公开(公告)号：US20120221337A1

公开(公告)日：2012-08-30

申请号：US13465886

申请日：2012-05-07

Applicant: Mazin Gilbert ,  Hong Kook Kim

Inventor： Mazin Gilbert ,  Hong Kook Kim

IPC: G10L15/28

CPC classification number: G10L15/20 ,  G10L15/10

Abstract: The invention comprises a method and apparatus for predicting word accuracy. Specifically, the method comprises obtaining an utterance in speech data where the utterance comprises an actual word string, processing the utterance for generating an interpretation of the actual word string, processing the utterance to identify at least one utterance frame, and predicting a word accuracy associated with the interpretation according to at least one stationary signal-to-noise ratio and at least one non-stationary signal to noise ratio, wherein the at least one stationary signal-to-noise ratio and the at least one non-stationary signal to noise ratio are determined according to a frame energy associated with each of the at least one utterance frame.

Abstract translation: 本发明包括一种用于预测词精度的方法和装置。 具体地说，该方法包括获得语音数据中的话语，其中话语包括实际字串，处理用于产生实际字串的解释的话语，处理话语以识别至少一个话语帧，以及预测相关的单词精度 根据至少一个稳定的信噪比和至少一个非平稳的信噪比的解释，其中所述至少一个固定信噪比和所述至少一个非平稳信号与噪声 根据与所述至少一个话音帧中的每一个相关联的帧能量确定比率。

公开(公告)号：US08244577B2

公开(公告)日：2012-08-14

申请号：US12075581

申请日：2008-03-12

Applicant: Narendra Gupta ,  Mazin Gilbert ,  Benjamin J. Stern

Inventor： Narendra Gupta ,  Mazin Gilbert ,  Benjamin J. Stern

IPC: G06Q30/00

CPC classification number: G06F17/30864

Abstract: A system and method are provided for augmenting information on business directory databases and communicating with businesses is disclosed. Using the enriched business directory database and Web mining technology, customized email message are sent inviting businesses to enter their enriched business information into the directory or even subscribe to other paid services provided by the directory service.

Abstract translation: 提供了一种用于增加业务目录数据库信息的系统和方法，并且与业务通信被公开。 使用丰富的业务目录数据库和Web挖掘技术，发送定制的电子邮件消息，邀请企业将其丰富的业务信息输入目录，甚至订阅目录服务提供的其他付费服务。

公开(公告)号：US08229800B2

公开(公告)日：2012-07-24

申请号：US12343147

申请日：2008-12-23

Applicant: Douglas Keith Trotman ,  Jay Wilpon ,  Mazin Gilbert ,  Giuseppe Di Fabbrizio

Inventor： Douglas Keith Trotman ,  Jay Wilpon ,  Mazin Gilbert ,  Giuseppe Di Fabbrizio

IPC: G06Q30/00

CPC classification number: G06Q30/02 ,  G06Q30/0601 ,  G06Q30/0643

Abstract: Disclosed herein are systems, methods, and computer readable-media for creating a virtual shopping area. The method includes receiving a query from a user and an automated input specific to the user from a computing device, generating a list of merchants based on the query and the automated input, generating a virtual shopping area from the list of merchants and based on one or more constraints, and displaying the virtual shopping area on the computing device. One optional step is presenting to the user an interface to purchase query-related items from merchants in the virtual shopping area. The method optionally includes receiving an indication of intent to purchase an item from the user, displaying an image of the item to the user, and dynamically updating the displayed image of the item as the user specifies item-specific details. The list of merchants can be restricted to merchants geographically close to the user.

