Method and system for real-time notification and disposition of voice services in a cable services network
    1.
    发明申请
    Method and system for real-time notification and disposition of voice services in a cable services network 有权
    在有线服务网络中实时通知和处理语音服务的方法和系统

    公开(公告)号:US20060085832A1

    公开(公告)日:2006-04-20

    申请号:US11247058

    申请日:2005-10-11

    Abstract: A method and system are provided for providing real-time notification and disposition of voice services in a cable television services system. A voice services application server enables communications between one or more telecommunications sources and subscriber set-top boxes in the cable television services system. The voice services application server, in communication with a telecommunications network, enables a subscriber to receive real-time notification of incoming telephone calls on a television connected to a set-top box and to issue disposition instructions for managing the incoming telephone calls. The disposition instructions may include answering a call, not answering a call, or forwarding a call to a voicemail system, or forwarding a call to an alternate telephone number.

    Abstract translation: 提供了一种用于在有线电视服务系统中提供语音服务的实时通知和处理的方法和系统。 语音服务应用服务器实现有线电视服务系统中的一个或多个电信来源和用户机顶盒之间的通信。 与电信网络通信的话音业务应用服务器使得用户可以在连接到机顶盒的电视上接收来话电话的实时通知,并且发出用于管理呼入电话呼叫的配置指令。 配置指令可以包括应答呼叫,不应答呼叫,或者转发呼叫到语音邮件系统,或者转接呼叫到备用电话号码。

    Preparation and utilization of customer profile data in a cable services network
    2.
    发明授权
    Preparation and utilization of customer profile data in a cable services network 有权
    在有线服务网络中准备和利用客户资料数据

    公开(公告)号:US07856646B1

    公开(公告)日:2010-12-21

    申请号:US10885292

    申请日:2004-07-02

    CPC classification number: H04N21/812 G06Q30/00 H04N21/25891 H04N21/4532

    Abstract: Methods and systems for preparing, updating and maintaining customer profile data that may be utilized in an interactive television system for providing tailored customer-specific interactive services, and product offerings and helpful information content. The customer's set-top box queries an application server for profile data corresponding to the customer. A web services system queries each of a number of data services associated with the interactive television services provider to obtain profile data for the customer. Available customer data is passed to the application server. The application server prepares a customer profile from the customer data and formats the customer profile for use by the client-side set-top box. After the customer profile is stored at the set-top box, customer-specific services and product offerings may be presented to the customer in the form of targeted advertising, and customer-specific information content may be presented to the customer.

    Abstract translation: 用于准备,更新和维护可能在交互式电视系统中使用的客户资料数据的方法和系统,用于提供定制的客户特定的交互式服务,以及产品提供和有用的信息内容。 客户的机顶盒向应用服务器查询与客户相对应的配置文件数据。 Web服务系统查询与交互式电视服务提供商相关联的多个数据服务中的每一个以获得客户的简档数据。 可用的客户数据被传递给应用服务器。 应用程序服务器从客户数据准备客户配置文件,并格式化客户端配置文件供客户端机顶盒使用。 在将客户简档存储在机顶盒之后,客户特定的服务和产品可以以有针对性的广告形式呈现给客户,并且客户特定的信息内容可以被呈现给客户。

    Generating a personalized video mosaic in a cable services network
    3.
    发明授权
    Generating a personalized video mosaic in a cable services network 有权
    在有线服务网络中生成个性化视频马赛克

    公开(公告)号:US08332889B2

    公开(公告)日:2012-12-11

    申请号:US11704700

    申请日:2007-02-09

    Applicant: Steve Calzone

    Inventor: Steve Calzone

    Abstract: Methods and systems are provided for generating a personalized video mosaic from multiple of video sources in a cable television services system. A head end receives a subscriber selection of video sources from multiple video sources broadcast in the television services system and generates a personalized video mosaic from those sources. The head end then transmits the personalized video mosaic to the subscriber for simultaneous viewing of the selected video sources on a broadcast channel in the cable television services system. The set-top box executes an application program enabling the subscriber to individually select the video sources which make up the personalized video mosaic and transmits the selections to the head end. The set-top box enables the display of the personalized video mosaic on the broadcast channel in the cable television services network.

