APPARATUS, SYSTEM, AND METHOD FOR ALLOCATING SERVICE REQUESTS
    61.
    发明申请
    APPARATUS, SYSTEM, AND METHOD FOR ALLOCATING SERVICE REQUESTS 审中-公开
    用于分配服务请求的装置,系统和方法

    公开(公告)号:US20080228619A1

    公开(公告)日:2008-09-18

    申请号:US11686854

    申请日:2007-03-15

    IPC分类号: G06Q40/00

    CPC分类号: G06Q30/08 G06Q40/04

    摘要: An apparatus, system, and method are disclosed for allocating service requests. A category module categorizes a service request for an information technology support service with a service category. The service request comprises a service requirement. An I/O module communicates the service request to a plurality of providers that are certified to provide the service category and receives bids from the providers. A selection module selects a bid according to a selection policy. A history module may store a history of bid prices and response times.

    摘要翻译: 公开了一种用于分配服务请求的装置,系统和方法。 类别模块将具有服务类别的信息技术支持服务的服务请求分类。 服务请求包括服务要求。 I / O模块将服务请求传达给被认证为提供服务类别并从提供商接收投标的多个提供商。 选择模块根据选择策略选择出价。 历史模块可以存储出价价格和响应时间的历史。

    APPARATUS AND METHOD FOR GESTURE INPUT IN A DYNAMICALLY ZONED ENVIRONMENT
    63.
    发明申请
    APPARATUS AND METHOD FOR GESTURE INPUT IN A DYNAMICALLY ZONED ENVIRONMENT 有权
    动态区域输入的装置和方法

    公开(公告)号:US20120169618A1

    公开(公告)日:2012-07-05

    申请号:US12984487

    申请日:2011-01-04

    IPC分类号: G06F3/041

    摘要: An apparatus and method are disclosed for dynamically zoning a touch screen environment. The apparatus includes an identification module detecting a number of users around a perimeter of a display, a zoning module generating, via a processor, a plurality of user zones in response to the number of users detected, and a positioning module orienting a gesture zone, within each of the plurality of user zones, in relation to a corresponding user. The method includes detecting a number of users around a perimeter of a display, generating, via a processor, a plurality of user zones in response to the number of users detected, and orienting a gesture zone, within each of the plurality of user zones, in relation to a corresponding user.

    摘要翻译: 公开了用于动态地划分触摸屏环境的装置和方法。 该装置包括:识别模块,用于检测围绕显示器周边的多个用户;分区模块,响应于检测到的用户数量,经由处理器生成多个用户区域;以及定位模块,定向姿势区域, 在多个用户区域的每一个内,相对于相应的用户。 该方法包括检测围绕显示器的周边的用户数量,响应于检测到的用户的数量并且在多个用户区域的每一个内定向手势区域,经由处理器生成多个用户区域, 相对于相应的用户。

    Remote jumper set and reset
    64.
    发明授权
    Remote jumper set and reset 失效
    远程跳线设置和复位

    公开(公告)号:US6158020A

    公开(公告)日:2000-12-05

    申请号:US60279

    申请日:1998-04-14

    IPC分类号: H04L12/24 G06F11/00

    CPC分类号: H04L41/00 H04L12/24

    摘要: A client on a network is provided with auxiliary low power logic, at the network adapter, that is always active and simulates network traffic (e.g. Ethernet format) normally sent under control of the main client system processor(s). This logic receives commands from the network manager, even when the system CPU is powered down or the system is not operational; information which allows the network manager to exercise broader control and perform maintenance and upgrades which would otherwise require service call for maintenance and reconfiguration of the client system. The auxiliary logic also can receive and interpret commands from the network that conform to a predefined format.

