target language, generating pitch accent labels representing segments of the received speech which are prosodically prominent, and injecting pitch accent labels with word tokens within the translation engine to create enriched target language output text. A further step may be added of synthesizing speech in the target language based on the prosody enriched target language output text. An automatic prosody labeler can generate pitch accent labels. An automatic prosody labeler can exploit lexical, syntactic, and prosodic information of the speech. A maximum entropy model may be used to determine which segments of the speech are prosodically prominent. A pitch accent label can include an indication of certainty that a respective segment of the speech is prosodically prominent and/or an indication of prosodic prominence of a respective segment of speech.
摘要:
Systems, methods, and non-transitory computer-readable media for referring to entities. The method includes receiving domain-specific training data of sentences describing a target entity in a context, extracting a speaker history and a visual context from the training data, selecting attributes of the target entity based on at least one of the speaker history, the visual context, and speaker preferences, generating a text expression referring to the target entity based on at least one of the selected attributes, the speaker history, and the context, and outputting the generated text expression. The weighted finite-state automaton can represent partial orderings of word pairs in the domain-specific training data. The weighted finite-state automaton can be speaker specific or speaker independent. The weighted finite-state automaton can include a set of weighted partial orderings of the training data for each possible realization.
摘要:
A website mining tool is disclosed that extracts information from, for example, a company's website and presents the extracted information in a graphical user interface (GUI). In one embodiment, web pages from a website are stored in, for example, computer memory and a structure of the web pages is identified. A plurality of blocks of information is then extracted as a function of this structure and a category is assigned to each block of information. The elements in the blocks of information are then displayed, for example to a salesperson, as a function of these categories. In another embodiment, Document Object Modeling parsing is used to identify the structure of the web pages. In yet another embodiment, a support vector machine is used to categorize each block of information.
摘要:
A system and method disclosed for using and updating a database of template responses for a live agent in response to user communications. The method includes computing an average string distance between each response from a live agent and a template, use to generate the response, modifying the computed average string distance based on a customer satisfaction score associated with each response and selecting a response that minimizes the computed average string distance and maximizes customer satisfaction. Upon receiving a further communication on a certain issue, the system presents a prototype response that has been added to the template database to the live agent for use in generating a response to the further communication that reduces handling time and increases customer satisfaction.
摘要:
A system and method are disclosed that improve automatic speech recognition in a spoken dialog system. The method comprises partitioning speech recognizer output into self-contained clauses, identifying a dialog act in each of the self-contained clauses, qualifying dialog acts by identifying a current domain object and/or a current domain action, and determining whether further qualification is possible for the current domain object and/or current domain action. If further qualification is possible, then the method comprises identifying another domain action and/or another domain object associated with the current domain object and/or current domain action, reassigning the another domain action and/or another domain object as the current domain action and/or current domain object and then recursively qualifying the new current domain action and/or current object. This process continues until nothing is left to qualify.
摘要:
A method for monitoring edits to a template for responding to an incoming communication includes categorizing the incoming communication into a category associated with the template for a response to the incoming communication. The method also includes determining distances between the template and each of a set of responses based on the template, at a predetermined level of granularity. The method also includes coding the template in accordance with the determined distances and displaying the coded template. A method for extracting a new template based on responses to an existing template includes selecting factors that affect quantitative measures for preparing a response to the incoming communication. The method includes using a mathematical model of the factors to cluster a set of responses created based on the existing template into two clusters. The method further includes restricting a first cluster centroid to be the existing template and searching for a second cluster centroid for a second cluster.