Abstract translation: 这里公开了用于创建虚拟购物区域的系统，方法和计算机可读介质。 该方法包括从计算设备接收来自用户的查询和用户特有的自动输入，基于查询和自动输入生成商家列表，从商家列表中生成虚拟购物区域，并基于一个 或更多的约束，以及在计算设备上显示虚拟购物区域。 一个可选步骤向用户呈现从虚拟购物区域中的商家购买查询相关项目的界面。 该方法可选地包括从用户接收用于购买项目的意图的指示，向用户显示该项目的图像，并且在用户指定项目特定细节时动态地更新该项目的显示图像。 商家列表可以限于地理位置靠近用户的商家。

公开(公告)号：US08214441B2

公开(公告)日：2012-07-03

申请号：US12019821

申请日：2008-01-25

Applicant: Srinivas Bangalore ,  Mazin Gilbert

Inventor： Srinivas Bangalore ,  Mazin Gilbert

IPC: G06F15/16

CPC classification number: H04L51/02 ,  G06Q10/06 ,  G06Q10/06311 ,  G06Q10/063112 ,  G06Q30/0207 ,  G06Q30/0245

Abstract: A system and method disclosed for using and updating a database of template responses for a live agent in response to user communications. The method includes computing an average string distance between each response from a live agent and a template, use to generate the response, modifying the computed average string distance based on a customer satisfaction score associated with each response and selecting a response that minimizes the computed average string distance and maximizes customer satisfaction. Upon receiving a further communication on a certain issue, the system presents a prototype response that has been added to the template database to the live agent for use in generating a response to the further communication that reduces handling time and increases customer satisfaction.

Abstract translation: 公开了用于响应于用户通信使用和更新活动代理的模板响应的数据库的系统和方法。 该方法包括计算来自活动代理和模板的每个响应之间的平均字符串距离，用于生成响应，基于与每个响应相关联的客户满意度得分修改所计算的平均字符串距离，并且选择使计算出的平均值最小化的响应 弦距，并最大化客户满意度。 在一个特定的问题上接收到进一步的通信之后，系统呈现已经被添加到模板数据库中的实时代理的原型响应，用于产生对进一步通信的响应，这减少了处理时间并提高了客户满意度。

公开(公告)号：US08175877B2

公开(公告)日：2012-05-08

申请号：US11047912

申请日：2005-02-02

Applicant: Mazin Gilbert ,  Hong Kook Kim

Inventor： Mazin Gilbert ,  Hong Kook Kim

IPC: G10L15/04 ,  G10L15/00 ,  G10L21/02

CPC classification number: G10L15/20 ,  G10L15/10

Abstract: The invention comprises a method and apparatus for predicting word accuracy. Specifically, the method comprises obtaining an utterance in speech data where the utterance comprises an actual word string, processing the utterance for generating an interpretation of the actual word string, processing the utterance to identify at least one utterance frame, and predicting a word accuracy associated with the interpretation according to at least one stationary signal-to-noise ratio and at least one non-stationary signal to noise ratio, wherein the at least one stationary signal-to-noise ratio and the at least one non-stationary signal to noise ratio are determined according to a frame energy associated with each of the at least one utterance frame.

Abstract translation: 本发明包括一种用于预测词精度的方法和装置。 具体地说，该方法包括获得语音数据中的话语，其中话语包括实际字串，处理用于产生实际字串的解释的话语，处理话语以识别至少一个话语帧，以及预测相关的单词精度 根据至少一个稳定的信噪比和至少一个非平稳的信噪比的解释，其中所述至少一个固定信噪比和所述至少一个非平稳信号与噪声 根据与所述至少一个话音帧中的每一个相关联的帧能量确定比率。

公开(公告)号：US08161057B2

公开(公告)日：2012-04-17

申请号：US13007931

申请日：2011-01-17

Applicant: Srinivas Bangalore ,  Junlan Feng ,  Mazin Gilbert

Inventor： Srinivas Bangalore ,  Junlan Feng ,  Mazin Gilbert

IPC: G06F17/30

CPC classification number: G06F17/3089

Abstract: A method and apparatus for automatically detecting and extracting information from dynamically generated web pages are disclosed. For example, the present method stores user provided information that is entered into a form interface of a web page for a first query. Responsive to the first query, a first response web page is received and stored. The present method then automatically generates a second query to acquire a second response web page that is responsive to the second query. Finally, the present method compares the first response web page and the second response web page. In one embodiment, the present invention extracts information that is dissimilar between the first response web page and the second response web page. This extracted information is deemed to be the pertinent information requested by the user.

