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公开(公告)号：US20130097179A1
公开(公告)日：2013-04-18
申请号：US13275625
申请日：2011-10-18
申请人： Afshin Moshrefi , Azim Nasir , Dongchen Wang , Hong Xiao , Graham David Sysko , Bradford A. Jackvony
发明人： Afshin Moshrefi , Azim Nasir , Dongchen Wang , Hong Xiao , Graham David Sysko , Bradford A. Jackvony
IPC分类号： G06F17/30
CPC分类号： G06F17/30994 , G06F17/30867
摘要： A device includes an input device configured to receive a plurality of user inputs including a predetermined user input. A display device is configured to display a graphical user interface. A memory device is configured to store device information. A help application is in communication with the input device, the display device, and the memory device and is configured to detect the predetermined user input and, in response, populate the graphical user interface with a list of selectable solutions associated with the device information in accordance with a performance rank associated with each solution.
摘要翻译： 设备包括被配置为接收包括预定用户输入的多个用户输入的输入设备。 显示设备被配置为显示图形用户界面。 存储器设备被配置为存储设备信息。 帮助应用程序与输入设备，显示设备和存储设备进行通信，并且被配置为检测预定的用户输入，并且响应地将图形用户界面填充到与设备信息相关联的可选解决方案的列表中 根据与每个解决方案相关联的性能等级。
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公开(公告)号：US09195779B2
公开(公告)日：2015-11-24
申请号：US13275625
申请日：2011-10-18
申请人： Afshin Moshrefi , Azim Nasir , Dongchen Wang , Hong Xiao , Graham David Sysko , Bradford A. Jackvony
发明人： Afshin Moshrefi , Azim Nasir , Dongchen Wang , Hong Xiao , Graham David Sysko , Bradford A. Jackvony
IPC分类号： G06F17/30
CPC分类号： G06F17/30994 , G06F17/30867
摘要： A device includes an input device configured to receive a plurality of user inputs including a predetermined user input. A display device is configured to display a graphical user interface. A memory device is configured to store device information. A help application is in communication with the input device, the display device, and the memory device and is configured to detect the predetermined user input and, in response, populate the graphical user interface with a list of selectable solutions associated with the device information in accordance with a performance rank associated with each solution.
摘要翻译： 设备包括被配置为接收包括预定用户输入的多个用户输入的输入设备。 显示设备被配置为显示图形用户界面。 存储器设备被配置为存储设备信息。 帮助应用程序与输入设备，显示设备和存储设备进行通信，并且被配置为检测预定的用户输入，并且响应地将图形用户界面填充到与设备信息相关联的可选解决方案的列表中 根据与每个解决方案相关联的性能等级。
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公开(公告)号：US08849253B2
公开(公告)日：2014-09-30
申请号：US13315681
申请日：2011-12-09
申请人： Azim Nasir , Afshin Moshrefi , Nader Gharachorloo , Hong Xiao
发明人： Azim Nasir , Afshin Moshrefi , Nader Gharachorloo , Hong Xiao
摘要： A user device may receive selection of a type of a location-based proximity notification, and may receive a device parameter, a message parameter, and a location parameter for the selected notification type. The user device may detect that the user device is proximate to a location defined by the location parameter, and may provide a proximity notification message, defined by the message parameter, to a device defined by the device parameter, when the user device is proximate to the location.
摘要翻译： 用户设备可以接收对基于位置的接近通知的类型的选择，并且可以接收针对所选择的通知类型的设备参数，消息参数和位置参数。 用户设备可以检测到用户设备靠近由位置参数定义的位置，并且当用户设备接近于该设备参数时，可以将由消息参数定义的接近通知消息提供给由设备参数定义的设备 那个地点。
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公开(公告)号：US08971863B2
公开(公告)日：2015-03-03
申请号：US13355907
申请日：2012-01-23
申请人： Afshin Moshrefi , Azim Nasir , Nader Gharachorloo , Hong Xiao
发明人： Afshin Moshrefi , Azim Nasir , Nader Gharachorloo , Hong Xiao
IPC分类号： H04M3/42
CPC分类号： H04W76/10 , H04M3/5237 , H04M2242/30 , H04W64/00
摘要： A device may receive a request for a service call and location information associated with a user device, and may determine an address of a customer, associated with the user device, based on the location information. The device may determine customer information based on the address, and may filter a list of call centers, for the service call, based on the customer information and the address. The device may generate trouble ticket information for the service call, and may provide the customer information and the trouble ticket information to call centers provided in the filtered list of call centers.
