公开(公告)号：US20070214000A1

公开(公告)日：2007-09-13

申请号：US11681446

申请日：2007-03-02

申请人： Abdolhamid Shahrabi ,  Poorya Pasta

发明人： Abdolhamid Shahrabi ,  Poorya Pasta

IPC分类号： G06Q10/00 ,  G06Q30/00

CPC分类号： G06Q30/02 ,  G06Q10/063 ,  G06Q30/0201 ,  G06Q30/0203 ,  G06Q30/0204 ,  G06Q30/0205 ,  G06Q30/0206 ,  G06Q30/0226 ,  G06Q30/0229 ,  G06Q30/0234 ,  G06Q30/0236 ,  G06Q30/0237 ,  G06Q30/0238 ,  G06Q30/0245 ,  G06Q30/0259 ,  G06Q30/0261 ,  G06Q30/0268 ,  G06Q30/0269 ,  G06Q30/0282

摘要： A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.

摘要翻译： 全球客户满意度系统包括销售点客户反馈终端，用于接收店内客户反馈，包括满意度评级和其他客户对参与供应商的反馈，因为客户支付购买费用。 该系统还包括售后客户反馈终端，用于在销售完成后从成员处收到关于供应商的更详细的客户反馈。 该系统还包括一个汇总和传播系统，用于将从客户接收的评级结果与参与供应商的全球客户满意度评级结合起来，并通过客户满意的合格目录传播客户满意度信息，这些目录由地理，产品或服务类型组织或搜索 由参与厂商提供的其他因素。

公开(公告)号：US07996252B2

公开(公告)日：2011-08-09

申请号：US11681446

申请日：2007-03-02

申请人： Abdolhamid Shahrabi ,  Poorya Pasta

发明人： Abdolhamid Shahrabi ,  Poorya Pasta

IPC分类号： G06F9/44

CPC分类号： G06Q30/02 ,  G06Q10/063 ,  G06Q30/0201 ,  G06Q30/0203 ,  G06Q30/0204 ,  G06Q30/0205 ,  G06Q30/0206 ,  G06Q30/0226 ,  G06Q30/0229 ,  G06Q30/0234 ,  G06Q30/0236 ,  G06Q30/0237 ,  G06Q30/0238 ,  G06Q30/0245 ,  G06Q30/0259 ,  G06Q30/0261 ,  G06Q30/0268 ,  G06Q30/0269 ,  G06Q30/0282

摘要： A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.

摘要翻译： 全球客户满意度系统包括销售点客户反馈终端，用于接收店内客户反馈，包括满意度评级和其他客户对参与供应商的反馈，因为客户支付购买费用。 该系统还包括售后客户反馈终端，用于在销售完成后从成员处收到关于供应商的更详细的客户反馈。 该系统还包括一个汇总和传播系统，用于将从客户接收的评级结果与参与供应商的全球客户满意度评级结合起来，并通过客户满意的合格目录传播客户满意度信息，这些目录由地理，产品或服务类型组织或搜索 由参与厂商提供的其他因素。

公开(公告)号：US20140344086A1

公开(公告)日：2014-11-20

申请号：US13897414

申请日：2013-05-19

申请人： Poorya Pasta

发明人： Poorya Pasta

IPC分类号： G06Q30/02 ,  G06Q20/20

CPC分类号： G06Q30/0282 ,  G06Q20/20

摘要： A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.

摘要翻译： 全球客户满意度系统包括销售点客户反馈终端，用于接收店内客户反馈，包括满意度评级和其他客户对参与供应商的反馈，因为客户支付购买费用。 该系统还包括售后客户反馈终端，用于在销售完成后从成员处收到关于供应商的更详细的客户反馈。 该系统还包括一个汇总和传播系统，用于将从客户接收的评级结果与参与供应商的全球客户满意度评级结合起来，并通过客户满意的合格目录传播客户满意度信息，这些目录由地理，产品或服务类型组织或搜索 由参与厂商提供的其他因素。

公开(公告)号：US08504410B2

公开(公告)日：2013-08-06

申请号：US13171440

申请日：2011-06-28

申请人： Poorya Pasta

发明人： Poorya Pasta

IPC分类号： G06Q10/00

CPC分类号： G06Q30/06 ,  G06Q30/02 ,  G06Q30/0282

摘要： A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.

摘要翻译： 全球客户满意度系统包括销售点客户反馈终端，用于接收店内客户反馈，包括满意度评级和其他客户对参与供应商的反馈，因为客户支付购买费用。 该系统还包括售后客户反馈终端，用于在销售完成后从成员处收到关于供应商的更详细的客户反馈。 该系统还包括一个汇总和传播系统，用于将从客户接收的评级结果与参与供应商的全球客户满意度评级结合起来，并通过客户满意的合格目录传播客户满意度信息，这些目录由地理，产品或服务类型组织或搜索 由参与厂商提供的其他因素。

公开(公告)号：US20110258137A1

公开(公告)日：2011-10-20

申请号：US13171440

申请日：2011-06-28

申请人： Poorya Pasta

发明人： Poorya Pasta

IPC分类号： G06Q30/00

CPC分类号： G06Q30/06 ,  G06Q30/02 ,  G06Q30/0282

摘要： A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.

摘要翻译： 全球客户满意度系统包括销售点客户反馈终端，用于接收店内客户反馈，包括满意度评级和其他客户对参与供应商的反馈，因为客户支付购买费用。 该系统还包括售后客户反馈终端，用于在销售完成后从成员处收到关于供应商的更详细的客户反馈。 该系统还包括一个汇总和传播系统，用于将从客户接收的评级结果与参与供应商的全球客户满意度评级结合起来，并通过客户满意的合格目录传播客户满意度信息，这些目录由地理，产品或服务类型组织或搜索 由参与厂商提供的其他因素。