公开(公告)号：US20150088593A1

公开(公告)日：2015-03-26

申请号：US14490068

申请日：2014-09-18

Applicant: Infosys Limited

Inventor： Balaji Raghunathan ,  Sivaram Thangam Varghese ,  Prasanna Nagesh Teli

IPC: G06Q10/06 ,  G06Q50/00 ,  H04L12/18

CPC classification number: G06Q10/0633 ,  G06Q50/01 ,  H04L51/32

Abstract: A computer implemented method for customer response management the method comprising the step of collecting information from social networking sites wherein the information is at least a post or comment for at least a brand or product; identifying customer among pluralities of authors of the information on the social networking sites; categorizing the information into at least a complaint, lead, service request, information request or feedback; analyzing the categorized information; prioritizing the analyzed information; and routing the prioritized information to at least a concerned personnel or a work flow of the Customer Relationship Management (CRM) system for response. The method further comprising identifying the influence of the customer wherein the influence is at least a global influence or local influence. The identification of customer is done by fetching information from at least the Customer Relationship Management (CRM) system or social profile aggregator service.

Abstract translation: 一种用于客户响应管理的计算机实现方法，所述方法包括从社交网站收集信息的步骤，其中所述信息至少为至少品牌或产品的帖子或评论; 在社交网站上识别多个作者信息中的客户; 将信息分类为至少投诉，牵头，服务请求，信息请求或反馈; 分析分类信息; 分析信息的优先级; 并将优先级信息路由到至少有关人员或客户关系管理（CRM）系统的工作流程以进行响应。 该方法还包括识别客户的影响，其中影响至少是全球影响或局部影响。 客户的识别是通过从至少客户关系管理（CRM）系统或社交资料汇总服务获取信息来实现的。

公开(公告)号：US20150087407A1

公开(公告)日：2015-03-26

申请号：US14493312

申请日：2014-09-22

Applicant: Infosys Limited

Inventor： Sudhanshu Hate

IPC: G07F17/32 ,  A63F13/30

CPC classification number: G07F17/3255 ,  A63F13/30 ,  A63F13/65 ,  A63F13/847 ,  G06Q10/103

Abstract: The present invention provides a gamification platform to provide one or more gamification services to one or more users in an enterprise. In accordance with an embodiment, the gamification platform includes a server, an application component, a consumer component and a DB layer, wherein said components and the DB layer are communicably coupled to the server. The application component provides a unified and an integrated gamification mechanics across one or more enterprise applications and comprises a tracker, a rule engine and a recommendation engine. The consumer component is configured to support one or more types of client applications. The DB layer is configured to manage and manipulate data in underlying database. The gamification platform further allows one or more users to virtually engage in accomplishing one or more target activities as a team and publishes the one or more gamification services in a user interface of the client application.

Abstract translation: 本发明提供了一种用于向企业中的一个或多个用户提供一个或多个游戏化服务的游戏化平台。 根据实施例，游戏化平台包括服务器，应用组件，消费者组件和DB层，其中所述组件和DB层可通信地耦合到服务器。 应用程序组件在一个或多个企业应用程序中提供统一的和集成的游戏化机制，并且包括跟踪器，规则引擎和推荐引擎。 消费者组件被配置为支持一种或多种类型的客户端应用。 DB层配置为管理和操作底层数据库中的数据。 游戏化平台进一步允许一个或多个用户虚拟地参与完成作为团队的一个或多个目标活动，并且在客户端应用的用户界面中发布一个或多个游戏化服务。

公开(公告)号：US20150085626A1

公开(公告)日：2015-03-26

申请号：US14493800

申请日：2014-09-23

Applicant: Infosys Limited

Inventor： Ashutosh Saxena ,  Nitin Singh Chauhan

IPC: G04G13/02

CPC classification number: G04G13/026 ,  G04G13/023 ,  G06Q10/109 ,  G06Q30/0205 ,  G08B21/24 ,  H04L67/18 ,  H04L67/22 ,  H04W4/02 ,  H04W4/025 ,  H04W4/027

Abstract: The present invention describes a system, method and computer product program for computation of alarm time. The system includes an alarm device for generating an alarm. The system also includes an alarm application hosted on the alarm device for providing at least one user defined alarm condition. The system further includes an alarm engine for receiving the user defined alarm condition, initiating a probe to receive data from data sources, processing the received alarm conditions and the received data to compute the alarm time and next probe time repeating iteratively until the next probe time is less than the computed alarm time. The system generates alarm at the computed alarm time when the next probe time becomes greater than the alarm time.

