Location-based call center filtering
    1.
    发明授权
    Location-based call center filtering 有权
    基于位置的呼叫中心过滤

    公开(公告)号:US08971863B2

    公开(公告)日:2015-03-03

    申请号:US13355907

    申请日:2012-01-23

    IPC分类号: H04M3/42

    摘要: A device may receive a request for a service call and location information associated with a user device, and may determine an address of a customer, associated with the user device, based on the location information. The device may determine customer information based on the address, and may filter a list of call centers, for the service call, based on the customer information and the address. The device may generate trouble ticket information for the service call, and may provide the customer information and the trouble ticket information to call centers provided in the filtered list of call centers.

    摘要翻译: 设备可以接收与用户设备相关联的服务呼叫请求和位置信息,并且可以基于位置信息来确定与用户设备相关联的客户的地址。 设备可以基于地址确定客户信息,并且可以基于客户信息和地址来过滤用于服务呼叫的呼叫中心的列表。 该设备可以生成用于服务呼叫的故障单信息,并且可以向呼叫中心的过滤列表中提供的呼叫中心提供客户信息和故障单信息。

    Location-based proximity notification
    2.
    发明授权
    Location-based proximity notification 有权
    基于位置的接近通知

    公开(公告)号:US08849253B2

    公开(公告)日:2014-09-30

    申请号:US13315681

    申请日:2011-12-09

    IPC分类号: H04M1/725 H04M11/04 H04W24/00

    CPC分类号: H04W4/50 H04W4/021 H04W4/12

    摘要: A user device may receive selection of a type of a location-based proximity notification, and may receive a device parameter, a message parameter, and a location parameter for the selected notification type. The user device may detect that the user device is proximate to a location defined by the location parameter, and may provide a proximity notification message, defined by the message parameter, to a device defined by the device parameter, when the user device is proximate to the location.

    摘要翻译: 用户设备可以接收对基于位置的接近通知的类型的选择,并且可以接收针对所选择的通知类型的设备参数,消息参数和位置参数。 用户设备可以检测到用户设备靠近由位置参数定义的位置,并且当用户设备接近于该设备参数时,可以将由消息参数定义的接近通知消息提供给由设备参数定义的设备 那个地点。

    Media content recommendations based on social network relationship
    3.
    发明授权
    Media content recommendations based on social network relationship 有权
    基于社交网络关系的媒体内容推荐

    公开(公告)号:US09489698B2

    公开(公告)日:2016-11-08

    申请号:US13248147

    申请日:2011-09-29

    摘要: A system includes a plurality of media content processing devices, a content server, and a recommendation server. Each media content processing device is configured to receive media content from a content provider. The content server is configured to provide the media content to each of the media content processing devices. The recommendation server is configured to collect viewing data from each of the media content processing device. The recommendation server is further configured to provide each media content processing device with a viewing recommendation based at least in part on the viewing data collected from one or more of the other media content processing devices and a social network relationship between at least two of the media content processing devices.

    摘要翻译: 系统包括多个媒体内容处理设备,内容服务器和推荐服务器。 每个媒体内容处理设备被配置为从内容提供商接收媒体内容。 内容服务器被配置为向每个媒体内容处理设备提供媒体内容。 推荐服务器被配置为从每个媒体内容处理设备收集观看数据。 推荐服务器还被配置为至少部分地基于从一个或多个其他媒体内容处理设备收集的观看数据和至少两个媒体之间的社交网络关系向每个媒体内容处理设备提供观看推荐 内容处理设备。

    Automated attendance tracking and event notification
    4.
    发明授权
    Automated attendance tracking and event notification 有权
    自动出勤跟踪和事件通知

    公开(公告)号:US08928483B2

    公开(公告)日:2015-01-06

    申请号:US12975567

    申请日:2010-12-22

    IPC分类号: G08B23/00 G07C1/10

    CPC分类号: G07C1/10

    摘要: A system is configured to receive information associated with a location of a user device; retrieve information associated with a location at which a user, of the user device, is to be during a period of time; determine whether to assign, to the user device, a late status or an absent status based on the location of the user device, the assigned location, and the period of time; assign a late status when the location of the user device does not match the assigned location when the period of time begins; send, to another user device, a notification that the user device is late to the assigned location based on the assigning of the late status; assign an absent status when the location of the user device does not match the assigned location during the period of time; and send to the other user device, another notification that the user device was absent from the assigned location based on the assigning of the absent status.

