CUSTOMER CONTACT MANAGEMENT IN ASSOCIATION WITH PROVISIONING PRODUCTS THROUGH A PROVIDER NETWORK OF AN ENTERPRISE

    公开(公告)号:US20230206161A1

    公开(公告)日:2023-06-29

    申请号:US18078872

    申请日:2022-12-09

    CPC classification number: G06Q10/067 G06Q10/0637

    Abstract: Systems, methods, and computer-readable media for managing customer contact based on context. Specifically, a provider in a provider network associated with provisioning a specific product to a specific user can be identified. Context information related to the provider provisioning one or more products in relation to one or more workflows for provisioning the one or more products through the provider network can be accessed. A model can be applied based on the context information to identify circumstances associated with a likelihood that the provider will contact an enterprise of the provider network with respect to provisioning of the specific product to the specific user. As follows, performance of one or more remedial actions through the enterprise to address the provider contacting the enterprise can be facilitated based on the circumstances associated with the likelihood that the provider will contact the enterprise of the provider network.

    OUTLIER DETECTION FOR CLEAR ALIGNER TREATMENT

    公开(公告)号:US20230210634A1

    公开(公告)日:2023-07-06

    申请号:US18145792

    申请日:2022-12-22

    CPC classification number: A61C7/002 A61C13/34 A61C2007/004

    Abstract: Systems, methods, and computer-readable media for identifying and facilitating review of outlier treatment plans. A method includes receiving an initial three-dimensional (3D) model of an initial arrangement of a patient’s teeth and generating a first final 3D model of a first final arrangement of the patient’s teeth based on the initial 3D model of the initial arrangement of the patient’s teeth. The method further includes comparing the first final arrangement of the patient’s teeth with a set of a plurality of final arrangements of teeth from previous treatment plans of past patients and determining whether the first final arrangement of the patient’s teeth satisfies one or more outlier criteria based on the comparing. Responsive to determining that the first final arrangement of the patient’s teeth satisfies the one or more outlier criteria, an orthodontic treatment plan comprising the first final 3D model of the first final arrangement of the patient’s teeth is classified as a clinical risk.

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