公开(公告)号：US20090297174A1

公开(公告)日：2009-12-03

申请号：US12472593

申请日：2009-05-27

Applicant: Michael Nicholas Soures ,  James Joseph Petery ,  Timothy D. Thomas ,  Jeffrey Gramowski ,  Cheryl Marie Koenig ,  Robert Steven Pozniakas ,  David R. Kamprath ,  Stephen F. Randall ,  Kathleen Spencer ,  Nitin Shenoy ,  Joanna Brown ,  Christina DiMarco ,  Nancy Kelly ,  Bernard N. Hakac ,  Cheng-Ning Jong ,  Nate Weldon

Inventor： Michael Nicholas Soures ,  James Joseph Petery ,  Timothy D. Thomas ,  Jeffrey Gramowski ,  Cheryl Marie Koenig ,  Robert Steven Pozniakas ,  David R. Kamprath ,  Stephen F. Randall ,  Kathleen Spencer ,  Nitin Shenoy ,  Joanna Brown ,  Christina DiMarco ,  Nancy Kelly ,  Bernard N. Hakac ,  Cheng-Ning Jong ,  Nate Weldon

IPC: G03G15/00

CPC classification number: G03G15/55

Abstract: A diagnostic system made part of or for use with a document handling device in which a customer is guided toward performance of at least one comparison means in a diagnostic routine analysis. The comparison means is selected from a group comprising (1) a first comparison comparing a fused print media and an unfused print media for presence of a defect, (2) a second comparison comparing an output print media and at least one image on a screen for a type of defect, and (3) a third comparison comparing a low-charged print media and a no-charged print media for qualities of the defect. The customer enters a selection based on results of the first, the second, or the third comparisons. The diagnostic system can identify a part causing a defect in the print media based on results of the comparisons.

Abstract translation: 诊断系统作为文件处理装置的一部分或与文档处理装置一起使用，其中在诊断程序分析中向客户指导执行至少一个比较装置。 比较装置选自包括（1）比较融合的打印介质和未融合的打印介质以存在缺陷的第一比较，（2）比较输出的打印介质和屏幕上的至少一个图像的第二比较 对于一种缺陷，以及（3）比较低充电打印介质和不带电打印介质的缺陷质量的第三比较。 客户根据第一次，第二次或第三次比较的结果输入选择。 诊断系统可以基于比较的结果识别导致打印介质中的缺陷的部分。

公开(公告)号：US08184995B2

公开(公告)日：2012-05-22

申请号：US12472593

申请日：2009-05-27

Applicant: Michael Nicholas Soures ,  James Joseph Petery ,  Timothy D. Thomas ,  Jeffrey Gramowski ,  Cheryl Marie Koenig ,  Robert Steven Pozniakas ,  David R. Kamprath ,  Stephen F. Randall ,  Kathleen Spencer ,  Nitin Shenoy ,  Joanna Brown ,  Christina DiMarco ,  Nancy Kelly ,  Bernard N. Hakac ,  Cheng-Ning Jong ,  Nate Weldon

Inventor： Michael Nicholas Soures ,  James Joseph Petery ,  Timothy D. Thomas ,  Jeffrey Gramowski ,  Cheryl Marie Koenig ,  Robert Steven Pozniakas ,  David R. Kamprath ,  Stephen F. Randall ,  Kathleen Spencer ,  Nitin Shenoy ,  Joanna Brown ,  Christina DiMarco ,  Nancy Kelly ,  Bernard N. Hakac ,  Cheng-Ning Jong ,  Nate Weldon

IPC: G03G15/00

CPC classification number: G03G15/55

Abstract: A diagnostic system made part of or for use with a document handling device in which a customer is guided toward performance of at least one comparison means in a diagnostic routine analysis. The comparison means is selected from a group comprising (1) a first comparison comparing a fused print media and an unfused print media for presence of a defect, (2) a second comparison comparing an output print media and at least one image on a screen for a type of defect, and (3) a third comparison comparing a low-charged print media and a no-charged print media for qualities of the defect. The customer enters a selection based on results of the first, the second, or the third comparisons. The diagnostic system can identify a part causing a defect in the print media based on results of the comparisons.