    摘要翻译: 在网络上的客户机提供辅助低功率逻辑,在网络适配器处,其始终是活动的并且模拟通常在主客户端系统处理器的控制下发送的网络流量(例如以太网格式)。 该逻辑从网络管理器接收命令,即使系统CPU断电或系统不可操作; 允许网络管理员进行更广泛的控制并进行维护和升级的信息,否则将要求维护和重新配置客户端系统的服务。 辅助逻辑还可以接收和解释来自网络的符合预定格式的命令。

    METHODS AND ARRANGEMENTS FOR EFFECTING SUPPLEMENTARY MAIL TRANSFER OR MANAGEMENT
    66.
    发明申请
    METHODS AND ARRANGEMENTS FOR EFFECTING SUPPLEMENTARY MAIL TRANSFER OR MANAGEMENT 有权
    对补充邮件传送或管理的方法和安排

    公开(公告)号:US20090089808A1

    公开(公告)日:2009-04-02

    申请号:US11865051

    申请日:2007-09-30

    IPC分类号: G06F9/44

    CPC分类号: G06F1/3225 G06Q10/107

    摘要: Arrangements for permitting incoming mail to be transferred from a WAN Drive to a notebook computer hard drive under conditions that are not stressful to the hard drive. Preferably, a WAN card is configured to wake a notebook when mail capacity is full or close to full. Mail is then preferably moved from the flash drive to the hard drive, subject to verification that this will not overly stress the hard drive. In a variant embodiment, the WAN card may preferably be configured to wake a notebook when mail is received at all. Again, mail is then preferably moved from the flash drive to the hard drive, subject to verification that this will not overly stress the hard drive. Once mail is moved to the hard drive, the system preferably runs an embedded email program that allows the user to employ an existing VPN infrastructure.

    摘要翻译: 允许接收邮件在不受硬盘驱动器压力的条件下从WAN驱动器传输到笔记本电脑硬盘驱动器的安排。 优选地,WAN卡被配置为当邮件容量已满或接近满时唤醒笔记本电脑。 然后,邮件最好从闪存驱动器移动到硬盘驱动器,经验证,这不会过度强调硬盘驱动器。 在一个变型实施例中,WAN卡优选地被配置成完全在接收到邮件时唤醒笔记本电脑。 再次,邮件优选地从闪存驱动器移动到硬盘驱动器,经过验证,这不会过度强调硬盘驱动器。 一旦邮件移动到硬盘驱动器,系统最好运行嵌入式电子邮件程序,允许用户使用现有的VPN基础设施。

    Data processing system and method for remotely controlling execution of a processor utilizing a test access port
    67.
    发明授权
    Data processing system and method for remotely controlling execution of a processor utilizing a test access port 有权
    用于使用测试访问端口远程控制处理器的执行的数据处理系统和方法

    公开(公告)号:US06263373B1

    公开(公告)日:2001-07-17

    申请号:US09206015

    申请日:1998-12-04

    IPC分类号: G09F1300

    CPC分类号: G06F11/362

    摘要: A data processing system and method are described for remotely controlling execution of a processor utilizing the processor's built-in test access port for debugging the execution of the processor. The client computer system is coupled to a server computer system utilizing a network. The server computer system transmits a signal to said client computer system to control execution of the processor utilizing the test access port. The signal identifies one of a plurality of processor actions. In response to a receipt of the signal, the processor executes the one of the plurality of processor actions such that the server computer system remotely debugs the execution of the processor utilizing the built-in test access port, wherein additional debug hardware is not utilized.

    摘要翻译: 描述了一种数据处理系统和方法,用于远程控制处理器的执行,利用处理器的内置测试访问端口来调试处理器的执行。 客户端计算机系统利用网络耦合到服务器计算机系统。 服务器计算机系统向所述客户端计算机系统发送信号,以利用测试访问端口来控制处理器的执行。 信号识别多个处理器动作之一。 响应于信号的接收,处理器执行多个处理器动作之一,使得服务器计算机系统使用内置测试访问端口远程调试处理器的执行,其中不利用附加的调试硬件。

    Data processing system and method for permitting a server to remotely perform diagnostics on a malfunctioning client computer system
    68.
    发明授权
    Data processing system and method for permitting a server to remotely perform diagnostics on a malfunctioning client computer system 有权
    数据处理系统和方法,用于允许服务器远程执行故障客户端计算机系统上的诊断

    公开(公告)号:US06480972B1

    公开(公告)日:2002-11-12

    申请号:US09257547

    申请日:1999-02-24

    IPC分类号: G06K1100

    摘要: A data processing system and method are described for permitting a server computer system to perform remote diagnostics on a malfunctioning client computer system coupled to the server computer system utilizing a network. The server computer system transmits a diagnostic command to the malfunctioning client computer system utilizing the network. A network adapter operating as a bus controller for an internal bus within the malfunctioning client computer system executes the diagnostic command. The network adapter transmits a result of the execution of the diagnostic command to the server computer system. In this manner, the diagnostic command is executed within a malfunctioning client computer system by a remote, server computer system.