    Abstract translation: 提供了用于在有线电视服务系统中从多个视频源生成个性化视频马赛克的方法和系统。 头端接收来自在电视服务系统中广播的多个视频源的视频源的用户选择,并从这些源生成个性化视频镶嵌。 头端然后将个性化视频马赛克发送到用户,以在有线电视服务系统中的广播频道上同时观看所选择的视频源。 机顶盒执行应用程序,使用户能够单独选择构成个性化视频镶嵌的视频源,并将选择发送到头端。 机顶盒可在有线电视服务网络的广播频道上显示个性化视频镶嵌。

    Method and system for real-time notification and disposition of voice services in a cable services network
    4.
    发明授权
    Method and system for real-time notification and disposition of voice services in a cable services network 有权
    在有线服务网络中实时通知和处理语音服务的方法和系统

    公开(公告)号:US07835506B2

    公开(公告)日:2010-11-16

    申请号:US11247058

    申请日:2005-10-11

    Abstract: A method and system are provided for providing real-time notification and disposition of voice services in a cable television services system. A voice services application server enables communications between one or more telecommunications sources and subscriber set-top boxes in the cable television services system. The voice services application server, in communication with a telecommunications network, enables a subscriber to receive real-time notification of incoming telephone calls on a television connected to a set-top box and to issue disposition instructions for managing the incoming telephone calls. The disposition instructions may include answering a call, not answering a call, or forwarding a call to a voicemail system, or forwarding a call to an alternate telephone number.

    Abstract translation: 提供了一种用于在有线电视服务系统中提供语音服务的实时通知和处理的方法和系统。 语音服务应用服务器实现有线电视服务系统中的一个或多个电信来源和用户机顶盒之间的通信。 与电信网络通信的话音业务应用服务器使得用户可以在连接到机顶盒的电视上接收来话电话的实时通知,并且发出用于管理呼入电话呼叫的配置指令。 配置指令可以包括应答呼叫,不应答呼叫,或者转发呼叫到语音邮件系统,或者转接呼叫到备用电话号码。

    Intelligent asset management in a cable services system
    5.
    发明授权
    Intelligent asset management in a cable services system 有权
    电缆服务系统中的智能资产管理

    公开(公告)号:US07831989B1

    公开(公告)日:2010-11-09

    申请号:US11035678

    申请日:2005-01-13

    Abstract: Methods and systems are provided for intelligently managing on-demand content in a cable services system. High demand video programs (e.g., movies, documentaries, mini-series, educational films, and the like) are stored at cable system hubs that service a number of individual cable customers. When a given video program is requested, the requested title is steamed from the hub servicing the requesting customer rather than streaming the requested program from the cable system head end. The video programs cached at the cable system hubs are determined based on attributes associated with individual video programs including time since initial release, association with other programs, association with hub locations, association with current events, and the like.

    Abstract translation: 提供了用于智能地管理有线服务系统中的按需内容的方法和系统。 高要求的视频节目(例如,电影,纪录片,迷你系列,教育电影等)被存储在为多个个体电缆客户服务的电缆系统集线器处。 当请求给定的视频节目时,所请求的标题从服务于请求的客户的集线器蒸出,而不是从电缆系统的头端流传送请求的节目。 在电缆系统集线器处高速缓存的视频节目是基于与各个视频节目相关联的属性确定的,这些属性包括从初始发布以来的时间,与其他节目的关联,与集线器位置的关联,与当前事件的关联等。

    Intelligent asset management in a cable services system

    公开(公告)号:US07757259B1

    公开(公告)日:2010-07-13

    申请号:US11035678

    申请日:2005-01-13

    Abstract: Methods and systems are provided for intelligently managing on-demand content in a cable services system. High demand video programs (e.g., movies, documentaries, mini-series, educational films, and the like) are stored at cable system hubs that service a number of individual cable customers. When a given video program is requested, the requested title is steamed from the hub servicing the requesting customer rather than streaming the requested program from the cable system head end. The video programs cached at the cable system hubs are determined based on attributes associated with individual video programs including time since initial release, association with other programs, association with hub locations, association with current events, and the like.

