公开(公告)号：US20060171519A1

公开(公告)日：2006-08-03

申请号：US11356064

申请日：2006-02-15

Applicant: Shmuel Shaffer ,  Rohit Dewan

Inventor： Shmuel Shaffer ,  Rohit Dewan

IPC: H04M3/42

CPC classification number: H04M3/4286 ,  H04M1/2535 ,  H04M3/56 ,  H04M7/006

Abstract: A method and apparatus for managing incoming and outgoing calls at an endpoint placed on hold are disclosed. A first call that includes an outbound media stream is established on a network between a first endpoint and a second endpoint. The first endpoint detects that the first call was placed on hold by the second endpoint and a second call between the first endpoint and a third endpoint after detecting that the first call was placed on hold. The first endpoint communicates the outbound media stream in the second call and mixes a first incoming media stream from the first call with a second incoming media stream from the second call for presentation to a user of the first endpoint.

公开(公告)号：US07006618B1

公开(公告)日：2006-02-28

申请号：US09990688

申请日：2001-11-09

Applicant: Shmuel Shaffer ,  Rohit Dewan

Inventor： Shmuel Shaffer ,  Rohit Dewan

IPC: H04M3/42

CPC classification number: H04M3/4286 ,  H04M1/2535 ,  H04M3/56 ,  H04M7/006

Abstract: A method and apparatus for managing incoming and outgoing calls at an endpoint placed on hold are disclosed. A first call that includes an outbound media stream is established on a network between a first endpoint and a second endpoint. The first endpoint detects that the first call was placed on hold by the second endpoint and a second call between the first endpoint and a third endpoint after detecting that the first call was placed on hold. The first endpoint communicates the outbound media stream in the second call and mixes a first incoming media stream from the first call with a second incoming media stream from the second call for presentation to a user of the first endpoint.

Abstract translation: 公开了一种用于在放置在保持的端点处管理进入和离开呼叫的方法和装置。 在第一端点和第二端点之间的网络上建立包括出站媒体流的第一呼叫。 第一个端点检测到第一个呼叫被置于保持状态后，第一个呼叫被第二个端点置于保持状态，第二个端点在第一个端点和第三个端点之间进行第二次呼叫。 第一端点在第二呼叫中传送出站媒体流，并将来自第一呼叫的第一输入媒体流与来自第二呼叫的第二传入媒体流混合到第一端点的用户。

公开(公告)号：US07539127B1

公开(公告)日：2009-05-26

申请号：US10016867

申请日：2001-12-13

Applicant: Shmuel Shaffer ,  Arijit Mukherji ,  Labhesh Patel ,  Rohit Dewan

Inventor： Shmuel Shaffer ,  Arijit Mukherji ,  Labhesh Patel ,  Rohit Dewan

IPC: H04L12/26

CPC classification number: H04L65/1083 ,  H04L67/14 ,  H04L67/145 ,  H04L69/40

Abstract: A method for recovering a communication session after failure of an endpoint includes establishing a communication session between a first endpoint and a second endpoint, receiving keep alive signals from the first endpoint, detecting an interruption in the keep alive signals, and transferring the communication session with the second endpoint from the first endpoint to a third endpoint. A network device includes an interface that receives keep alive signals from a first endpoint in a communication with a second endpoint, and also includes a process or service that detects an interruption in the keep alive signals and transfers the communication session with the second endpoint from the first endpoint to a third endpoint.

Abstract translation: 一种用于在端点故障之后恢复通信会话的方法包括在第一端点和第二端点之间建立通信会话，从第一端点接收保持活动信号，检测保持活动信号中的中断，以及传送通信会话 从第一端点到第三端点的第二端点。 网络设备包括在与第二端点的通信中从第一端点接收保持活动信号的接口，并且还包括检测保持活动信号中的中断的过程或服务，并且从第二端点传送与第二端点的通信会话 第一个端点到第三个端点。

公开(公告)号：US07289620B2

公开(公告)日：2007-10-30

申请号：US11356064

申请日：2006-02-15

Applicant: Shmuel Shaffer ,  Rohit Dewan

Inventor： Shmuel Shaffer ,  Rohit Dewan

IPC: H04M3/42

CPC classification number: H04M3/4286 ,  H04M1/2535 ,  H04M3/56 ,  H04M7/006

Abstract: A method and apparatus for managing incoming and outgoing calls at an endpoint placed on hold are disclosed. A first call that includes an outbound media stream is established on a network between a first endpoint and a second endpoint. The first endpoint detects that the first call was placed on hold by the second endpoint and a second call between the first endpoint and a third endpoint after detecting that the first call was placed on hold. The first endpoint communicates the outbound media stream in the second call and mixes a first incoming media stream from the first call with a second incoming media stream from the second call for presentation to a user of the first endpoint.

