公开(公告)号：US20060062368A1

公开(公告)日：2006-03-23

申请号：US10945379

申请日：2004-09-20

申请人： Debanjan Saha ,  Zon-Yin Shae

发明人： Debanjan Saha ,  Zon-Yin Shae

IPC分类号： H04M3/42

CPC分类号： H04M3/56 ,  H04M3/12

摘要： An n-ways conferencing system using only the participants' telephony devices and without an external conference server. A plurality of telephony devices dial in to and report their mixing capability to a connection topology manager. The connection topology manager also determines the location of each telephony device and neighboring telephony device pairs in the conference service, as each telephony device is used for mixing voice signals of its closest neighbors, and calculates a minimum conference traffic delay for each telephony device. The connection topology manager then builds a topology for the conference service based on the mixing capability, location, and minimum conference traffic delay, wherein the connection topology manager distributes a mixing computation in a substantially uniform manner across the plurality of telephony devices. When a change in the network condition is detected, the connection topology manager rebuilds the topology to bypass the change in the network condition.

公开(公告)号：US08433906B2

公开(公告)日：2013-04-30

申请号：US12787688

申请日：2010-05-26

申请人： Hani T. Jamjoom ,  Debanjan Saha ,  Sambit Sahu

发明人： Hani T. Jamjoom ,  Debanjan Saha ,  Sambit Sahu

IPC分类号： H04L9/32

CPC分类号： G06F21/64 ,  G06F21/6218 ,  G06F2221/2147 ,  H04L63/123

摘要： A method and system for ensuring the authenticity of server returned information displayed at a client browser is provided. The method comprises receiving the server returned information at a client computer; storing a copy of the server returned information at the client computer; inspecting the server returned information for one or more locked objects; allowing the client browser to operate one or more client installed scripts; inspecting the server returned information for any modifications to the one or more locked objects; and in response to determining that the one or more client installed scripts have made modifications to the one or more locked objects, replacing the modified locked objects with unmodified versions of the locked objects from the stored copy of the server returned information.

摘要翻译： 提供了一种用于确保在客户端浏览器处显示的服务器返回信息的真实性的方法和系统。 该方法包括在客户端计算机处接收服务器返回的信息; 在客户端计算机上存储服务器返回的信息的副本; 检查服务器返回的一个或多个锁定对象的信息; 允许客户端浏览器操作一个或多个客户端安装的脚本; 检查服务器返回的信息以对于一个或多个锁定对象的任何修改; 并且响应于确定所述一个或多个客户端安装的脚本已经对所述一个或多个锁定对象进行了修改，从所存储的所述服务器返回的信息的副本替换所述经修改的锁定对象的已修改版本的锁定对象。

公开(公告)号：US08406156B2

公开(公告)日：2013-03-26

申请号：US12114092

申请日：2008-05-02

申请人： Debanjan Saha ,  Zon-Yin Shae

发明人： Debanjan Saha ,  Zon-Yin Shae

IPC分类号： H04L12/16

CPC分类号： H04L29/06027 ,  H04L65/1006 ,  H04L65/1063 ,  H04L65/40 ,  H04L65/4007 ,  H04M3/382 ,  H04M3/493

摘要： A framework is provided to offer composite voice applications and services. A composite application and service begins from the user dialing in via phone and ends by the user hanging up the phone. The composite interactive voice services architecture includes a session initiation protocol session service unit is in the loop of session signaling all the time starting from the time the user first dials in, during the user roaming across various voice servers, and until the end of the composite service when user hangs up the phone. This unit accepts a command and login instruction of the next interactive voice service from the previous interactive voice service. The unit has knowledge of DTMF sequences required for the user to login to next interactive voice service. The session service unit automatically accomplishes a roaming process such that composite applications and services can be achieved across various voice servers.