    Customer support services via a cable services network
    7.
    发明授权
    Customer support services via a cable services network 有权
    通过有线服务网络提供客户支持服务

    公开(公告)号:US07707599B1

    公开(公告)日:2010-04-27

    申请号:US11002912

    申请日:2004-12-02

    Abstract: Methods and systems provide customer support services through interactive television sessions via a cable services network. Cable services customers may pay bills or enroll in automatic bill payment via interactive television sessions. Information on pending work orders, answers to frequently asked questions and helpful service provider contact information may be obtained from a data services system through an interactive television session via a cable services network.

    Abstract translation: 方法和系统通过有线服务网络通过交互式电视会话提供客户支持服务。 有线服务客户可以通过交互式电视节目支付账单或注册自动账单支付。 关于未决工作单的信息,常见问题的答案和有用的服务提供商联系信息可以通过经由有线服务网络的交互式电视会话从数据服务系统获得。

    Provision of electronic mail services via a cable services network
    8.
    发明授权
    Provision of electronic mail services via a cable services network 有权
    通过有线服务网络提供电子邮件服务

    公开(公告)号:US07669218B1

    公开(公告)日:2010-02-23

    申请号:US10885295

    申请日:2004-07-02

    Abstract: Methods and systems are provided for accessing electronic mail services via a cable services network. A cable television services customer/user may access electronic mail services through a cable television services provider by providing access credentials via an interactive television session through a cable television set-top box. To authenticate a customer/user's access to electronic mail services, a username and a personal identification number (PIN) are submitted by the customer/user to a backend database. A password for the customer/user is located in the backend database and is utilized for accessing the electronic mail services by the customer/user. If the customer/user has never established a personal identification number, the customer/user may submit a new PIN to the backend database. Authorization to enter the new PIN into the backend database is based on submission of a valid username and password by the customer/user.

    Abstract translation: 提供了通过有线服务网络访问电子邮件服务的方法和系统。 有线电视服务客户/用户可以通过有线电视机顶盒通过交互式电视节目提供接入凭证,从而通过有线电视服务提供商访问电子邮件服务。 为了验证客户/用户对电子邮件服务的访问,用户名和个人识别码(PIN)由客户/用户提交给后端数据库。 客户/用户的密码位于后端数据库中,用于访问客户/用户的电子邮件服务。 如果客户/用户从未建立个人识别码,则客户/用户可以向后端数据库提交新的PIN。 授权在后端数据库中输入新的PIN是基于客户/用户提交有效的用户名和密码。

    Generating a personalized video mosaic in a cable services network
    10.
    发明申请
    Generating a personalized video mosaic in a cable services network 有权
    在有线服务网络中生成个性化视频马赛克

    公开(公告)号:US20070204302A1

    公开(公告)日:2007-08-30

    申请号:US11704700

    申请日:2007-02-09

    Applicant: Steve Calzone

    Inventor: Steve Calzone

    Abstract: Methods and systems are provided for generating a personalized video mosaic from multiple of video sources in a cable television services system. A head end receives a subscriber selection of video sources from multiple video sources broadcast in the television services system and generates a personalized video mosaic from those sources. The head end then transmits the personalized video mosaic to the subscriber for simultaneous viewing of the selected video sources on a broadcast channel in the cable television services system. The set-top box executes an application program enabling the subscriber to individually select the video sources which make up the personalized video mosaic and transmits the selections to the head end. The set-top box enables the display of the personalized video mosaic on the broadcast channel in the cable television services network.

    Abstract translation: 提供了用于在有线电视服务系统中从多个视频源生成个性化视频马赛克的方法和系统。 头端接收来自在电视服务系统中广播的多个视频源的视频源的用户选择,并从这些源生成个性化视频镶嵌。 头端然后将个性化视频马赛克发送到用户,以在有线电视服务系统中的广播频道上同时观看所选择的视频源。 机顶盒执行应用程序,使用户能够单独选择构成个性化视频镶嵌的视频源,并将选择发送到头端。 机顶盒可在有线电视服务网络的广播频道上显示个性化视频镶嵌。

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