TELEMATICS-BASED VEHICLE STATUS MONITORING AND CUSTOMER CONCERN RESOLVING
    1.
    发明申请
    TELEMATICS-BASED VEHICLE STATUS MONITORING AND CUSTOMER CONCERN RESOLVING 审中-公开
    基于电话的车辆状态监测和客户关系解决

    公开(公告)号:US20100217478A1

    公开(公告)日:2010-08-26

    申请号:US12391862

    申请日:2009-02-24

    IPC分类号: G06F19/00

    CPC分类号: G07C5/008 G07C5/006 G07C5/085

    摘要: A system and method for monitoring the state of health of vehicle components, sub-systems and systems on board the vehicle and/or remotely, and use collected information and data about the vehicle to establish a database for the vehicle as to the state of health of the various components, sub-systems and systems. When a customer brings a vehicle to a service center or dealership complaining about a particular problem, and the service center wishes to replace a part associated with that problem, the OEM or manufacturer can authorize or reject the replacement of the part based on review of the database as to the known state of health of the part. Therefore, only parts which may not be healthy will typically be authorized for replacement. Also, the database can be made available to customers for customer concern resolving.

    摘要翻译: 一种用于监测车辆和/或远程车辆部件,子系统和系统的健康状况的系统和方法,并且使用收集的关于车辆的信息和数据来建立车辆关于健康状况的数据库 的各种组件,子系统和系统。 当客户将车辆带到服务中心或经销商抱怨特定问题时,服务中心希望更换与该问题相关的部件时,OEM或制造商可以基于对该部件的检查授权或拒绝更换部件 关于该部分的已知健康状况的数据库。 因此,只有部分可能不健康的部件通常会被授权更换。 此外,数据库可以提供给客户,以便客户关心解决。

    DRIVER BEHAVIOR BASED REMOTE VEHICLE MIS-USAGE WARNING AND SELF-MAINTENANCE
    2.
    发明申请
    DRIVER BEHAVIOR BASED REMOTE VEHICLE MIS-USAGE WARNING AND SELF-MAINTENANCE 审中-公开
    基于驾驶员行为的远程车辆故障使用警告和自我维护

    公开(公告)号:US20100179723A1

    公开(公告)日:2010-07-15

    申请号:US12353084

    申请日:2009-01-13

    IPC分类号: G01M17/00

    摘要: Information associated with vehicle components and sub-systems is monitored by an on-board module, and associated data, either processed or raw, is telematically transmitted to a remote data center by wireless communications. The remote data center archives the received data in a database for each separate vehicle that is part of the system. The remote data center analyzes the data to ascertain whether the data indicates a usage pattern and/or vehicle condition that may have a detrimental effect on certain vehicle components, sub-systems and systems, such as excessive component wear. For example, the data center runs pattern detection algorithms on the data to identify known usage patterns that may potentially impact normal vehicle operation. If such a usage pattern is detected, the remote data center may issue a warning to the vehicle operator, or other designated person, that such usage may have a detrimental effect on the vehicle or vehicle components.

    摘要翻译: 与车载部件和子系统相关的信息由车载模块监控,相关数据(被处理或未加工)通过无线通信远程传输到远程数据中心。 远程数据中心将接收到的数据存储在作为系统一部分的每个单独车辆的数据库中。 远程数据中心分析数据以确定数据是否指示可能对某些车辆部件,子系统和系统有不利影响的使用模式和/或车辆状况,例如过度的部件磨损。 例如,数据中心对数据运行模式检测算法,以识别可能影响正常车辆操作的已知使用模式。 如果检测到这样的使用模式,则远程数据中心可以向车辆操作者或其他指定的人发出警告,认为这种使用可能对车辆或车辆部件有不利影响。

    Method and apparatus for telematics-based vehicle no-start prognosis
    4.
    发明授权
    Method and apparatus for telematics-based vehicle no-start prognosis 有权
    基于远程信息处理的车辆无启动预后的方法和装置

    公开(公告)号:US08212527B2

    公开(公告)日:2012-07-03

    申请号:US12181683

    申请日:2008-07-29

    IPC分类号: H02J7/00 H02J7/14 H02J7/16

    摘要: A system and method for determining the status of a vehicle battery to determine whether the battery may not have enough charge to start the vehicle. The method includes collecting data relating to the battery on the vehicle and collecting data relating to the battery at a remote back-office. Both the vehicle and the remote data center determine battery characteristics based on the collected data and the likelihood of a vehicle no-start condition, where the algorithm used at the remote back-office may be more sophisticated. The data collected at the remote back-office may include vehicle battery information transmitted wirelessly from the vehicle, and other information, such as temperature, battery reliability, miles that the vehicle has driven per day, ambient temperature, high content vehicle, etc. Both the vehicle and the remote back-office may determine the battery open circuit voltage.

    摘要翻译: 一种用于确定车辆电池的状态以确定电池是否可能没有足够的充电以启动车辆的系统和方法。 该方法包括在车辆上收集与电池相关的数据,并在远程后台收集与电池相关的数据。 车辆和远程数据中心都基于收集的数据和车辆无启动条件的可能性确定电池特性,其中在远程后台使用的算法可能更复杂。 在远程后台收集的数据可以包括从车辆无线传输的车辆电池信息,以及诸如温度,电池可靠性,车辆每天驾驶的里程,环境温度,高内容车辆等的其他信息。两者 车辆和远程后台可以确定电池的开路电压。

    METHOD AND APPARATUS FOR TELEMATICS-BASED VEHICLE NO-START PROGNOSIS
    7.
    发明申请
    METHOD AND APPARATUS FOR TELEMATICS-BASED VEHICLE NO-START PROGNOSIS 有权
    用于基于电话的车辆无启动预警的方法和装置

    公开(公告)号:US20100026306A1

    公开(公告)日:2010-02-04

    申请号:US12181683

    申请日:2008-07-29

    IPC分类号: G01R31/36

    摘要: A system and method for determining the status of a vehicle battery to determine whether the battery may not have enough charge to start the vehicle. The method includes collecting data relating to the battery on the vehicle and collecting data relating to the battery at a remote back-office. Both the vehicle and the remote data center determine battery characteristics based on the collected data and the likelihood of a vehicle no-start condition, where the algorithm used at the remote back-office may be more sophisticated. The data collected at the remote back-office may include vehicle battery information transmitted wirelessly from the vehicle, and other information, such as temperature, battery reliability, miles that the vehicle has driven per day, ambient temperature, high content vehicle, etc. Both the vehicle and the remote back-office may determine the battery open circuit voltage.

    摘要翻译: 一种用于确定车辆电池的状态以确定电池是否可能没有足够的充电以启动车辆的系统和方法。 该方法包括在车辆上收集与电池相关的数据,并在远程后台收集与电池相关的数据。 车辆和远程数据中心都基于收集的数据和车辆无启动条件的可能性确定电池特性,其中在远程后台使用的算法可能更复杂。 在远程后台收集的数据可以包括从车辆无线传输的车辆电池信息,以及诸如温度,电池可靠性,车辆每天驾驶的里程,环境温度,高内容车辆等的其他信息。两者 车辆和远程后台可以确定电池的开路电压。