Abstract:
A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller to capture an image, and transmit the image to a system. The system can be operable to determine that the image corresponds to a media program, identify metadata associated with the media program, and transmit the metadata to a set-top box operable to display program information according to the metadata. Other embodiments are disclosed.
Abstract:
Systems, methods and computer products for querying for an interactive assistant for communication over a network via the set-top box. Communications are initiated between a subscriber and an interactive assistant. A diagnostic data log is uploaded from the set-top box to the interactive assistant. Based on the communications between the subscriber an interactive assistant and the diagnostic data log, diagnostic protocols are executed within the set-top box to generate a diagnostic report. The interactive assistant provides feedback analytics via the set-top box based on the communications between the subscriber and the interactive assistant, the diagnostic data log and the diagnostic report. Firmware solutions are downloaded to the set-top box based on results from the diagnostic report.
Abstract:
An aspect of providing communications services to Internet Protocol-enabled devices includes storing, in an account of the subscriber, a globally unique identifier for each of a plurality of the devices associated with the subscriber. For each of the devices, the globally unique identifier is appended to a network address of the subscriber in the account, where each of the devices is uniquely addressable via the appended globally unique identifier and network address. An aspect also includes provisioning a subscriber-selected communications service for the account, and assigning to the account subscriber-selected permissions for defining access to features of the communications service for individuals specified in the account with respect to a corresponding device. The permissions are assigned based on a combined user identifier and corresponding globally unique identifier. An aspect further includes providing the communications service to the individuals associated with the account subject to the permissions.
Abstract:
An aspect of providing communications services to Internet Protocol-enabled devices includes storing, in an account of the subscriber, a globally unique identifier for each of a plurality of the devices associated with the subscriber. For each of the devices, the globally unique identifier is appended to a network address of the subscriber in the account, where each of the devices is uniquely addressable via the appended globally unique identifier and network address. An aspect also includes provisioning a subscriber-selected communications service for the account, and assigning to the account subscriber-selected permissions for defining access to features of the communications service for individuals specified in the account with respect to a corresponding device. The permissions are assigned based on a combined user identifier and corresponding globally unique identifier. An aspect further includes providing the communications service to the individuals associated with the account subject to the permissions.
Abstract:
Systems, methods and computer products for querying for an interactive assistant for communication over a network via the set-top box. Communications are initiated between a subscriber and an interactive assistant. A diagnostic data log is uploaded from the set-top box to the interactive assistant. Based on the communications between the subscriber an interactive assistant and the diagnostic data log, diagnostic protocols are executed within the set-top box to generate a diagnostic report. The interactive assistant provides feedback analytics via the set-top box based on the communications between the subscriber and the interactive assistant, the diagnostic data log and the diagnostic report. Firmware solutions are downloaded to the set-top box based on results from the diagnostic report.