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公开(公告)号：US20090110168A1
公开(公告)日：2009-04-30
申请号：US12347190
申请日：2008-12-31
CPC分类号： H04M3/42272 , H04M3/42229
摘要： A method of providing a telephony service can include creating a database of subscriber identities and subscriber voice prints and telephony services associated with the subscriber identities and receiving a spoken utterance from a subscriber. A subscriber identity can be determined according to voice print identification of the spoken utterance and a telephony service associated with the subscriber can be activated according to the determined subscriber identity.
摘要翻译： 提供电话服务的方法可以包括创建与订户身份相关联的订户身份和订户语音打印和电话服务的数据库，并从订户接收口语话语。 用户身份可以根据语音发言的语音打印标识来确定，并且可以根据所确定的用户身份激活与用户相关联的电话服务。
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公开(公告)号：US07506174B2
公开(公告)日：2009-03-17
申请号：US10980060
申请日：2004-11-03
IPC分类号： H04L9/00
CPC分类号： G06F21/316 , G06F21/32 , G07C9/00142 , G07C9/00158
摘要： A method (10) and system (50) for using a biometrically enabled password can include an input device (58) capable of entering a password entry and a processor (56) coupled to the input device. The processor can monitor (16 or 26) a cadence such as monitoring a keystroke signature, store the cadence of the password entry, compare (28) the cadence of a subsequent password entry with the cadence of at least one previous password entry, establish (30) a stability metric with respect to the cadences compared, and require (32) both the password entry and the cadence once the cadence meets the stability metric. The processor can require only the password entry until the stability metric for the cadence is achieved. The processor can also determine (14) if the password entry is new and optionally require (18) only the password entry to enter the system if determined as new.
摘要翻译： 用于使用生物测量使能密码的方法（10）和系统（50）可以包括能够输入密码条目的输入设备（58）和耦合到输入设备的处理器（56）。 处理器可以监视（16或26）节奏，例如监视击键签名，存储密码条目的节奏，比较（28）后续密码条目的节奏与至少一个先前的密码条目的节奏，建立（ 30）相对于节奏的稳定性度量，并且一旦节奏达到稳定度量，则要求（32）密码输入和节奏。 处理器只需要密码输入，直到达到节奏的稳定度度量。 处理器还可以确定（14）如果密码条目是新的，并且可选地（18）仅当确定为新的密码条目才能进入系统。
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公开(公告)号：US07493145B2
公开(公告)日：2009-02-17
申请号：US10324913
申请日：2002-12-20
IPC分类号： H04M1/64
CPC分类号： H04M3/42272 , H04M3/42229
摘要： A method of providing a telephony service can include creating a database of subscriber identities and subscriber voice prints and telephony services associated with the subscriber identities and receiving a spoken utterance from a subscriber. A subscriber identity can be determined according to voice print identification of the spoken utterance and a telephony service associated with the subscriber can be activated according to the determined subscriber identity.
摘要翻译： 提供电话服务的方法可以包括创建与订户身份相关联的订户身份和订户语音打印和电话服务的数据库，并从订户接收口语话语。 用户身份可以根据语音发言的语音打印标识来确定，并且可以根据所确定的用户身份激活与用户相关联的电话服务。
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公开(公告)号：US07260537B2
公开(公告)日：2007-08-21
申请号：US10396081
申请日：2003-03-25
CPC分类号： G10L15/1815
摘要： Within an interactive voice response system, a method of automatically disambiguating results presented to a user can include determining the identity of a user within an interactive voice response session, receiving user inputs specifying selections in an interactive voice response menu hierarchy, and storing historical information specifying the user selections within a profile associated with the identity of the user. For at least one subsequent input from the user, identifying the historical information associated with the identity of the user and using the historical information to reduce a number of possible selections in the interactive voice response menu hierarchy which are presented to the user.