    摘要翻译: 系统被配置为接收与用户设备的位置相关联的信息; 检索与用户设备的用户在一段时间内所处的位置相关联的信息; 基于用户设备的位置,分配的位置和时间段来确定是否向用户设备分配后期状态或缺席状态; 当该时间段开始时,当用户设备的位置与分配的位置不匹配时,分配延迟状态; 基于所述晚期状态的分配,向另一用户设备发送用户设备迟到所分配的位置的通知; 当用户设备的位置在一段时间内不匹配分配的位置时,分配缺席状态; 并且基于所述缺席状态的分配,向所述另一用户设备发送所述用户设备不在所述分配位置的另一通知。

    WIRELESS CONNECTION METHOD AND DEVICE
    5.
    发明申请
    WIRELESS CONNECTION METHOD AND DEVICE 有权
    无线连接方法和设备

    公开(公告)号:US20130152168A1

    公开(公告)日:2013-06-13

    申请号:US13315921

    申请日:2011-12-09

    IPC分类号: G06F7/04

    摘要: A method, a device, and an access point are provided for obtaining network access. A method, comprising: receiving, by an access point device and from wireless device, a request for authorization to access a network through the access point; determining, by the access point, a distance between the access point and the wireless device; determining, by the access point, that the distance is less than a first threshold distance; using, by the access point, a first process to grant access to the network through the access point when the distance is less than the first threshold distance; and using, by the access point, a second process to grant access to the network through the access point when the distance is not less than the first threshold distance, where the first process is a different and less complex for granting access to the network than the second process.

    摘要翻译: 提供方法,设备和接入点以获得网络接入。 一种方法,包括:由接入点设备和从无线设备接收通过接入点接入网络的授权请求; 由所述接入点确定所述接入点与所述无线设备之间的距离; 由所述接入点确定所述距离小于第一阈值距离; 由所述接入点使用第一过程,当所述距离小于所述第一阈值距离时,通过所述接入点授予对所述网络的接入; 以及当所述距离不小于所述第一阈值距离时,由所述接入点使用第二过程来允许通过所述接入点对所述网络的接入,其中所述第一过程对于授予所述网络的访问而言是不同的且不太复杂, 第二个过程。

    Wireless connection method and device
    6.
    发明授权
    Wireless connection method and device 有权
    无线连接方式和设备

    公开(公告)号:US08732801B2

    公开(公告)日:2014-05-20

    申请号:US13315921

    申请日:2011-12-09

    IPC分类号: G06F7/04

    摘要: A method, a device, and an access point are provided for obtaining network access. A method, comprising: receiving, by an access point device and from wireless device, a request for authorization to access a network through the access point; determining, by the access point, a distance between the access point and the wireless device; determining, by the access point, that the distance is less than a first threshold distance; using, by the access point, a first process to grant access to the network through the access point when the distance is less than the first threshold distance; and using, by the access point, a second process to grant access to the network through the access point when the distance is not less than the first threshold distance, where the first process is a different and less complex for granting access to the network than the second process.

    摘要翻译: 提供方法,设备和接入点以获得网络接入。 一种方法,包括:由接入点设备和从无线设备接收通过接入点接入网络的授权请求; 由所述接入点确定所述接入点与所述无线设备之间的距离; 由所述接入点确定所述距离小于第一阈值距离; 由所述接入点使用第一过程,当所述距离小于所述第一阈值距离时,通过所述接入点授予对所述网络的接入; 以及当所述距离不小于所述第一阈值距离时,由所述接入点使用第二过程来允许通过所述接入点对所述网络的接入,其中所述第一过程对于授予所述网络的访问而言是不同的且不太复杂, 第二个过程。

    MEDIA CONTENT RECOMMENDATIONS BASED ON SOCIAL NETWORK RELATIONSHIP
    7.
    发明申请
    MEDIA CONTENT RECOMMENDATIONS BASED ON SOCIAL NETWORK RELATIONSHIP 有权
    基于社会网络关系的媒体内容建议

    公开(公告)号:US20130086159A1

    公开(公告)日:2013-04-04

    申请号:US13248147

    申请日:2011-09-29

    IPC分类号: G06F15/16

    摘要: A system includes a plurality of media content processing devices, a content server, and a recommendation server. Each media content processing device is configured to receive media content from a content provider. The content server is configured to provide the media content to each of the media content processing devices. The recommendation server is configured to collect viewing data from each of the media content processing device. The recommendation server is further configured to provide each media content processing device with a viewing recommendation based at least in part on the viewing data collected from one or more of the other media content processing devices and a social network relationship between at least two of the media content processing devices.