    摘要翻译: 描述了一种数据处理系统和方法,用于允许服务器计算机系统对利用网络耦合到服务器计算机系统的故障客户端计算机系统执行远程诊断。 服务器计算机系统利用网络向故障的客户端计算机系统发送诊断命令。 作为故障客户端计算机系统内部总线的总线控制器的网络适配器执行诊断命令。 网络适​​配器将诊断命令的执行结果发送到服务器计算机系统。 以这种方式,通过远程服务器计算机系统在故障的客户端计算机系统内执行诊断命令。

    Data processing system and method for permitting a server to remotely initiate a client's boot block recovery
    69.
    发明授权
    Data processing system and method for permitting a server to remotely initiate a client's boot block recovery 有权
    用于允许服务器远程启动客户机引导块恢复的数据处理系统和方法

    公开(公告)号:US06314455B1

    公开(公告)日:2001-11-06

    申请号:US09257548

    申请日:1999-02-24

    IPC分类号: G06F1300

    摘要: A data processing system and method are described for permitting a server computer system to remotely initiate a boot block recovery from a failure of a client computer system to successfully complete execution of POST. The client computer system is coupled to a server computer system utilizing a network. The client computer system fails to successfully complete executing POST. Thereafter, the server computer system transmits a recovery POST code to the client computer system utilizing the network. The client computer system executes POST utilizing the recovery POST code, wherein the client computer system is capable of successfully completing execution of POST utilizing the recovery POST code received remotely from the server computer system.

    摘要翻译: 描述了一种数据处理系统和方法,用于允许服务器计算机系统从客户端计算机系统的故障远程地启动引导块恢复以成功完成POST的执行。 客户端计算机系统利用网络耦合到服务器计算机系统。 客户端计算机系统无法成功完成执行POST。 此后,服务器计算机系统利用网络向客户端计算机系统发送恢复POST代码。 客户端计算机系统使用恢复POST代码执行POST,其中客户端计算机系统能够使用从服务器计算机系统远程接收的恢复POST代码来成功地完成POST的执行。

    Data processing system and method for permitting a server computer system to remotely modify operation of a client system's network hardware
    70.
    发明授权
    Data processing system and method for permitting a server computer system to remotely modify operation of a client system's network hardware 有权
    数据处理系统和方法,用于允许服务器计算机系统远程地修改客户端计算机系统的网络硬件的操作

    公开(公告)号:US06304900B1

    公开(公告)日:2001-10-16

    申请号:US09252363

    申请日:1999-02-18

    IPC分类号: G06F1134

    CPC分类号: H04L43/065 H04L43/0811

    摘要: A data processing system and method are described for permitting a server computer system coupled to a client computer system utilizing a network to remotely modify operation of the client computer system's network hardware. A counter is established within the client computer system for counting a plurality of network events. A counter threshold is established. Upon the counter reaching the counter threshold, the client computer system's network hardware transmits a message to the server computer system including network statistics information. The network statistics information includes an indication of the counter reaching the counter threshold. In response to a receipt of the message, the server computer system determines whether to modify the operation of the client's network hardware. In response to a determination to modify operation of the network hardware, the server remotely modifies operation of the client's network hardware.

    摘要翻译: 描述了一种数据处理系统和方法,用于允许与利用网络的客户端计算机系统耦合的服务器计算机系统远程地修改客户端计算机系统的网络硬件的操作。 在客户计算机系统内建立计数器,用于计数多个网络事件。 建立计数器阈值。 当计数器达到计数器阈值时,客户端计算机系统的网络硬件向包括网络统计信息的服务器计算机系统发送消息。 网络统计信息包括达到计数器阈值的计数器的指示。 响应于消息的接收,服务器计算机系统确定是否修改客户端的网络硬件的操作。 响应于确定修改网络硬件的操作,服务器远程修改客户端网络硬件的操作。