摘要翻译： 设备可以接收与用户设备相关联的服务呼叫请求和位置信息，并且可以基于位置信息来确定与用户设备相关联的客户的地址。 设备可以基于地址确定客户信息，并且可以基于客户信息和地址来过滤用于服务呼叫的呼叫中心的列表。 该设备可以生成用于服务呼叫的故障单信息，并且可以向呼叫中心的过滤列表中提供的呼叫中心提供客户信息和故障单信息。
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公开(公告)号：US08600831B2
公开(公告)日：2013-12-03
申请号：US12899614
申请日：2010-10-07
申请人： Hong Xiao , Afshin Moshrefi , Rahul Khushoo , Dongchen Wang
发明人： Hong Xiao , Afshin Moshrefi , Rahul Khushoo , Dongchen Wang
IPC分类号： G06Q30/00
CPC分类号： G06Q30/08 , G06Q10/06311 , G06Q10/20 , G06Q30/0611 , G07C5/008
摘要： A system includes a database that stores an expert knowledgebase, and one or more servers configured to implement an expert system. The one or more servers receive sensor data associated with sensors from automobile maintenance systems associated with respective ones of multiple automobiles, and analyze the sensor data, using the expert system and the expert knowledgebase, to diagnose whether the multiple automobiles require maintenance and/or repair. The one or more servers send, via a network, results of the analysis of the sensor data to service stations for scheduling maintenance and/or repair of the multiple automobiles.
摘要翻译： 系统包括存储专家知识库的数据库和被配置为实现专家系统的一个或多个服务器。 一个或多个服务器接收与来自与多个汽车中的相应的汽车维护系统相关联的传感器的传感器数据，并且使用专家系统和专家知识库来分析传感器数据来诊断多个汽车是否需要维护和/或修理 。 一个或多个服务器经由网络将传感器数据的分析结果发送到服务站，以调度多个汽车的维护和/或修理。
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公开(公告)号：US08737913B2
公开(公告)日：2014-05-27
申请号：US12975638
申请日：2010-12-22
申请人： Hong Xiao , Afshin Moshrefi , Andre Turner , Dongchen Wang
发明人： Hong Xiao , Afshin Moshrefi , Andre Turner , Dongchen Wang
IPC分类号： H04B5/00
CPC分类号： H04L67/28 , E05B2047/0095 , G07C5/008 , G07C9/00563 , H04L67/12 , H04L67/125 , H04W4/80
摘要： Systems and methods for providing a wireless automobile key service are disclosed. In one embodiment, a method includes detecting whether the mobile device is connected to the automobile over a first network, launching a wireless automobile key service application on the mobile device when it is detected that the mobile device is connected to the automobile over the first network, and receiving, via the application from an operator of the automobile using the mobile device, a request to issue a command to the automobile. The method further includes determining whether the requested command is a first command or a second command. The method further includes when the requested command is a first command, sending, from the mobile device to a server over a second network, a request to issue the first command to the automobile. The method also includes when the requested command is a second command, sending, from the mobile device to the sever over the second network, a request to issue the second command to the automobile, and receiving, at the mobile device from the server over the second network, status information associated with the automobile.
摘要翻译： 公开了提供无线汽车钥匙服务的系统和方法。 在一个实施例中，一种方法包括检测移动设备是否通过第一网络连接到汽车，当检测到移动设备通过第一网络连接到汽车时，在移动设备上启动无线汽车密钥服务应用 并且经由来自使用移动设备的汽车的操作者的应用程序接收向汽车发出命令的请求。 该方法还包括确定所请求的命令是第一命令还是第二命令。 该方法还包括当所请求的命令是第一命令时，通过第二网络从移动设备向服务器发送向汽车发出第一命令的请求。 该方法还包括当所请求的命令是第二命令时，通过第二网络从移动设备向服务器发送向汽车发出第二命令的请求，并且在移动设备处从服务器接收通过 第二网络，与汽车相关的状态信息。
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公开(公告)号：US20120299749A1
公开(公告)日：2012-11-29
申请号：US13115189
申请日：2011-05-25
申请人： Hong Xiao , Dongchen Wang , Rahul Khushoo , Andre Turner , Afshin Moshrefi
发明人： Hong Xiao , Dongchen Wang , Rahul Khushoo , Andre Turner , Afshin Moshrefi
IPC分类号： G08G1/14
摘要： A parking lot management system determines a current parking space inventory for one or more parking lots using a parking database. The parking lot management system receives, via a network, a location associated with a parking customer, and identifies a parking lot of the one or more parking lots currently having available parking spaces based on the customer's location. The parking lot management system sends, via the network, at least one of a current occupancy, parking rates, or a location of the identified parking lot to the parking customer. The parking lot management system further receives a parking space reservation inquiry from the parking customer, and identifies a parking space from the identified parking lot based on the parking customer's location.