Abstract translation: 公开了一种用于从动态生成的网页自动检测和提取信息的方法和装置。 例如，本方法将用户提供的信息存储到用于第一查询的网页的表单界面中。 响应于第一个查询，收到并存储第一个响应网页。 本方法然后自动生成第二查询以获取响应于第二查询的第二响应网页。 最后，本方法比较第一响应网页和第二响应网页。 在一个实施例中，本发明提取在第一响应网页和第二响应网页之间不相似的信息。 该提取的信息被认为是用户请求的相关信息。

公开(公告)号：US20120078617A1

公开(公告)日：2012-03-29

申请号：US13311512

申请日：2011-12-05

Applicant: Alistair D. Conkie ,  Mazin Gilbert ,  Andrej Ljolje

Inventor： Alistair D. Conkie ,  Mazin Gilbert ,  Andrej Ljolje

IPC: G06F17/21

CPC classification number: G06F17/277 ,  G10L15/063 ,  G10L15/187

Abstract: The present disclosure relates to systems, methods, and computer-readable media for generating a lexicon for use with speech recognition. The method includes receiving symbolic input as labeled speech data, overgenerating potential pronunciations based on the symbolic input, identifying potential pronunciations in a speech recognition context, and storing the identified potential pronunciations in a lexicon. Overgenerating potential pronunciations can include establishing a set of conversion rules for short sequences of letters, converting portions of the symbolic input into a number of possible lexical pronunciation variants based on the set of conversion rules, modeling the possible lexical pronunciation variants in one of a weighted network and a list of phoneme lists, and iteratively retraining the set of conversion rules based on improved pronunciations. Symbolic input can include multiple examples of a same spoken word. Speech data can be labeled explicitly or implicitly and can include words as text and recorded audio.

Abstract translation: 本公开涉及用于生成用于语音识别的词典的系统，方法和计算机可读介质。 所述方法包括：将符号输入作为标记的语音数据接收，基于所述符号输入过度生成潜在发音，识别语音识别语境中的潜在发音，以及将所识别的潜在发音存储在词典中。 过度生成潜在发音可以包括为短的字母序列建立一组转换规则，基于一组转换规则将符号输入的部分转换成许多可能的词汇发音变体，对可能的词汇发音变体在加权 网络和音素列表，并且基于改进的发音迭代地重新训练一组转换规则。 符号输入可以包括相同口语单词的多个示例。 语音数据可以被明确地或隐含地标记，并且可以将单词包括为文本和记录的音频。

公开(公告)号：US08095365B2

公开(公告)日：2012-01-10

申请号：US12328436

申请日：2008-12-04

Applicant: Alistair D. Conkie ,  Mazin Gilbert ,  Andrej Ljolje

Inventor： Alistair D. Conkie ,  Mazin Gilbert ,  Andrej Ljolje

IPC: G10L13/08

CPC classification number: G06F17/277 ,  G10L15/063 ,  G10L15/187

Abstract: The present disclosure relates to systems, methods, and computer-readable media for generating a lexicon for use with speech recognition. The method includes receiving symbolic input as labeled speech data, overgenerating potential pronunciations based on the symbolic input, identifying potential pronunciations in a speech recognition context, and storing the identified potential pronunciations in a lexicon. Overgenerating potential pronunciations can include establishing a set of conversion rules for short sequences of letters, converting portions of the symbolic input into a number of possible lexical pronunciation variants based on the set of conversion rules, modeling the possible lexical pronunciation variants in one of a weighted network and a list of phoneme lists, and iteratively retraining the set of conversion rules based on improved pronunciations. Symbolic input can include multiple examples of a same spoken word. Speech data can be labeled explicitly or implicitly and can include words as text and recorded audio.

