摘要:
A plurality of equivalent representations of a process are identified. The process has a plurality of tasks. Each of the representations specifies a different order of the tasks. The plurality of equivalent representations are consolidated into a single representation. The single representation captures, in at least one flexible order grouping, at least two of the tasks that may be performed in more than one order. At least one constraint is specified for the at least one flexible order grouping. Techniques for merging two or more flexible representations are also provided.
摘要:
A plurality of equivalent representations of a process are identified. The process has a plurality of tasks. Each of the representations specifies a different order of the tasks. The plurality of equivalent representations are consolidated into a single representation. The single representation captures, in at least one flexible order grouping, at least two of the tasks that may be performed in more than one order. At least one constraint is specified for the at least one flexible order grouping. Techniques for merging two or more flexible representations are also provided.
摘要:
Techniques for dispatching one or more services requests to one or more agents are provided. The techniques include obtaining one or more attributes of each service request, obtaining one or more attributes of each agent, obtaining feedback from each of one or more agent queues, and using the one or more attributes of each service request, the one or more attributes of each agent and the feedback from each of the one or more agent queues to determine one or more suitable agents to receive a dispatch for each of the one or more service requests. Techniques are also provided for generating a database of one or more attributes of one or more service requests and one or more attributes of one or more agents.
摘要:
Techniques for dispatching one or more services requests to one or more agents are provided. The techniques include obtaining one or more attributes of each service request, obtaining one or more attributes of each agent, obtaining feedback from each of one or more agent queues, and using the one or more attributes of each service request, the one or more attributes of each agent and the feedback from each of the one or more agent queues to determine one or more suitable agents to receive a dispatch for each of the one or more service requests. Techniques are also provided for generating a database of one or more attributes of one or more service requests and one or more attributes of one or more agents.
摘要:
A plurality of base templates are generated. Each of the base templates models a corresponding process. A plurality of instances of each of the base templates are instantiated. Each of the plurality of instances corresponds to an application of the corresponding process to a particular environment. Each of the instances of each of the base templates is annotated, based, in each case, upon observation of functioning of the instance in the particular environment.
摘要:
A plurality of base templates is generated. Each of the base templates models a corresponding process. A plurality of instances of each of the base templates is instantiated. Each of the plurality of instances corresponds to an application of the corresponding process to a particular environment. Each of the instances of each of the base templates is annotated, based, in each case, upon observation of functioning of the instance in the particular environment.
摘要:
A plurality of requests for service are obtained, each of the requests specifying a description of work, at least one constraint, and at least one objective function. Each request is routed to a corresponding first target resource, according to a routing table, in a manner to satisfy the at least one constraint and the at least one objective function. Tracking is carried out to determine whether the first target resource accepts a given request, rejects the given request, or passes on the given request to a second resource. The routing table is updated based on the tracking.
摘要:
Techniques for annotating a process are provided. The techniques include identifying one or more annotation areas, obtaining one or more items of service process information, identifying one or more annotation attributes, and using the one or more annotation areas, one or more items of service process information and one or more annotation attributes to annotate a process. Techniques are also provided for creating an interactive mechanism.
摘要:
A method for monitoring a network includes: identifying a plurality of groups of devices in a network, wherein each of the plurality of groups of devices is a set of related devices; sampling a status of a group of nodes in each of the plurality of groups of devices, wherein each of the plurality of groups of devices has a plurality of groups of nodes; and determining a status of the network based on the sampled status of the group of nodes in each of the plurality of groups of devices.
摘要:
Mechanisms, and associated methods, for conducting voice analysis (e.g., speaker ID verification) directly from a compressed domain of a voice signal. Preferably, the feature vector is directly segmented, based on its corresponding physical meaning, from the compressed bit stream.