摘要:
An apparatus, system, and method are disclosed for allocating service requests. A category module categorizes a service request for an information technology support service with a service category. The service request comprises a service requirement. An I/O module communicates the service request to a plurality of providers that are certified to provide the service category and receives bids from the providers. A selection module selects a bid according to a selection policy. A history module may store a history of bid prices and response times.
摘要翻译:公开了一种用于分配服务请求的装置,系统和方法。 类别模块将具有服务类别的信息技术支持服务的服务请求分类。 服务请求包括服务要求。 I / O模块将服务请求传达给被认证为提供服务类别并从提供商接收投标的多个提供商。 选择模块根据选择策略选择出价。 历史模块可以存储出价价格和响应时间的历史。
摘要:
An electronic device receives a stop position tag that indicates a stop position within first electronic content which is a first sensory type. The electronic device identifies a start position within second electronic content using the stop position tag. The second electronic content is a second sensory type that is different than the first sensory type. In turn, the electronic device executes the second electronic content at the identified start position. In one embodiment, the first sensory type is an auditory sensory type and the second sensory type is an image sensory type.
摘要:
An apparatus and method are disclosed for dynamically zoning a touch screen environment. The apparatus includes an identification module detecting a number of users around a perimeter of a display, a zoning module generating, via a processor, a plurality of user zones in response to the number of users detected, and a positioning module orienting a gesture zone, within each of the plurality of user zones, in relation to a corresponding user. The method includes detecting a number of users around a perimeter of a display, generating, via a processor, a plurality of user zones in response to the number of users detected, and orienting a gesture zone, within each of the plurality of user zones, in relation to a corresponding user.
摘要:
A client on a network is provided with auxiliary low power logic, at the network adapter, that is always active and simulates network traffic (e.g. Ethernet format) normally sent under control of the main client system processor(s). This logic receives commands from the network manager, even when the system CPU is powered down or the system is not operational; information which allows the network manager to exercise broader control and perform maintenance and upgrades which would otherwise require service call for maintenance and reconfiguration of the client system. The auxiliary logic also can receive and interpret commands from the network that conform to a predefined format.
摘要:
An electronic device receives a stop position tag that indicates a stop position within first electronic content which is a first sensory type. The electronic device identifies a start position within second electronic content using the stop position tag. The second electronic content is a second sensory type that is different than the first sensory type. In turn, the electronic device executes the second electronic content at the identified start position. In one embodiment, the first sensory type is an auditory sensory type and the second sensory type is an image sensory type.
摘要:
Arrangements for permitting incoming mail to be transferred from a WAN Drive to a notebook computer hard drive under conditions that are not stressful to the hard drive. Preferably, a WAN card is configured to wake a notebook when mail capacity is full or close to full. Mail is then preferably moved from the flash drive to the hard drive, subject to verification that this will not overly stress the hard drive. In a variant embodiment, the WAN card may preferably be configured to wake a notebook when mail is received at all. Again, mail is then preferably moved from the flash drive to the hard drive, subject to verification that this will not overly stress the hard drive. Once mail is moved to the hard drive, the system preferably runs an embedded email program that allows the user to employ an existing VPN infrastructure.
摘要:
A data processing system and method are described for remotely controlling execution of a processor utilizing the processor's built-in test access port for debugging the execution of the processor. The client computer system is coupled to a server computer system utilizing a network. The server computer system transmits a signal to said client computer system to control execution of the processor utilizing the test access port. The signal identifies one of a plurality of processor actions. In response to a receipt of the signal, the processor executes the one of the plurality of processor actions such that the server computer system remotely debugs the execution of the processor utilizing the built-in test access port, wherein additional debug hardware is not utilized.
摘要:
A data processing system and method are described for permitting a server computer system to perform remote diagnostics on a malfunctioning client computer system coupled to the server computer system utilizing a network. The server computer system transmits a diagnostic command to the malfunctioning client computer system utilizing the network. A network adapter operating as a bus controller for an internal bus within the malfunctioning client computer system executes the diagnostic command. The network adapter transmits a result of the execution of the diagnostic command to the server computer system. In this manner, the diagnostic command is executed within a malfunctioning client computer system by a remote, server computer system.
摘要:
A data processing system and method are described for permitting a server computer system to remotely initiate a boot block recovery from a failure of a client computer system to successfully complete execution of POST. The client computer system is coupled to a server computer system utilizing a network. The client computer system fails to successfully complete executing POST. Thereafter, the server computer system transmits a recovery POST code to the client computer system utilizing the network. The client computer system executes POST utilizing the recovery POST code, wherein the client computer system is capable of successfully completing execution of POST utilizing the recovery POST code received remotely from the server computer system.
摘要:
A data processing system and method are described for permitting a server computer system coupled to a client computer system utilizing a network to remotely modify operation of the client computer system's network hardware. A counter is established within the client computer system for counting a plurality of network events. A counter threshold is established. Upon the counter reaching the counter threshold, the client computer system's network hardware transmits a message to the server computer system including network statistics information. The network statistics information includes an indication of the counter reaching the counter threshold. In response to a receipt of the message, the server computer system determines whether to modify the operation of the client's network hardware. In response to a determination to modify operation of the network hardware, the server remotely modifies operation of the client's network hardware.