    摘要翻译: 系统包括多个媒体内容处理设备,内容服务器和推荐服务器。 每个媒体内容处理设备被配置为从内容提供商接收媒体内容。 内容服务器被配置为向每个媒体内容处理设备提供媒体内容。 推荐服务器被配置为从每个媒体内容处理设备收集观看数据。 推荐服务器还被配置为至少部分地基于从一个或多个其他媒体内容处理设备收集的观看数据和至少两个媒体之间的社交网络关系向每个媒体内容处理设备提供观看推荐 内容处理设备。

    AUTOMATED ATTENDANCE TRACKING AND EVENT NOTIFICATION
    8.
    发明申请
    AUTOMATED ATTENDANCE TRACKING AND EVENT NOTIFICATION 有权
    自动出席追踪和活动通知

    公开(公告)号:US20120161971A1

    公开(公告)日:2012-06-28

    申请号:US12975567

    申请日:2010-12-22

    IPC分类号: G08B23/00

    CPC分类号: G07C1/10

    摘要: A system is configured to receive information associated with a location of a user device; retrieve information associated with a location at which a user, of the user device, is to be during a period of time; determine whether to assign, to the user device, a late status or an absent status based on the location of the user device, the assigned location, and the period of time; assign a late status when the location of the user device does not match the assigned location when the period of time begins; send, to another user device, a notification that the user device is late to the assigned location based on the assigning of the late status; assign an absent status when the location of the user device does not match the assigned location during the period of time; and send to the other user device, another notification that the user device was absent from the assigned location based on the assigning of the absent status.

    摘要翻译: 系统被配置为接收与用户设备的位置相关联的信息; 检索与用户设备的用户在一段时间内所处的位置相关联的信息; 基于用户设备的位置,分配的位置和时间段来确定是否向用户设备分配后期状态或缺席状态; 当该时间段开始时,当用户设备的位置与分配的位置不匹配时,分配延迟状态; 基于所述晚期状态的分配,向另一用户设备发送用户设备迟到所分配的位置的通知; 当用户设备的位置在一段时间内不匹配分配的位置时,分配缺席状态; 并且基于所述缺席状态的分配,向所述另一个用户设备发送所述用户设备不在所述分配位置的另一通知。

    MULTI-FEED EVENT VIEWING
    9.
    发明申请
    MULTI-FEED EVENT VIEWING 有权
    多场比赛活动

    公开(公告)号:US20120113264A1

    公开(公告)日:2012-05-10

    申请号:US12943112

    申请日:2010-11-10

    IPC分类号: H04N7/18

    摘要: A method may include receiving a number of video feeds from video capture devices located at an event venue. The number of video feeds may be dynamically analyzed to determine feed information associated with the number of video feeds. A request to view a multi-feed event may be received from a user device. At least some of the number of video feeds may be provided to the user device in response to the request. Feed information corresponding to the at least some of the number of video feeds may be provided based on the dynamically analyzing.

    摘要翻译: 方法可以包括从位于事件场所的视频捕获设备接收多个视频馈送。 可以动态分析视频馈送的数量,以确定与视频馈送数量相关联的馈送信息。 可以从用户设备接收到查看多馈送事件的请求。 至少一些数量的视频馈送可以响应于该请求被提供给用户设备。 可以基于动态分析来提供与视频馈送的至少一些数量相对应的馈送信息。

    Proactive user interface
    10.
    发明授权
    Proactive user interface 有权
    主动用户界面

    公开(公告)号:US09003327B2

    公开(公告)日:2015-04-07

    申请号:US13247405

    申请日:2011-09-28

    IPC分类号: G06F13/00 G06F15/00 G06F3/048

    摘要: A system may include a computing device configured to provide a proactive user interface, the proactive user interface configured to selectively propose suggested actions when a user of the computing device is determined to be in a passive mode. The computing device may include a proactive user interface module configured to: wait for at least one event, determine whether trigger criteria are met based on the at least one event, and when the trigger criteria are met, propose a suggested action to the user based on the at least one event.

    摘要翻译: 系统可以包括被配置为提供主动用户界面的计算设备,所述主动用户界面被配置为当所述计算设备的用户被确定为被动模式时选择性地提出建议的动作。 计算设备可以包括主动用户界面模块,其被配置为:等待至少一个事件,基于所述至少一个事件来确定是否满足触发条件,以及何时满足触发条件,向用户提出建议的动作 在至少一个事件。