Abstract translation: 公开了一种用于在放置在保持的端点处管理进入和离开呼叫的方法和装置。 在第一端点和第二端点之间的网络上建立包括出站媒体流的第一呼叫。 第一个端点检测到第一个呼叫被置于保持状态后，第一个呼叫被第二个端点置于保持状态，第二个端点在第一个端点和第三个端点之间进行第二次呼叫。 第一端点在第二呼叫中传送出站媒体流，并将来自第一呼叫的第一输入媒体流与来自第二呼叫的第二传入媒体流混合到第一端点的用户。

公开(公告)号：US07043008B1

公开(公告)日：2006-05-09

申请号：US10028383

申请日：2001-12-20

Applicant: Rohit Dewan

Inventor： Rohit Dewan

IPC: H04M3/00

CPC classification number: H04M3/42221 ,  H04M3/51 ,  H04M3/5175 ,  H04M2201/40

Abstract: A system and method for selectively monitoring, recording, storing, and handling telephone conversations through the use of speech analysis is disclosed. In particular, the present invention utilizes a speech analyzer to analyze a speech signal during a telephone conversation between two parties, and a recording and storage device to record and store the telephone conversation. Based on variations in signal characteristics related to the emotional state of the caller, the system selectively generates a trigger to keep the stored recording of the telephone conversation. The present invention also selectively determines whether to send a notification in response to said trigger.

Abstract translation: 公开了一种用于通过使用语音分析来选择性地监视，记录，存储和处理电话对话的系统和方法。 特别地，本发明利用语音分析器在双方之间的电话交谈期间分析语音信号，以及用于记录和存储电话会话的记录和存储设备。 基于与呼叫者的情绪状态相关的信号特性的变化，系统选择性地产生触发以保持电话会话的存储记录。 本发明还选择性地确定是否响应于所述触发发送通知。

公开(公告)号：US06680998B1

公开(公告)日：2004-01-20

申请号：US09989810

申请日：2001-11-19

Applicant: Robert T. Bell ,  Rohit Dewan

Inventor： Robert T. Bell ,  Rohit Dewan

IPC: H04M1104

CPC classification number: H04Q3/72 ,  H04M11/045 ,  H04M11/06 ,  H04Q2213/1337 ,  H04Q2213/13384

Abstract: A telephony communication system includes a private network with multiple telephony devices that couples to the public switched telephone network (PSTN). During emergency calls from devices in the private network (such as 911 calls), elements of the private network may provide enhanced services. In response to an appropriate request during the emergency call, the private network may supply detailed location information of the calling device to the operator within the emergency call. The private network may further supply relevant personal information for a user associated with the calling device to the emergency operator during the call. The private network may supply the location information and/or personal information to other personnel, such as an emergency access point or private emergency response personnel. Private network may further conference private emergency response personnel into emergency calls between managed telephony devices and governmental emergency response personnel.

Abstract translation: 电话通信系统包括具有耦合到公共交换电话网（PSTN）的多个电话设备的私有网络。 在私有网络设备（如911呼叫）的紧急呼叫期间，专网的元素可能会提供增强的业务。 响应紧急呼叫期间的适当请求，专用网络可以在紧急呼叫中向运营商提供主叫设备的详细位置信息。 私人网络可以在呼叫期间向紧急运营商进一步提供与呼叫设备相关联的用户的相关个人信息。 私人网络可以向诸如紧急接入点或私人紧急响应人员的其他人员提供位置信息和/或个人信息。 私人网络可以将会议私人紧急响应人员进一步接入管理电话设备和政府应急响应人员之间的紧急呼叫。

公开(公告)号：US06889375B1

公开(公告)日：2005-05-03

申请号：US09715978

申请日：2000-11-17

Applicant: Alex Yiu-Man Chan ,  David C. Lee ,  Mike K. Chow ,  Rohit Dewan

Inventor： Alex Yiu-Man Chan ,  David C. Lee ,  Mike K. Chow ,  Rohit Dewan

IPC: G06F9/44 ,  G06Q10/00

CPC classification number: G06Q10/06

Abstract: A system for application development is disclosed. The system includes programming entities, which include a workflow and a container. A contract specifies an interaction between at least two programming entities.

Abstract translation: 公开了一种应用开发系统。 该系统包括编程实体，其包括工作流和容器。 合同规定了至少两个编程实体之间的交互。

公开(公告)号：US06654447B1

公开(公告)日：2003-11-25

申请号：US09688306

申请日：2000-10-13

Applicant: Rohit Dewan

Inventor： Rohit Dewan

IPC: H04M164

CPC classification number: H04M1/642

Abstract: A system establishes a session with a voice response unit. The system receives a pause signal and pauses the session, and receives a resume signal and resumes the session. A message interrupted by the pause may be continued or replayed.

Abstract translation: 系统与语音响应单元建立会话。 系统接收暂停信号并暂停会话，并接收恢复信号并恢复会话。 暂停中断的消息可能会继续或重播。