摘要:
The invention broadly and generally provides a method of quantifying the complexity of an information technology management process, the aforesaid method comprising: (a) obtaining process-related data for the aforesaid information technology management process; wherein the aforesaid process-related data defines: at least one task, at least one role, and any number of business items which can be transferred between a plurality of roles within the aforesaid at least one role while executing the aforesaid at least one task; (b) creating a set of process component complexity metrics by applying a process complexity model to the aforesaid process-related data, the aforesaid process complexity model comprising at least one relationship of properties selected from the roles, tasks, and business items; and (c) creating a value representing the complexity of the aforesaid information technology management process from the aforesaid set of process component complexity metrics. The method disclosed is particularly useful, where the aforesaid process-related data defines at least one task comprising a decision point.
摘要:
The invention broadly and generally provides a database comprising at least one record, the aforesaid at least one record comprising: (a) solution metadata relating to an information technology solution; and (b) evaluation metadata relating to a complexity evaluation of the aforesaid information technology solution.
摘要:
The invention broadly and generally provides a method for calibrating the relationship between management-inherent complexity metrics deriving from the management structure and human perceived complexity of information technology management comprising: (a) obtaining a set of management-inherent complexity metrics; (b) obtaining a set of human-perceived complexity metrics; (c) constructing a control model identifying a set of dominant indicators selected from the aforesaid set of management-inherent complexity metrics; (d) establishing a value model mapping from the aforesaid set of dominant indicators to the aforesaid set of human-perceived complexity metrics.
摘要:
The invention broadly and generally provides a database comprising at least one record, the aforesaid at least one record comprising: (a) solution metadata relating to an information technology solution; and (b) evaluation metadata relating to a complexity evaluation of the aforesaid information technology solution.
摘要:
The invention broadly and generally provides a method for calibrating the relationship between management-inherent complexity metrics deriving from the management structure and human perceived complexity of information technology management comprising: (a) obtaining a set of management-inherent complexity metrics; (b) obtaining a set of human-perceived complexity metrics; (c) constructing a control model identifying a set of dominant indicators selected from the aforesaid set of management-inherent complexity metrics; (d) establishing a value model mapping from the aforesaid set of dominant indicators to the aforesaid set of human-perceived complexity metrics.
摘要:
Techniques are provided for generically controlling one or more resources associated with at least one computing system. In one aspect of the invention, the technique comprises evaluating one or more performance metrics associated with the one or more resources given one or more configurations of the one or more resources. The technique then causes a change in the one or more configurations of the one or more resources based on the performance metric evaluating step. The one or more performance metrics and the one or more configurations are expressed in generic formats.
摘要:
Techniques for constructing and using models in accordance with service level management are disclosed. In one aspect of the invention, a technique for constructing a model (e.g., a system model) representative of a resource for use in managing a service associated with the resource, comprises the following steps/operations. A set of resource metrics is obtained in accordance with a resource abstract model (RAM) associated with the resource. Then, a model representative of the resource is constructed based on at least a portion of the set of resource metrics obtained from the resource abstract model.
摘要:
Techniques are provided for generically controlling one or more resources associated with at least one computing system. In one aspect of the invention, the technique comprises evaluating one or more performance metrics associated with the one or more resources given one or more configurations of the one or more resources. The technique then causes a change in the one or more configurations of the one or more resources based on the performance metric evaluating step. The one or more performance metrics and the one or more configurations are expressed in generic formats.
摘要:
Techniques for constructing and using models in accordance with service level management are disclosed. In one aspect of the invention, a technique for constructing a model (e.g., a system model) representative of a resource for use in managing a service associated with the resource, comprises the following steps/operations. A set of resource metrics is obtained in accordance with a resource abstract model (RAM) associated with the resource. Then, a model representative of the resource is constructed based on at least a portion of the set of resource metrics obtained from the resource abstract model.
摘要:
A siding material for a building configured to hold one or more solar panels is disclosed including a siding shell including a first section and/or a second section, wherein each first and/or second section includes an essentially flat face disposed at an angle ranging from about 30 degrees to about 90 degrees relative to the ground or a perpendicular plane extending from a side of the building. In addition, one or more surfaces of the first section and/or the second section are perforated, and the first section and/or the second section each include a channel configured to hold an electrical cable.