Abstract translation: 本发明描述了用于计算报警时间的系统，方法和计算机产品程序。 该系统包括用于产生报警的报警装置。 该系统还包括驻留在报警装置上的用于提供至少一个用户定义的报警状况的报警应用。 该系统还包括一个报警引擎，用于接收用户定义的报警条件，启动一个探测器从数据源接收数据，处理接收的报警条件和接收到的数据，以计算报警时间和下一个探测时间，重复迭代直到下一个探测时间 小于计算的报警时间。 当下一个探测时间变得大于报警时间时，系统会在计算出的报警时间内产生报警。

公开(公告)号：US20140379577A1

公开(公告)日：2014-12-25

申请号：US14220654

申请日：2014-03-20

Applicant: Infosys Limited

Inventor： Gautam Bandyopadhyay

IPC: G06Q20/40

CPC classification number: G06Q20/409 ,  G06Q20/322 ,  G06Q20/401

Abstract: The present invention relates to computer-implemented methods, systems and computer-readable media for providing financial transactions. The method steps comprise initializing at least one transaction from a customer held device, wherein initializing comprises entering a network provider code, an acquiring institution number, a merchant identification number, a terminal identification number and sending a transaction request to an issuing institution. The method further comprises authenticating said transaction by said issuing institution, wherein authenticating comprises confirming said transaction by said issuing institution, sending said confirmation transaction to an acquiring institution and routing the confirmation to said terminal identification number by said acquiring institution and terminating said transaction at a merchant held device.

Abstract translation: 本发明涉及用于提供金融交易的计算机实现的方法，系统和计算机可读介质。 所述方法步骤包括从客户持有的设备初始化至少一个交易，其中初始化包括输入网络提供商代码，获取机构号码，商家识别号码，终端识别号码以及向发行机构发送交易请求。 该方法还包括由所述发行机构认证所述交易，其中认证包括由所述发行机构确认所述交易，将所述确认交易发送给采购机构，并且将所述确认转发给所述收单机构的所述终端标识号，并在所述发行机构终止所述交易 商人手持设备。

公开(公告)号：US20140335835A1

公开(公告)日：2014-11-13

申请号：US14339912

申请日：2014-07-24

Applicant: Infosys Limited

Inventor： Jithesh Sathyan ,  Krishnananda Shenoy

IPC: H04W4/00

CPC classification number: H04W4/001 ,  H04L47/50 ,  H04M1/72525 ,  H04W4/50 ,  H04W88/02

Abstract: The present invention provides a system, wireless communication device, method and computer program product for combining one or more compatible services with a current service. A user of a wireless communication device is subscribed with a registered service provider. A user sends a request for identifying the one or more compatible services with the current service to the registered service provider. The registered service provider identifies and sends a list of the identified compatible services to the wireless communication device. The user then selects at least one compatible service from the list of the identified compatible services. Thereafter, the registered service provider sends the software required for combining the selected compatible services with the current service. The user creates a combined service by combining the selected compatible services with the current service using the software on the wireless communication device.

Abstract translation: 本发明提供一种用于将一个或多个兼容服务与当前服务组合的系统，无线通信设备，方法和计算机程序产品。 无线通信设备的用户与注册的服务提供商订阅。 用户向注册的服务提供商发送用于将与当前服务识别的一个或多个兼容服务的请求。 注册的服务提供商识别并发送所识别的兼容服务的列表到无线通信设备。 然后，用户从所识别的兼容服务的列表中选择至少一个兼容服务。 此后，注册服务提供商将所选择的兼容服务组合所需的软件与当前服务相关联。 用户通过使用无线通信设备上的软件将选择的兼容服务与当前服务组合来创建组合服务。

公开(公告)号：US20140298182A1

公开(公告)日：2014-10-02

申请号：US14204912

申请日：2014-03-11

Applicant: Infosys Limited

Inventor： Sairam Sadanala

IPC: H04L12/24

CPC classification number: H04L41/0843

Abstract: A system, medium and method of providing a centralized host manager module configured to manage a software-based host system having a plurality of independent host platforms is disclosed. A user interface is displayed to provide administrative tools for performing corresponding administrative functions on the plurality of host platforms. A selection is received via the user interface, wherein the selection is to perform a first administrative function on a first host platform. The first administrative function is associated with a generic command line program. Input data is received that is in conformance with the generic command line program. A finalized command line program is generated utilizing the generic command line program and first input data. The finalized command line program is sent to the identified host platform to cause the host platform to execute the finalized command line program.

Abstract translation: 公开了一种提供集中式主机管理器模块的系统，介质和方法，其被配置为管理具有多个独立主机平台的基于软件的主机系统。 显示用户界面以提供用于在多个主机平台上执行相应管理功能的管理工具。 经由用户界面接收选择，其中所述选择是在第一主机平台上执行第一管理功能。 第一个管理功能与通用命令行程序相关联。 接收到符合通用命令行程序的输入数据。 使用通用命令行程序和第一输入数据生成最终命令行程序。 最终的命令行程序被发送到标识的主机平台，以使主机平台执行最终的命令行程序。

公开(公告)号：US20140289704A1

公开(公告)日：2014-09-25

申请号：US14198878

申请日：2014-03-06

Applicant: Infosys Limited

Inventor： Sree Aurovindh Viswanathan ,  Girish Maskeri Rama

IPC: G06F9/44

CPC classification number: G06F8/71 ,  G06F8/65 ,  G06F8/72

Abstract: The present invention provides a method and system for detecting a partial commit of software. A dependency information of the software is extracted from a version history and a bug database. A dimensional matrix containing a set of commit, and relationship information with a set of files with each commit is created from the dependency information. A centrality matrix is computed by performing a first set of matrix transformations on the dimensional matrix. A set of missing files of a partial commit, is identified by performing a second set of matrix transformations on the centrality matrix and a file vector, the file vector including a file dependency information of the partial commit.