摘要翻译： 提供了一个提供复合语音应用和服务的框架。 复合应用程序和服务从用户通过电话拨号开始，并由用户挂断电话。 复合交互式语音服务架构包括会话发起协议会话服务单元在用户首次拨号时间内，在用户漫游各种语音服务器之间始终处于会话信令的循环中，直到复合结束 用户挂断电话时的服务。 该单元从先前的交互式语音服务接受下一个交互式语音服务的命令和登录指令。 该单元具有用户登录到下一个交互式语音服务所需的DTMF序列的知识。 会话服务单元自动完成漫游过程，使得可以在各种语音服务器之间实现复合应用和服务。

公开(公告)号：US08254544B2

公开(公告)日：2012-08-28

申请号：US12114890

申请日：2008-05-05

申请人： Debanjan Saha ,  Zon-Yin Shae

发明人： Debanjan Saha ,  Zon-Yin Shae

IPC分类号： H04M3/42

CPC分类号： H04M3/56 ,  H04M3/12

摘要： An n-ways conferencing system using only the participants' telephony devices and without an external conference server. A plurality of telephony devices dial in to and report their mixing capability to a connection topology manager. The connection topology manager also determines the location of each telephony device and neighboring telephony device pairs in the conference service, as each telephony device is used for mixing voice signals of its closest neighbors, and calculates a minimum conference traffic delay for each telephony device. The connection topology manager then builds a topology for the conference service based on the mixing capability, location, and minimum conference traffic delay, wherein the connection topology manager distributes a mixing computation in a substantially uniform manner across the plurality of telephony devices. When a change in the network condition is detected, the connection topology manager rebuilds the topology to bypass the change in the network condition.

摘要翻译： 仅使用参与者的电话设备并且没有外部会议服务器的n路会议系统。 多个电话设备拨入并向连接拓扑管理器报告其混合能力。 连接拓扑管理器还确定会议服务中每个电话设备和相邻电话设备对的位置，因为每个电话设备用于混合其最近邻居的语音信号，并且计算每个电话设备的最小会议业务延迟。 连接拓扑管理器然后基于混合能力，位置和最小会议业务延迟构建会议服务的拓扑，其中，连接拓扑管理器以跨过多个电话设备的基本均匀的方式分配混合计算。 当检测到网络状况发生变化时，连接拓扑管理器重建拓扑以绕过网络状况的变化。

公开(公告)号：US08085915B2

公开(公告)日：2011-12-27

申请号：US12131334

申请日：2008-06-02

申请人： John Reumann ,  Debanjan Saha ,  Zon-Yin Shae ,  Kunwadee Sripanidkulchai

发明人： John Reumann ,  Debanjan Saha ,  Zon-Yin Shae ,  Kunwadee Sripanidkulchai

IPC分类号： H04M1/56 ,  H04M15/06 ,  H04M1/64

CPC分类号： H04M3/436 ,  H04L29/06027 ,  H04L65/1079

摘要： A voice-over-internet protocol (VoIP) caller verification method includes generating a challenge to be sent to a VoIP caller which needs a response from the VoIP caller prior to accepting a VoIP call, wherein the challenge includes a test pattern crafted to create a greater load at a spammer VoIP caller as compared to a human VoIP caller. A response or lack thereof is determined from the VoIP caller, and the response is analyzed relative to an acceptable response to determine whether the VoIP caller is acceptable to communicate with.

摘要翻译： 语音电话协议（VoIP）呼叫者验证方法包括：在接受VoIP呼叫之前，产生要发送给VoIP呼叫者的挑战，VoIP呼叫者需要来自VoIP呼叫者的响应，其中挑战包括制作成创建 与人类VoIP呼叫者相比，垃圾邮件发送者VoIP呼叫者的负载更大。 从VoIP呼叫者确定响应或不足，并且相对于可接受的响应分析响应，以确定VoIP呼叫者是否可接受进行通信。

