FAILOVER SYSTEM AND METHOD FOR IP TELEPHONY
    1.
    发明申请

    公开(公告)号:US20180295015A1

    公开(公告)日:2018-10-11

    申请号:US16009690

    申请日:2018-06-15

    Inventor: KENT A. FRITZ

    Abstract: A failover system includes a plurality of configuration controllers and a plurality of switches. The switches include a site proxy, a failover module and a routing table. A first site proxy of a first switch is designated as the active proxy and controls failover in the event a switch fails or otherwise becomes unavailable. A second site proxy of a second switch is designated as the backup proxy and controls failover in the event the first switch fails or otherwise becomes unavailable. In the event a switch fails or otherwise becomes available, the active proxy interacts with the configuration controller and reassigns the extensions associated with the failed switch to a different switch of the plurality of switches. If a configuration controller fails or otherwise becomes unavailable, another configuration controller becomes active and establishes communication with the plurality of switches to maintain the operational status of the IP telephony system.

    ADAPTIVE COMMUNICATION HANDLING
    2.
    发明申请

    公开(公告)号:US20180176370A1

    公开(公告)日:2018-06-21

    申请号:US15895684

    申请日:2018-02-13

    Inventor: ROBERT R. BURNS

    Abstract: A method can include accessing, from memory, sensor data in response to detecting an incoming communication to a given communication endpoint, the sensor data representing at least one of a condition of the given communication endpoint or a condition of an operating environment associated with the given communication endpoint. The method can also include applying a profile to the sensor data to determine whether to extend or truncate a duration that the incoming communication at the given communication endpoint. The profile may be learned based on the sensor data associated with one or more previous incoming communication being answered or not answered. The method further includes adapting the duration that the incoming communication is offered at the given communication endpoint based on the applied profile.

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