公开(公告)号：US12118497B2

公开(公告)日：2024-10-15

申请号：US17954320

申请日：2022-09-27

Applicant: Splunk Inc.

Inventor： Anupadmaja Raghavan ,  George Daloukov ,  Alok Anant Bhide ,  Ross Andrew Lazerowitz ,  Tristan Antonio Fletcher ,  Alan Vincent Hardin

IPC: G06Q10/06 ,  G06Q10/0639 ,  G06Q10/20 ,  H04L41/5006 ,  H04L41/5009

CPC classification number: G06Q10/06393 ,  G06Q10/20 ,  H04L41/5006 ,  H04L41/5009

Abstract: An automatic service monitor in an information technology environment has its operation controlled by information that, in part, defines entities that perform services and defines key performance indicators (KPIs) that indicate measures of performance of the services. Additional information controls the operation of the service monitor with respect to identifying and adapting for KPIs based on the non-normal data caused by maintenance work or other causes. Such adaptation may include changes in how reported information appears to the user.

公开(公告)号：US11768836B2

公开(公告)日：2023-09-26

申请号：US16582205

申请日：2019-09-25

Applicant: Splunk Inc.

Inventor： Arun Ramani ,  Anupadmaja Raghavan ,  Tristan Antonio Fletcher ,  Marc Chene

IPC: G06F15/16 ,  G06F16/2457 ,  G06Q10/00

CPC classification number: G06F16/24573 ,  G06Q10/00

Abstract: A service monitoring system (SMS) produces key performance indicator (KPI) scores that indicate the performance of a service. To produce the KPI scores, the SMS may process the data for a large number of machine entities that perform the service. This data can be processed on a per-entity basis to produce a per-entity KPI score representing the contribution of a particular machine to the overall KPI. The per-entity KPI scores can be transformed to statistical representations which can be visualized as a distribution stream graph. The visualization may be presented with interactive aspects. Automatic entity definitions may also be generated based on content derived from the processed data.

公开(公告)号：US11621899B1

公开(公告)日：2023-04-04

申请号：US17835567

申请日：2022-06-08

Applicant: Splunk Inc.

Inventor： Vineetha Bettaiah ,  Tristan Antonio Fletcher ,  Ross Andrew Lazerowitz ,  Hemendra Singh Choudhary

IPC: G06F16/22 ,  H04L43/04 ,  G06F16/28 ,  G06F16/2457 ,  G06F40/174 ,  G06F3/0482 ,  H04L67/1097 ,  G06F40/177

Abstract: The operation of an automatic service monitoring system (SMS) is directed by stored control information. Methods and mechanisms are provided to create control information that directs operations of the SMS regarding the grouping together of related notable events for unified display and processing. The control information directs grouping operations that automatically correlate the events without requiring, for example, a set of declarative grouping rules.

公开(公告)号：US11386156B1

公开(公告)日：2022-07-12

申请号：US17095452

申请日：2020-11-11

Applicant: Splunk Inc.

Inventor： Alok Anant Bhide ,  Brian John Bingham ,  Tristan Antonio Fletcher ,  Brian C. Reyes

IPC: H04L29/08 ,  G06F16/903 ,  G06Q10/06 ,  H04L69/329 ,  G06F16/26 ,  G06F16/248 ,  G06F16/25 ,  G06F16/33 ,  G06F16/951 ,  G06F16/2455 ,  G06F16/901 ,  G06F16/9038 ,  G06F16/9535 ,  G06F16/2453 ,  H04L41/5009 ,  G06F11/34 ,  G06F11/32 ,  H04L41/0213 ,  H04L41/50 ,  H04L43/045 ,  G06F3/04842 ,  G06F9/54 ,  H04L67/10 ,  G06F3/04817 ,  G06F3/0482 ,  G06F3/0484 ,  H04L41/22 ,  G06F3/0481 ,  G06F3/04847 ,  H04L41/0806 ,  H04L43/04 ,  H04L67/51 ,  H04L43/091 ,  H04L43/55 ,  H04L43/16 ,  G06T11/20

Abstract: One or more processing devices access a service definition for a service provided by one or more entities that each produce machine data or about which machine data is generated. The service definition identifies the entities that provide the service and, for each entity, definitional information includes information for identifying machine data pertaining to that entity. The processing devices access a key performance indicator (KPI) for the service that is defined by a search query that produces a value derived from the machine data pertaining to the entities identified in the service definition. The value indicates how the service is performing at a point in time or during a period of time and indicates a state of the KPI. A graphical interface is displayed and an indication of at least one threshold, which defines an end of a range of values representing a state of the KPI, for the KPI is received.

公开(公告)号：US11296955B1

公开(公告)日：2022-04-05

申请号：US16542876

申请日：2019-08-16

Applicant: Splunk Inc.

Inventor： Tristan Antonio Fletcher ,  Hemendra Singh Choudhary ,  Clint Sharp

IPC: H04L12/24 ,  H04L41/50

Abstract: Techniques are disclosed for providing an aggregate key performance indicator (KPI) that spans multiple services and is based on a priority value. The techniques may enable a user to select KPIs and to adjust weights (e.g., importance) associated with the KPIs. The weight of a KPI may affect the influence a value of the KPI has on the calculation of an aggregate KPI value. The techniques may also include the ability to create a correlation search using the selected KPIs and weights so that a notification may be generated when the aggregate KPI value exceeds a threshold.