公开(公告)号：US07920680B2

公开(公告)日：2011-04-05

申请号：US12061096

申请日：2008-04-02

申请人： Debanjan Saha ,  Zon-Yin Shae ,  Kunwadee Sripanidkulchai

发明人： Debanjan Saha ,  Zon-Yin Shae ,  Kunwadee Sripanidkulchai

IPC分类号： H04M1/64 ,  H04M11/00 ,  H04M15/06 ,  H04M3/42 ,  H04L12/66 ,  G10L15/00 ,  G10L21/00

CPC分类号： H04L12/66

摘要： There are provided methods and systems for authenticating a user. A method includes receiving a voice signature certificate corresponding to a setup portion of a Voice over Internet Protocol (VoIP) call. The VoIP call further has a voice conversation portion. The voice signature certificate includes a voice signature segment. The method further includes reproducing the voice signature segment to enable verification of voice continuity from the setup portion to the voice conversation portion. The verification is performing by comparing the voice signature segment to a user's voice during the voice conversation portion.

摘要翻译： 提供了用于认证用户的方法和系统。 一种方法包括接收与因特网协议语音（VoIP）呼叫的设置部分相对应的语音签名证书。 VoIP呼叫还具有语音对话部分。 语音签名证书包括语音签名段。 该方法还包括再现语音签名片段，以便能够验证从设置部分到语音会话部分的语音连续性。 通过在语音对话部分期间将语音签名片段与用户的语音进行比较来进行验证。

公开(公告)号：US07912968B2

公开(公告)日：2011-03-22

申请号：US11847294

申请日：2007-08-29

申请人： Michael E. Baskey ,  Mandis S. Beigi ,  Sivaram Gottimukkala ,  Lap T. Huynh ,  Dinakaran Joseph ,  Einar Lueck ,  Debanjan Saha ,  Sambit Sahu ,  Dinesh C. Verma

发明人： Michael E. Baskey ,  Mandis S. Beigi ,  Sivaram Gottimukkala ,  Lap T. Huynh ,  Dinakaran Joseph ,  Einar Lueck ,  Debanjan Saha ,  Sambit Sahu ,  Dinesh C. Verma

IPC分类号： G06F15/16

CPC分类号： H04L43/0852 ,  H04L41/5003 ,  H04L41/5009 ,  H04L41/5019 ,  H04L47/10 ,  H04L47/18 ,  H04L47/20 ,  H04L47/2425 ,  H04L47/283

摘要： Embodiments of the present invention address deficiencies of the art in respect to e2e SLA support in a network of both manageable and unmanageable portions and provide a method, system and computer program product for e2e SLA compliance across both managed and unmanaged network segments. In one embodiment of the invention, a method for e2e SLA compliance across both managed and unmanaged network segments can be provided. The method can include identifying both a managed segment and an unmanaged segment of an e2e network for a communications path implicated by an SLA, determining an observed delay for the unmanaged segment of the e2e network, computing from a desired delay for the communications path and the observed delay a differential delay, and constraining the managed segment to meet the differential delay in order to assure meeting the desired delay for the communications path implicated by the SLA.

摘要翻译： 本发明的实施例解决了在可管理和不可管理部分的网络中关于e2e SLA支持的本领域的缺点，并且提供了用于在被管理网络段和非管理网段之间实现e2e SLA兼容的方法，系统和计算机程序产品。 在本发明的一个实施例中，可以提供一种用于在被管理网络段和非管理网段之间执行e2e SLA兼容的方法。 该方法可以包括识别由SLA所涉及的通信路径的e2e网络的管理段和非托管段，确定e2e网络的非管理段的观察到的延迟，从通信路径的期望延迟和 观察延迟差分延迟，并限制被管理段以满足差分延迟，以便确保满足SLA所涉及的通信路径的期望延迟。

公开(公告)号：US20100010791A1

公开(公告)日：2010-01-14

申请号：US12172573

申请日：2008-07-14

申请人： Nikolaos Anerousis ,  Hani T. Jamjoom ,  Debanjan Saha ,  Ramendra K. Sahoo ,  Zon-Yin Shae

发明人： Nikolaos Anerousis ,  Hani T. Jamjoom ,  Debanjan Saha ,  Ramendra K. Sahoo ,  Zon-Yin Shae

IPC分类号： G06G7/48

CPC分类号： G06Q10/06

摘要： A plurality of equivalent representations of a process are identified. The process has a plurality of tasks. Each of the representations specifies a different order of the tasks. The plurality of equivalent representations are consolidated into a single representation. The single representation captures, in at least one flexible order grouping, at least two of the tasks that may be performed in more than one order. At least one constraint is specified for the at least one flexible order grouping. Techniques for merging two or more flexible representations are also provided.