Abstract translation: 诊断系统作为文件处理装置的一部分或与文档处理装置一起使用，其中在诊断程序分析中向客户指导执行至少一个比较装置。 比较装置选自包括（1）比较融合的打印介质和未融合的打印介质以存在缺陷的第一比较，（2）比较输出的打印介质和屏幕上的至少一个图像的第二比较 对于一种缺陷，以及（3）比较低充电打印介质和不带电打印介质的缺陷质量的第三比较。 客户根据第一次，第二次或第三次比较的结果输入选择。 诊断系统可以基于比较的结果识别导致打印介质中的缺陷的部分。

公开(公告)号：US20240223835A1

公开(公告)日：2024-07-04

申请号：US18294485

申请日：2022-07-01

Applicant: Mayank KUMAR ,  Akanksha BANSAL ,  Nitin SHENOY

Inventor： Mayank KUMAR ,  Akanksha BANSAL ,  Nitin SHENOY

IPC: H04N21/41 ,  H04N21/2187 ,  H04N21/472

CPC classification number: H04N21/4122 ,  H04N21/2187 ,  H04N21/472

Abstract: A method, a system and an electronic device are disclosed herein for providing a controlled transmission of a content pack from a primary electronic device 104 to the electronic device being used by a child. The primary electronic device 104 is configured to operate, via a server 108 in a communication network 106, a content delivery module 110 for delivering at least one part of the content pack. The electronic device is configured to receive the at least one part of the content pack from the primary electronic device 104, wherein the at least one part of the content pack is pre-selected from the content pack by a user associated with the primary electronic device 104.

公开(公告)号：US09488947B2

公开(公告)日：2016-11-08

申请号：US12429049

申请日：2009-04-23

Applicant: Nitin Shenoy ,  Joanna Brown ,  Timothy Thomas ,  Cheryl Koenig ,  Michael Kirby

Inventor： Nitin Shenoy ,  Joanna Brown ,  Timothy Thomas ,  Cheryl Koenig ,  Michael Kirby

IPC: G03G15/00 ,  G06Q10/06 ,  G06Q10/08 ,  G06Q10/00 ,  H04N1/00

CPC classification number: G03G15/55 ,  G03G15/5079 ,  G03G15/553 ,  G06Q10/06 ,  G06Q10/063112 ,  G06Q10/087 ,  G06Q10/20 ,  H04N1/00344

Abstract: A method and system for managing field convertible operator replaceable components associated with a rendering device. A file that defines a set of operator replaceable components can be created and remotely installed on the device. The replaceable components associated with the device can be easily changed from a designation as a customer service engineer replacement component to an operator replacement component and vice versa. A determination that an operator is allowed to replace the component can be made based on a training level provided to the operator, the component availability, a usage pattern, and/or a security level. Such an approach enables the operator to perform the majority of maintenance on the device without requiring the services of a field engineer.

Abstract translation: 一种用于管理与呈现设备相关联的场转换操作员可替换组件的方法和系统。 可以创建定义一组操作员可替换组件的文件，并远程安装在设备上。 与设备相关联的可替换组件可以容易地从作为客户服务工程师更换组件的指定改变为操作者替换组件，反之亦然。 允许操作者被允许替换组件的确定可以基于提供给操作者的训练级别，组件可用性，使用模式和/或安全级别进行。 这种方法使得操作者能够在不需要现场工程师的服务的情况下执行设备上的大部分维护。

公开(公告)号：US20100274600A1

公开(公告)日：2010-10-28

申请号：US12429049

申请日：2009-04-23

Applicant: Nitin Shenoy ,  Joanna Brown ,  Timothy Thomas ,  Cheryl Koenig ,  Michael Kirby

Inventor： Nitin Shenoy ,  Joanna Brown ,  Timothy Thomas ,  Cheryl Koenig ,  Michael Kirby

IPC: G06Q10/00 ,  G06F1/24 ,  G06F21/02 ,  G06F11/20

CPC classification number: G03G15/55 ,  G03G15/5079 ,  G03G15/553 ,  G06Q10/06 ,  G06Q10/063112 ,  G06Q10/087 ,  G06Q10/20 ,  H04N1/00344

Abstract: A method and system for managing field convertible operator replaceable components associated with a rendering device. A file that defines a set of operator replaceable components can be created and remotely installed on the device. The replaceable components associated with the device can be easily changed from a designation as a customer service engineer replacement component to an operator replacement component and vice versa. A determination that an operator is allowed to replace the component can be made based on a training level provided to the operator, the component availability, a usage pattern, and/or a security level. Such an approach enables the operator to perform the majority of maintenance on the device without requiring the services of a field engineer.

Abstract translation: 一种用于管理与呈现设备相关联的场转换操作员可替换组件的方法和系统。 可以创建定义一组操作员可替换组件的文件，并远程安装在设备上。 与设备相关联的可替换组件可以容易地从作为客户服务工程师更换组件的指定改变为操作者替换组件，反之亦然。 允许操作者被允许替换组件的确定可以基于提供给操作者的训练级别，组件可用性，使用模式和/或安全级别进行。 这种方法使得操作者能够在不需要现场工程师的服务的情况下执行设备上的大部分维护。