摘要翻译： 在交互式语音响应系统中，自动消除呈现给用户的结果的方法可以包括确定交互式语音响应会话内的用户的身份，接收指定交互式语音响应菜单层次中的选择的用户输入，以及存储指定 在与用户的身份相关联的简档内的用户选择。 对于来自用户的至少一个后续输入，识别与用户的身份相关联的历史信息并使用历史信息来减少呈现给用户的交互式语音响应菜单层级中的可能选择的数量。
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公开(公告)号：US09172493B2
公开(公告)日：2015-10-27
申请号：US11611996
申请日：2006-12-18
申请人： Brent L. Davis , Peeyush Jaiswal , Naveen Narayan
发明人： Brent L. Davis , Peeyush Jaiswal , Naveen Narayan
摘要： A method, system and computer-readable medium for providing a user identity-based secure channel between a digital telephone and a service provider is presented. At the service provider, an encrypted voice transmission from a digital telephone is decrypted. The voice transmission was encrypted at the digital telephone by using a user voice encryption key that was created in the digital telephone. The user voice encryption key was created at the digital telephone by inputting a telephone identifier and a called telephone number into a public encryption key algorithm that is supplied by the service provider. By decrypting the encrypted voice transmission, the service provider is able to extract the voice transmission, the telephone identifier, and the called telephone number, thus allowing the service provider to route the voice transmission to an appropriate answering party at the service provider.
摘要翻译： 提出了一种用于在数字电话和服务提供商之间提供基于用户身份的安全信道的方法，系统和计算机可读介质。 在服务提供商处，解密来自数字电话的加密语音传输。 语音传输在数字电话上通过使用在数字电话中创建的用户语音加密密钥进行了加密。 通过将电话标识符和被叫电话号码输入到由服务提供商提供的公共加密密钥算法中，在数字电话机上创建用户语音加密密钥。 通过解密加密的语音传输，服务提供商能够提取语音传输，电话标识符和被叫电话号码，从而允许服务提供商将语音传输路由到服务提供商处的适当应答方。
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公开(公告)号：US08661112B2
公开(公告)日：2014-02-25
申请号：US10326687
申请日：2002-12-20
IPC分类号： G06F15/16
CPC分类号： H04M3/493 , H04M3/42059 , H04M2203/355
摘要： A method for providing customized interactive voice response menus can include monitoring user interactions with an interactive voice response system. Data concerning the user interactions can be stored. A request to initiate an interactive voice response session can be received. The interactive voice response system can determine an identity for a user making the request. The interactive voice response system can generate a customized menu for the user. At least a portion of the customized menu can be based upon the usage data. The customized menu can be presented to the user.
摘要翻译： 用于提供定制的交互式语音响应菜单的方法可以包括监视与交互式语音响应系统的用户交互。 可以存储有关用户交互的数据。 可以接收到发起交互式语音响应会话的请求。 交互式语音响应系统可以确定发出请求的用户的身份。 交互式语音应答系统可以为用户生成定制的菜单。 定制菜单的至少一部分可以基于使用数据。 定制菜单可以呈现给用户。
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公开(公告)号：US07567902B2
公开(公告)日：2009-07-28
申请号：US10246901
申请日：2002-09-18
申请人： Brent L. Davis , David E. Reich
发明人： Brent L. Davis , David E. Reich
IPC分类号： G10L15/04
CPC分类号： G10L15/19 , G10L15/183
摘要： A method of generating a speech recognition grammar for use with a speech recognition system can include parsing the corpus of data to identify grammatical structures within the corpus of data. The identified grammatical structures can be compared with grammar generation rules to determine particular ones of the identified grammatical structures to include within the speech recognition grammar. The grammar generation rules can designate which grammatical structures are to be included within the speech recognition grammar. The grammatical structures which have been identified in the parsing step and which also have been designated by the grammar generation rules can be included in the speech recognition grammar.