Abstract translation: 本发明提供了一种用于检测软件的部分提交的方法和系统。 从版本历史和错误数据库中提取软件的依赖关系信息。 从依赖关系信息创建包含一组提交的维度矩阵，以及与每个提交的一组文件的关系信息。 通过在尺寸矩阵上执行第一组矩阵变换来计算中心矩阵。 通过对中心矩阵和文件向量执行第二组矩阵变换来识别部分提交的一组缺失文件，该文件向量包括部分提交的文件依赖性信息。

公开(公告)号：US20140236679A1

公开(公告)日：2014-08-21

申请号：US14261997

申请日：2014-04-25

Applicant: Infosys Limited

Inventor： Lakshmi Narasimhan Narayanan

IPC: G06Q10/06

CPC classification number: G06Q10/0637 ,  G06Q10/06 ,  G06Q10/10

Abstract: A method and a system for generating one or more transition plans for one or more applications of an organization are provided. Transition information for identifying a set of applications for transition is obtained from information corresponding to the one or more applications. One or more groups of the identified set of applications are created. Further, one or more activities for transition execution are identified for each application of the identified set of applications. Thereafter, one or more transition plans comprising the one or more identified activities are generated.

Abstract translation: 提供了一种用于为组织的一个或多个应用产生一个或多个过渡计划的方法和系统。 用于识别一组用于转换的应用程序的转换信息是从与一个或多个应用程序相对应的信息获得的。 创建一组或多组所识别的应用程序。 此外，针对所识别的一组应用的每个应用识别用于转换执行的一个或多个活动。 此后，生成包括一个或多个所识别的活动的一个或多个过渡计划。

公开(公告)号：US20140195565A1

公开(公告)日：2014-07-10

申请号：US14110231

申请日：2011-12-26

Applicant: Infosys Limited

Inventor： Kaniyanoor Seshadri Rajasekaran

IPC: G06F17/30

CPC classification number: G06F16/2282 ,  G06Q40/02

Abstract: A system and method for generating an account number are described. In an example embodiment, the creation of a first table and a first field, capable of receiving alphanumeric characters, is disclosed. An alphanumeric input is received and recorded in the first field, and a sequence number associated with the input so received is recorded. In a further aspect of the present invention, a second table is created, and an account number key stored therein. An account number may then be generated in accordance with the key. In an additional aspect, an alphanumeric field may be created specifically to aid in the application of a check digit methodology

Abstract translation: 描述用于生成帐号的系统和方法。 在示例性实施例中，公开了能够接收字母数字字符的第一表和第一字段的创建。 在第一场中接收并记录字母数字输入，并且记录与如此接收的输入相关联的序列号。 在本发明的另一方面，创建第二表，存储其中的帐号密钥。 然后可以根据密钥生成帐号。 在另一方面，可以专门创建字母数字字段以帮助应用校验数字方法

公开(公告)号：US20140122900A1

公开(公告)日：2014-05-01

申请号：US14058106

申请日：2013-10-18

Applicant: Infosys Limited

Inventor： Kulvaibhav Kaushik ,  Vijayaraghavan Varadharajan ,  Rajarathnam Nallusamy

IPC: G06F21/60 ,  G06F17/30

CPC classification number: G06F21/6227 ,  G06F7/725 ,  G06F7/726 ,  G06F17/30109 ,  G06F17/30424 ,  G06F2221/2107 ,  H04L9/3013 ,  H04L63/0428 ,  H04L63/1441 ,  H04L67/1097

Abstract: The present invention relates to a computer-implemented method, system and computer readable medium for providing a searching over encrypted keywords in a database. The method comprises the steps of generating at least one keyword, generating a plurality of different encrypted keywords corresponding to said keyword, storing said at least one encrypted keyword in said database; generating a plurality of different trapdoors for said keyword, verifying said plurality of different trapdoors with said plurality of different encrypted keywords corresponding to said keyword and determining said keyword if said plurality of different trapdoors match with one said encrypted keyword corresponding to said keyword else determining said keyword is not found.

Abstract translation: 本发明涉及一种计算机实现的方法，系统和计算机可读介质，用于在数据库中提供对加密关键字的搜索。 该方法包括以下步骤：生成至少一个关键字，产生与所述关键字对应的多个不同的加密关键字，将所述至少一个加密的关键字存储在所述数据库中; 为所述关键字生成多个不同的陷门，用与所述关键词相对应的所述多个不同加密关键字验证所述多个不同的陷阱，并且如果所述多个不同的陷阱与所述关键字对应的所述多个不同的陷阱与所述关键字相匹配，则确定所述关键字，否则确定所述 关键字未找到。