摘要:
A method and apparatus for providing customers with telecommunications intelligence in the form of call management reports. When a call is made to a subscriber of the service provided herein, a call detail record is created using the Telephone Company's Advanced Intelligent Network (AIN). Each call that is made to the customer is processed using AIN service logic programs (SLPs). The SLP is invoked by an AIN trigger that is applied to the track telephone number(s) of the customers that subscribe to this service. For each inbound call, the SLP records several pieces of identifying information in a call detail record. Periodically, the AIN application accumulates the call detail records for all customers subscribing to the service. The information is processed to retrieve the desired data from the call detail records, and the data retrieved is used to develop call management reports for each subscriber of the service. Then the call management reports are sent to the customer using the preferred method of transmitting this information. A third party provider that may not have the infrastructure to collect call detail records may contract with a Telephone Company that is capable of collecting call detail records through its AIN to provide these detail records so that intelligence data may be provided to the customers of the third party provider. The Telephone Company then bills the first company for the collection of the call detail records. The call detail records that are collected may be sent to a data processing company for processing of the records.
摘要:
The present invention provides a method for determining the carrier that should be used for a particular AIN call. The following information is derived for each call: the originating calling party number, the terminating called party number, the originating LATA, the terminating LATA. Using these components, pre-defined tables are accessed that contain local calling plan information. These tables contain rate center and dial plan information that provides the local calling scope that is available to the originator of the call. Based on the information contained in the tables, the appropriate type of carrier for the call is selected and the call is routed using this carrier.
摘要:
Disclosed is a method and system for routing telephone calls within a household. In the disclosed home call routing system, a head of the household or other person with administrative authority within the home can control the routing of telephone calls by establishing and modifying call system parameters such as call priorities, traffic times, caller identities, routing rules, etc. through a home computer.