摘要翻译： 一种生成与语音识别系统一起使用的语音识别语法的方法可以包括解析数据语料库以识别数据语料库内的语法结构。 所识别的语法结构可以与语法生成规则进行比较，以确定特定的语法结构中包括语音识别语法中的特定语法结构。 语法生成规则可以指定在语音识别语法中包含哪些语法结构。 在语法识别语法中可以包含在解析步骤中已被识别并且由语法生成规则指定的语法结构。
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8.发明授权System and methods for conducting an interactive dialog via a speech-based user interface 有权通过基于语音的用户界面进行交互式对话的系统和方法公开(公告)号：US07461000B2
公开(公告)日：2008-12-02
申请号：US10968594
申请日：2004-10-19
CPC分类号： G10L15/22
摘要： A system and methods are provided for conducting an interactive dialog via a speech-based user interface. The system includes an auditory prompt module for generating a sequence of goal-directed auditory prompts based upon a pre-determined user-oriented task, and an error recovery module for responding to a communication error by initiating an error recovery based upon a user response to the sequence of goal-directed auditory prompts. The error recovery includes providing at least one error-recovery prompt selected from a hierarchy of error-recovery prompts, the selection based upon a hierarchy of communication error types.
摘要翻译： 提供了一种通过基于语音的用户界面进行交互式对话的系统和方法。 该系统包括用于基于预定的面向用户的任务来生成目标导向听觉提示序列的听觉提示模块，以及用于响应于通信错误的错误恢复模块，所述错误恢复模块基于用户响应 目标导向听觉提示的顺序。 错误恢复包括提供从错误恢复提示的层级中选择的至少一个错误恢复提示，该选择基于通信错误类型的层次结构。
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公开(公告)号：US07216287B2
公开(公告)日：2007-05-08
申请号：US10211155
申请日：2002-08-02
CPC分类号： G06F17/218
摘要： A method of deriving audio content from visual content can include modifying a visual markup language document requested by a client computer system to specify a control for generating an audio markup language document version of the visual markup language document. The modified visual markup language document can be provided to the client computer system. Responsive to a selection of the control, an audio markup language document version of the visual markup language document can be generated. The audio markup language document can be saved for subsequent presentation through an audio interface.
摘要翻译： 从视觉内容导出音频内容的方法可以包括修改由客户计算机系统请求的视觉标记语言文档，以指定用于生成视觉标记语言文档的音频标记语言文档版本的控件。 修改后的视觉标记语言文档可以提供给客户端计算机系统。 响应于控件的选择，可以生成视觉标记语言文档的音频标记语言文档版本。 可以保存音频标记语言文档，以便通过音频接口进行后续显示。
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公开(公告)号：US07180985B2
公开(公告)日：2007-02-20
申请号：US10649052
申请日：2003-08-27
IPC分类号： H04M11/00
摘要： A method of aggregating interactive voice response services from a plurality of interactive voice response systems can include, for at least one caller, storing service information for a plurality of services within an interactive voice response system. Each service can be accessible through a corresponding one of the plurality of interactive voice response systems. The method further can include receiving a call from the caller and receiving an input from the caller over the call, wherein the input identifies at least one of the plurality of services and corresponding interactive voice response systems. The method also can include accessing the interactive voice response system corresponding to the identified service on behalf of the caller, retrieving information from the interactive voice response system, and providing the retrieved information to the caller.
摘要翻译： 从多个交互式语音响应系统聚合交互式语音响应服务的方法可以包括对于至少一个呼叫者，在交互式语音响应系统内存储多个服务的服务信息。 每个服务可以通过多个交互式语音响应系统中相应的一个访问。 该方法还可以包括从呼叫者接收呼叫并通过呼叫接收来自呼叫者的输入，其中所述输入识别所述多个服务中的至少一个和对应的交互式语音响应系统。 该方法还可以包括代表呼叫者访问对应于所识别的服务的交互式语音响应系统，从交互式语音响应系统检索信息，以及将检索到的信息提供给呼叫者。
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