摘要翻译： 识别过程的多个等效表示。 该过程具有多个任务。 每个表示都指定了不同的任务顺序。 多个等效表示被合并成单个表示。 单个表示在至少一个灵活的顺序分组中捕获可以以多于一个顺序执行的至少两个任务。 为至少一个灵活顺序分组指定至少一个约束。 还提供了用于合并两个或多个柔性表示的技术。

公开(公告)号：US20100002864A1

公开(公告)日：2010-01-07

申请号：US12167196

申请日：2008-07-02

申请人： Abhijit Bose ,  Hung-Yang Chang ,  Sreeram Ramakrishnan ,  Debanjan Saha

发明人： Abhijit Bose ,  Hung-Yang Chang ,  Sreeram Ramakrishnan ,  Debanjan Saha

IPC分类号： H04M3/00

CPC分类号： G06Q10/10

摘要： A method and system for measuring the learning ability and productivity of knowledge workers related to the delivery of services in service industry sectors, such as information technology (IT), healthcare and accounting. The method and system applies broadly to service domains that have a strong correlation between the learning ability and skill level of workers wherein the correlation affects the quality of service delivery. Utilizing data mining techniques, the method and system captures, analyzes and benchmarks individual knowledge worker's skill(s) in order to normalize individual service agent proficiencies. The normalized service agent proficiencies allows the relative learning and skill indices of the individual service agents to be determined such that the skills and learning abilities of individual service agents to be determined. The method and system allows best practices and training thresholds to be determined.

摘要翻译： 一种用于衡量与信息技术（IT），医疗保健和会计等服务业部门服务交付相关的知识型员工的学习能力和生产力的方法和系统。 该方法和系统广泛适用于在相关性影响服务质量提供的工人的学习能力和技能水平之间具有强相关性的服务领域。 利用数据挖掘技术，该方法和系统捕获，分析和基准个人知识工作者的技能，以便使各个服务代理人的熟练程度正常化。 规范化的服务代理能力使得可以确定个人服务代理人的相对学习和技能指标，以确定个人服务代理人的技能和学习能力。 该方法和系统允许确定最佳实践和训练阈值。

公开(公告)号：US20090183102A1

公开(公告)日：2009-07-16

申请号：US12015020

申请日：2008-01-16

申请人： Milton H. Hernandez ,  Hani T. Jamjoom ,  Arjun Natarajan ,  Thirumal R. Nellutla ,  Sreeram Ramakrishnan ,  Debanjan Saha ,  Ramendra K. Sahoo ,  Anees A. Shaikh ,  Mithkal M. Smadi

发明人： Milton H. Hernandez ,  Hani T. Jamjoom ,  Arjun Natarajan ,  Thirumal R. Nellutla ,  Sreeram Ramakrishnan ,  Debanjan Saha ,  Ramendra K. Sahoo ,  Anees A. Shaikh ,  Mithkal M. Smadi

IPC分类号： G06F3/048

CPC分类号： G06Q10/0633 ,  G06Q10/06 ,  G06Q10/067

摘要： Techniques for annotating a process are provided. The techniques include identifying one or more annotation areas, obtaining one or more items of service process information, identifying one or more annotation attributes, and using the one or more annotation areas, one or more items of service process information and one or more annotation attributes to annotate a process. Techniques are also provided for creating an interactive mechanism.

摘要翻译： 提供了注释过程的技术。 这些技术包括识别一个或多个注释区域，获得服务过程信息的一个或多个项目，识别一个或多个注释属性，以及使用一个或多个注释区域，服务过程信息的一个或多个项目以及一个或多个注释属性 注释一个进程。 还提供了用于创建交互式机制的技术。