Abstract translation: 本公开涉及用于生成用于语音识别的词典的系统，方法和计算机可读介质。 所述方法包括：将符号输入作为标记的语音数据接收，基于所述符号输入过度生成潜在发音，识别语音识别语境中的潜在发音，以及将所识别的潜在发音存储在词典中。 过度生成潜在发音可以包括为短的字母序列建立一组转换规则，基于一组转换规则将符号输入的部分转换成许多可能的词汇发音变体，对可能的词汇发音变体在加权 网络和音素列表，并且基于改进的发音迭代地重新训练一组转换规则。 符号输入可以包括相同口语单词的多个示例。 语音数据可以被明确地或隐含地标记，并且可以将单词包括为文本和记录的音频。

公开(公告)号：US07949646B1

公开(公告)日：2011-05-24

申请号：US11318183

申请日：2005-12-23

Applicant: Srinivas Bangalore ,  Junlan Feng ,  Mazin Gilbert ,  Jay Gordon Wilpon

Inventor： Srinivas Bangalore ,  Junlan Feng ,  Mazin Gilbert ,  Jay Gordon Wilpon

IPC: G06F17/30

CPC classification number: G06F17/2235 ,  G06Q30/02 ,  G06Q30/06

Abstract: A website mining tool is disclosed that extracts information from, for example, a company's website and presents the extracted information in a graphical user interface (GUI). In one embodiment, web pages from a website are stored in, for example, computer memory and a structure of the web pages is identified. A plurality of blocks of information is then extracted as a function of this structure and a category is assigned to each block of information. The elements in the blocks of information are then displayed, for example to a salesperson, as a function of these categories. In another embodiment, Document Object Modeling parsing is used to identify the structure of the web pages. In yet another embodiment, a support vector machine is used to categorize each block of information.

Abstract translation: 公开了一种网站挖掘工具，其提取例如公司网站的信息，并将所提取的信息呈现在图形用户界面（GUI）中。 在一个实施例中，来自网站的网页被存储在例如计算机存储器中，并且识别网页的结构。 然后根据该结构提取多个信息块，并将类别分配给每个信息块。 然后，作为这些类别的函数，将信息块中的元素显示为例如销售人员。 在另一个实施例中，文档对象建模解析用于识别网页的结构。 在另一个实施例中，支持向量机用于对每个信息块进行分类。

公开(公告)号：US07917527B1

公开(公告)日：2011-03-29

申请号：US11240664

申请日：2005-09-30

Applicant: Mazin Gilbert ,  Gerald Karam ,  Karrie Hanson ,  Giuseppe Di Fabbrizio

Inventor： Mazin Gilbert ,  Gerald Karam ,  Karrie Hanson ,  Giuseppe Di Fabbrizio

IPC: G06F7/00 ,  G06F17/30

CPC classification number: G06Q10/10

Abstract: A system for personalizing communication between origination devices and destination devices based on intelligent information searches and retrievals of historical interaction data on networks includes a user module adapted to displaying information to the origination device for identifying individuals or groups of individuals and historical interaction data. The system includes a processing module adapted to query a server system in response to commands from a user of the origination device. The query requests historical interaction data relating to the individual or group of individuals and can identify the individual or group using the historical interaction data from the server system. An information receipt and display module displays historical interaction data received from the server system, including the specifically requested historical interaction data. A communication module connects the origination device to the destination device using the information data from the server system.

Abstract translation: 用于基于智能信息搜索和检索网络上的历史交互数据来个性化发起设备和目的地设备之间的通信的系统包括适于向起始设备显示信息以识别个人或个人组以及历史交互数据的用户模块。 该系统包括适于响应于来自发起设备的用户的命令来查询服务器系统的处理模块。 该查询请求与个人或个人组相关的历史交互数据，并且可以使用来自服务器系统的历史交互数据来标识个人或组。 信息收据和显示模块显示从服务器系统接收到的历史交互数据，包括具体请求的历史交互数据。 通信模块使用来自服务器系统的信息数据将起始设备连接到目的设备。