Establishing data channels between user devices and remote systems

    公开(公告)号:US12069766B1

    公开(公告)日:2024-08-20

    申请号:US18114572

    申请日:2023-02-27

    Abstract: Techniques for establishing communication channels between user devices experiencing network connectivity issues and remote communication systems are described herein. The techniques include the use of a secondary device to act as a proxy, or a “middle man,” to facilitate the communications with the user device. A user device may detect lack of network connectivity, and begin broadcasting advertisement messages that indicate the lack of connectivity. A secondary device may detect the advertisement message, and send a discovery message to a connectivity system indicating that it detected the advertisement message. The connectivity system can provide this information to a remote communication system, and the remote communication system can establish a connection with the secondary device and instruct the secondary device to establish a connection with the user device. The remote communication system then has a communication channel with the user device, using the secondary device, to troubleshoot the user device.

    Establishing data channels between user devices and remote systems

    公开(公告)号:US11595804B1

    公开(公告)日:2023-02-28

    申请号:US16884992

    申请日:2020-05-27

    Abstract: Techniques for establishing communication channels between user devices experiencing network connectivity issues and remote communication systems are described herein. The techniques include the use of a secondary device to act as a proxy, or a “middle man,” to facilitate the communications with the user device. A user device may detect lack of network connectivity, and begin broadcasting advertisement messages that indicate the lack of connectivity. A secondary device may detect the advertisement message, and send a discovery message to a connectivity system indicating that it detected the advertisement message. The connectivity system can provide this information to a remote communication system, and the remote communication system can establish a connection with the secondary device and instruct the secondary device to establish a connection with the user device. The remote communication system then has a communication channel with the user device, using the secondary device, to troubleshoot the user device.

    Adaptive wireless repeater for network extension

    公开(公告)号:US09819901B1

    公开(公告)日:2017-11-14

    申请号:US14705038

    申请日:2015-05-06

    Inventor: Yi Zhu Zhen Xie Jin Guo

    CPC classification number: H04W28/0289 H04W52/46

    Abstract: Devices, systems and methods are disclosed for enabling a device to act as a wireless extender and adaptively control a transmission power for capability messages. For example, when the device has the capability to relay traffic without affecting a local processing of the device, the device may transmit capability messages at a normal transmission power and may relay traffic between a network device and clients. However, when the device no longer has the capability to relay traffic without affecting the local processing, the device may transmit capability messages at a reduced transmission power. As clients use the capability messages to determine a signal strength of an access point, the reduced transmission power results in the device appearing to have a lower signal strength and thus decreases a desirability of the device as an access point.

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