Abstract:
Systems and methods for determining quality measures for communication paths that can be used to conduct telephony communications determine and record quality measures for each of a plurality of paths during different times of the day and different days of the week. This information is used to determine and record measures of how the quality of each path varies over predetermined periods of time. When it is necessary to select a path for the setup of a new telephony communication, information regarding the anticipated quality of different potential paths, and information regarding how that quality is expected to vary over the duration of the telephony communication are used to select a path for the telephony communication.
Abstract:
A method and apparatus for configuring communication parameters of a first wireless device having an established communication connection includes communicating with a wireless access point using communication parameters based on a selected first security policy; receiving information from the wireless access point regarding one or more second wireless devices connected to the wireless access point; selecting a second security policy to apply to the first wireless device based on the information received from the wireless access point; adjusting the one or more communication parameters of the first wireless device based on the second security policy; and communicating with the wireless access point using the adjusted communication parameters.
Abstract:
Methods, apparatuses and system for multiband radio signal processing for providing radio signals to a network connected device include receiving multiband radio signals, tuning the multiband radio signal to a radio frequency band based on a received request from a network-connected device for the radio frequency band, and communicating data associated with the requested radio frequency band to the requesting network-connected device over the network using an application programming interface. At the network-connected device, the data associated with the requested radio frequency band can be received and presented on an output device of the network-connected device using an installed application.
Abstract:
Systems and methods for providing one-to-one and audio and video calls or for providing multi-party audio or video conferences also provide language translation services. When language translation services are provided, a party to a call or conference hears both the audio of the speaker, and a translated version of the speaker's audio.
Abstract:
Systems and methods for providing real-time media communication services to make use of a software application resident on a server that receives the media feeds of multiple sending participants, and generates a single composed media feed that includes media feeds of the sending participants and that sends the composed media feed to other computing services for manifold purposes like recording, re-broadcasting and/or re-transmission to remote computing devices of multiple real-time media communication participants. The composed media feed can include supplementary information in addition to the media feeds of live participants. This supplementary information is provided by means of API configurable programmatic code that is then executed and used as the software application resident on the server.
Abstract:
Systems and methods for providing real-time media communication services to make use of a software application resident on a server that receives the media feeds of multiple sending participants, and generates a single composed media feed that includes media feeds of the sending participants and that sends the composed media feed to other computing services for manifold purposes like recording, re-broadcasting and/or re-transmission to remote computing devices of multiple real-time media communication participants. The composed media feed can include supplementary information in addition to the media feeds of live participants. This supplementary information is provided by means of API configurable programmatic code that is then executed and used as the software application resident on the server.
Abstract:
Systems and methods for making a multitrack recording of a telephony communication, such as a conference call, record the contributions of each participant its own respective, separate recording track. In some instances, the contribution(s) of one or more participants is recorded in separate recording tracks, and the contributions of multiple other participants is mixed and recorded in a single recording track. An organizer or administrator of a telephony communication, such as a conference call, can instruct a multitrack recording system as to how to format a multitrack recording of the telephony communication via commands submitted through an application programming interface (API).
Abstract:
Systems and methods for providing a translation-enabled multiparty communication session utilize a translation service that is configured to receive individual audio streams from each participant in the communication session, and which then generates a participant text stream for each participant based on their audio stream. This can be accomplished using speech-to-text techniques. Each participant's text stream is then translated into a different language to create a translated participant text stream. Individual participants in the communication session can then subscribe to the translated participant text streams to view a translation of what each participant is saying during the communication session.
Abstract:
Methods and systems for contextually based fulfillment of communication requests are provided herein. In some embodiments, a method for contextually based fulfillment of a communication request via a telephony platform, comprises receiving via a telephony-based communication, at a fulfillment center, a user request for a service; determining a service provider capable of fulfilling the user request; translating the user request into one or more user intents; creating a contextual framework based on the user intent; requesting additional information regarding details of the user intent based on the contextual framework; and fulfilling the user request using the user intents when the contextual framework is complete.
Abstract:
Systems and methods for providing call verification to prevent voice phishing, comprising: receiving a call request from a service provider to establish a call with a client device associated with the client of the service provider; verifying the identity of the service provider; transmitting a notification to the client device that includes an indication that an incoming call is from a verified service provider; receiving verification information about the client; verifying the identity of the client; and establishing the call between the service provider and the client after both the identity of the service provider and the identity of the client are verified.