COMPUTER-IMPLEMENTED SYSTEM AND METHOD FOR FLEXIBLY BENCHMARKING TRAINING PROGRAMS AND EXTRACTING INSIGHTS

    公开(公告)号:US20240281356A1

    公开(公告)日:2024-08-22

    申请号:US18427700

    申请日:2024-01-30

    Applicant: Skilljar, Inc.

    CPC classification number: G06F11/3428 G06F11/3438 G06F11/3447

    Abstract: Training programs (e.g., for training a user to use a company's products) may be flexibly benchmarked by first identifying user interactions with one or more of the training programs and converting the user interactions into user activity data objects associated with user identifiers. The user activity data may then be made anonymous by removing the user identifiers from the data before examining the data. The anonymized user activity data may then be aggregated with respect to each of the training programs. A benchmark model for evaluating the training programs may then be determined based on a flexible benchmark schema of selectable benchmark metrics for evaluating aspects of the training programs. Benchmarks may then be calculated for each of the training programs based on the aggregated user activity data and the benchmark model. The benchmarks may then be displayed and/or analyzed to generate insights or suggestions for improving the training programs.

    Intelligent grouping of events in computing system event and computing system incident management domains

    公开(公告)号:US12055998B2

    公开(公告)日:2024-08-06

    申请号:US17654456

    申请日:2022-03-11

    CPC classification number: G06F11/0787 G06F11/0709 G06F11/3447

    Abstract: A method, computer system, and a computer program for grouping a plurality of computing system fault events is provided. The present invention may include extracting a summary of computing system fault events based on at least one similarity detected. The present invention may then include generating a plurality of vectors in which each vector corresponds to a summary, clustering the plurality of vectors into a plurality of clusters based on the at least one similarity, and compressing each cluster of the plurality of clusters into at least one cluster centroid. The present invention may further include generating a group centroid for a group including the plurality of clusters based on the at least one cluster centroid. The present invention may also include presenting a correlation statement derived from a result associated with the group centroid and generating a system fault solution based on the correlation statement.

    APPARATUS AND METHOD FOR COMPUTER-IMPLEMENTED MODELING OF MULTIEVENT PROCESSES

    公开(公告)号:US20240168860A1

    公开(公告)日:2024-05-23

    申请号:US18516421

    申请日:2023-11-21

    CPC classification number: G06F11/3447

    Abstract: A method for modeling a multi-event process, comprising loading a digitized representation of a plurality of events, wherein the plurality of events comprises a first sub-set of events linked to a sub-set of historical events, generating a first visual representation of the digitized representation of the plurality of events using a display device by generating a plurality of visual indicators, each visual indicator is configured to represent at least a percentage of an event progress of the first sub-set of events, modifying at least one event attribute associated with the plurality of events, computing an event progress profile corresponding to the first sub-set of events as a function of the modified at least one event attribute, and generating a second visual representation of the digitized representation of the plurality of events using the display device.

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