公开(公告)号：US11023511B1

公开(公告)日：2021-06-01

申请号：US16528211

申请日：2019-07-31

Applicant: Splunk Inc.

Inventor： Tristan Antonio Fletcher ,  Caleb Eugene Hanson ,  Amy Katherine Hunnel Bianchi ,  Daniel M. Jones ,  Alexandros Nikolaos Kompotis ,  Ross Andrew Lazerowitz ,  William Marcum ,  Michael Margulis ,  Sean David McBride ,  Daniel Blake Partain ,  Eric Nathaniel Tschetter ,  Dipti Prabhakar Siddamsettiwar

IPC: G06F3/0482 ,  G06F16/338 ,  G06F11/30 ,  G06F11/32 ,  G06F3/0484 ,  G06F3/0483 ,  G06F11/34

Abstract: An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.

公开(公告)号：US10911346B1

公开(公告)日：2021-02-02

申请号：US16174243

申请日：2018-10-29

Applicant: Splunk Inc.

Inventor： Hemendra Singh Choudhary ,  Tristan Antonio Fletcher ,  Brian Bingham ,  Fang I. Hsiao ,  Brian C. Reyes

IPC: H04L12/26 ,  H04L12/24 ,  H04L29/08 ,  G06Q10/06 ,  G06F11/32 ,  G06F11/34 ,  G06F3/0484 ,  G06F3/0482 ,  G06F3/0481 ,  G06F9/54 ,  G06F16/26 ,  G06F16/248 ,  G06F16/25 ,  G06F16/33 ,  G06F16/903 ,  G06F16/951 ,  G06F16/2455 ,  G06F16/901 ,  G06F16/9038 ,  G06F16/9535 ,  G06F16/2453 ,  G06T11/20

Abstract: A service monitoring system executing on one or more processors may have operations that are determined by control information. Control over the operation of the service monitoring system can be exerted through the use of a graphical interface. The graphical interface may present the control information of a new or existing correlation search definition for user interaction. The service monitoring system may maintain a data store of key performance indicator (KPI) data, where a KPI value in the data store is produced by a KPI-defining search query that derives the value from machine data associated with one or more entities that perform a monitored service. A correlation search definition of the service monitoring system determines how a search of the KPI data is conducted, how its data is evaluated to determine whether a triggering condition has been met, and, if so, determines what triggered action is to be initiated.

公开(公告)号：US10680914B1

公开(公告)日：2020-06-09

申请号：US16403549

申请日：2019-05-05

Applicant: Splunk Inc.

Inventor： Brian John Bingham ,  Hemendra Singh Choudhary ,  Tristan Antonio Fletcher

IPC: H04L29/06 ,  H04L12/24 ,  G06Q10/06 ,  H04L29/08 ,  H04L12/26 ,  G06F3/0484

Abstract: One or more processing devices derive values indicative of various aspects or characteristics of how a particular service in an information technology (IT) environment is existing or performing at a point in time or for a period of time. The values are derived by a search query over machine data associated with the one or more entities that provide the service. The one or more processing devices determine a value for an aggregate key performance indicator (KPI) for the service to indicate or characterize the service overall from values for each of the various aspects.

公开(公告)号：US10565241B2

公开(公告)日：2020-02-18

申请号：US15814320

申请日：2017-11-15

Applicant: Splunk Inc.

Inventor： Tristan Antonio Fletcher ,  Alok Anant Bhide

IPC: H04L29/06 ,  G06F16/33 ,  G06F16/903 ,  H04L12/24 ,  H04L12/26 ,  G06Q10/06 ,  G06F3/0482 ,  G06F3/0484 ,  H04L29/08

Abstract: A system, method and graphical user interface (GUI) for creating a new correlation search based on fluctuations in key performance indicators (KPIs) displayed in a set of graph lanes. The graph lanes may provide graphical visualizations of the KPIs associated with one or more services and may assist a user in identifying a situation (e.g., problem or a pattern of interest) in the performance of the services. The graph lanes can be adjusted (e.g., add graph lanes, zooming-in) in order to display the situation, at which point a new correlation search may be generated to detect if the situation reoccurs. The system may generate the new correlation search by iterating through the set of graph lanes and analyzing the fluctuations of each KPI to determine triggering criteria. The system may then run the correlation search and generate a notable event or alarm when the situation reoccurs.

公开(公告)号：US10515096B1

公开(公告)日：2019-12-24

申请号：US15582689

申请日：2017-04-29

Applicant: Splunk Inc.

Inventor： Hemendra Singh Choudhary ,  Tristan Antonio Fletcher ,  Ross Andrew Lazerowitz ,  Vineetha Bettaiah

IPC: G06F16/28 ,  G06F3/0482 ,  G06F17/24 ,  G06F16/2457

Abstract: The operation of an automatic service monitoring system (SMS) is directed by stored control information. Methods and mechanisms are provided to create control information that directs operations of the SMS regarding the grouping together of related notable events for unified display and processing. The methods and mechanisms include interfacing with a user for selection of similarity scoring regimes for association with a particular field that are engaged for event grouping. The control information directs grouping operations that automatically correlate the events without requiring, for example, a set of declarative grouping rules.