摘要翻译： 停车场管理系统使用停车数据库确定一个或多个停车场的当前停车位盘点。 停车场管理系统通过网络接收与停车顾客相关联的位置，并且基于客户的位置识别当前具有可用停车位的一个或多个停车场的停车场。 停车场管理系统通过网络将所识别的停车场的当前占用率，停车费率或位置中的至少一个发送给停车客户。 停车场管理系统还从停车顾客进一步收到停车位预约询问，并基于停车顾客的位置从识别的停车场识别出停车位。
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公开(公告)号：US20120162423A1
公开(公告)日：2012-06-28
申请号：US12975658
申请日：2010-12-22
申请人： Hong XIAO , Afshin Moshrefi , Andre Turner , Dongchen Wang
发明人： Hong XIAO , Afshin Moshrefi , Andre Turner , Dongchen Wang
IPC分类号： H04N7/18
摘要： Systems and methods for providing an automobile security monitoring service are disclosed. In one embodiment, a method for monitoring the security of a plurality of automobiles includes monitoring, over a network, the security of the plurality of automobiles, receiving, from one of the plurality of automobiles over the network, a message indicating a potential security threat to the automobile, and sending, over a network to a terminal device associated with an owner of the automobile, an alert indicating the potential security threat to the automobile. The method further includes receiving, over the network from the terminal device and responsive to the alert, a request of the owner to stream video from a security camera onboard the automobile, issuing, to the automobile over the network and based on the request, a command to the automobile to stream video from the security camera onboard the automobile. The method further includes receiving, from the automobile over the network, video from the security camera onboard the automobile, and streaming received video over the network to the terminal device.
摘要翻译： 公开了用于提供汽车安全监控服务的系统和方法。 在一个实施例中，用于监视多个汽车的安全性的方法包括通过网络监视多个汽车的安全性，从多个汽车中的一个汽车通过网络接收指示潜在的安全威胁的消息 并且通过网络发送到与汽车所有者相关联的终端设备，指示对汽车的潜在安全威胁的警报。 所述方法还包括：通过网络从终端设备接收并响应于该警报，请求所有者从汽车上的安全摄像机流式传输视频，并通过网络发布到汽车，并根据该请求， 命令汽车从汽车上的安全摄像头流式传输视频。 该方法还包括从汽车通过网络接收来自汽车上的安全摄像机的视频，以及通过网络将接收的视频流式传输到终端设备。
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公开(公告)号：US08970699B2
公开(公告)日：2015-03-03
申请号：US12975658
申请日：2010-12-22
申请人： Hong Xiao , Afshin Moshrefi , Andre Turner , Dongchen Wang
发明人： Hong Xiao , Afshin Moshrefi , Andre Turner , Dongchen Wang
摘要： In one embodiment, a method for monitoring the security of a plurality of automobiles includes receiving a message indicating a potential security threat to an automobile, and sending, over a network to a terminal device associated with an owner of the automobile, an alert indicating the potential security threat to the automobile. The method may further include one or more of: streaming video from a security camera onboard the automobile, streaming video from a public security camera near the automobile, or sending a report to a law enforcement entity.
摘要翻译： 在一个实施例中，一种用于监视多个汽车的安全性的方法包括接收指示对汽车的潜在安全威胁的消息，并且通过网络向与汽车所有者相关联的终端设备发送指示 对汽车的潜在安全威胁。 该方法还可以包括以下中的一个或多个：来自汽车上的安全摄像机的流视频，来自汽车附近的公共安全摄像机的流视频，或向执法实体发送报告。
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公开(公告)号：US20120164989A1
公开(公告)日：2012-06-28
申请号：US12975638
申请日：2010-12-22
申请人： Hong Xiao , Afshin Moshrefi , Andre Turner , Dongchen Wang
发明人： Hong Xiao , Afshin Moshrefi , Andre Turner , Dongchen Wang
CPC分类号： H04L67/28 , E05B2047/0095 , G07C5/008 , G07C9/00563 , H04L67/12 , H04L67/125 , H04W4/80
摘要： Systems and methods for providing a wireless automobile key service are disclosed. In one embodiment, a method includes detecting whether the mobile device is connected to the automobile over a first network, launching a wireless automobile key service application on the mobile device when it is detected that the mobile device is connected to the automobile over the first network, and receiving, via the application from an operator of the automobile using the mobile device, a request to issue a command to the automobile. The method further includes determining whether the requested command is a first command or a second command. The method further includes when the requested command is a first command, sending, from the mobile device to a server over a second network, a request to issue the first command to the automobile. The method also includes when the requested command is a second command, sending, from the mobile device to the sever over the second network, a request to issue the second command to the automobile, and receiving, at the mobile device from the server over the second network, status information associated with the automobile.
摘要翻译： 公开了提供无线汽车钥匙服务的系统和方法。 在一个实施例中，一种方法包括检测移动设备是否通过第一网络连接到汽车，当检测到移动设备通过第一网络连接到汽车时，在移动设备上启动无线汽车密钥服务应用 并且经由来自使用移动设备的汽车的操作者的应用程序接收向汽车发出命令的请求。 该方法还包括确定所请求的命令是第一命令还是第二命令。 该方法还包括当所请求的命令是第一命令时，通过第二网络从移动设备向服务器发送向汽车发出第一命令的请求。 该方法还包括当所请求的命令是第二命令时，通过第二网络从移动设备向服务器发送向汽车发出第二命令的请求，并且在移动设备处从服务器接收通过 第二网络，与汽车相关的状态信息。
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