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    IP TOLERANCE AND SIGNALING INTERWORKING
    1.
    发明申请
    IP TOLERANCE AND SIGNALING INTERWORKING 有权

    公开(公告)号：US20210152612A1

    公开(公告)日：2021-05-20

    申请号：US17161142

    申请日：2021-01-28

    Applicant: Avaya Inc.

    Inventor： Tibor Lukac ,  Harsh V. Mendiratta

    IPC: H04L29/06 ,  H04L29/12 ,  H04L29/08

    Abstract: In an attempt to establish a communication session between a first communication entity and a second communication entity, a first message is received. For example, the first message may be a SIP INVITE message. A determination is made, based on a registration message from the first communication entity and/or the second communication entity, that at least one of the first communication entity or the second communication entity is Internet Protocol (IP) version intolerant. In response to determining that the at least one of the first communication entity or the second communication entity is IP version intolerant, one or more IP addresses are adapted in messages (e.g., the SIP INVITE message) for establishing the communication session. The adaption changes/removes the one or more IP addresses to a different IP version to ensure proper IP compatibility.

    IP tolerance and signaling interworking
    2.
    发明授权
    IP tolerance and signaling interworking 有权

    公开(公告)号：US10931720B2

    公开(公告)日：2021-02-23

    申请号：US15617605

    申请日：2017-06-08

    Applicant: Avaya Inc.

    Inventor： Tibor Lukac ,  Harsh V. Mendiratta

    IPC: H04L29/06 ,  H04L29/12 ,  H04L29/08

    Abstract: In an attempt to establish a communication session between a first communication entity and a second communication entity, a first message is received. For example, the first message may be a SIP INVITE message. A determination is made, based on a registration message from the first communication entity and/or the second communication entity, that at least one of the first communication entity or the second communication entity is Internet Protocol (IP) version intolerant. In response to determining that the at least one of the first communication entity or the second communication entity is IP version intolerant, one or more IP addresses are adapted in messages (e.g., the SIP INVITE message) for establishing the communication session. The adaption changes/removes the one or more IP addresses to a different IP version to ensure proper IP compatibility.

    COMMUNICATION ENDPOINT CALL LOG NOTIFICATION
    3.
    发明申请
    COMMUNICATION ENDPOINT CALL LOG NOTIFICATION 有权
    通信端点呼叫日志通知

    公开(公告)号：US20160269521A1

    公开(公告)日：2016-09-15

    申请号：US14727565

    申请日：2015-06-01

    Applicant: Avaya Inc.

    Inventor： Harsh V. Mendiratta ,  Tibor Lukac ,  Puneet Kumar ,  Srinivasan Narayanan

    IPC: H04M1/57 ,  H04M3/42

    CPC classification number: H04L41/18 ,  H04L63/083 ,  H04L63/10 ,  H04M3/42042 ,  H04M3/42212 ,  H04M3/42263 ,  H04M3/54 ,  H04M2250/60

    Abstract: A communication processor receives a call request to establish a communication session from a first communication endpoint to a second communication endpoint. The communication processor changes the intent of the call request. For example, the call request can be changed by automatically forwarding the call request, automatically forking the call request, automatically rejecting the call request based on the second communication endpoint being busy, and/or changing a first type of medium of the communication session to a second type of medium of the communication session. A call log manager conveys status information regarding the changed intent of the call to a call log of the second communication endpoint based on changing the intent of the call request.

    Abstract translation: 通信处理器接收呼叫请求以建立从第一通信端点到第二通信端点的通信会话。 通信处理器改变呼叫请求的意图。 例如，可以通过自动转发呼叫请求，自动转发呼叫请求，基于第二通信端点正忙于自动拒绝呼叫请求和/或将通信会话的第一类型的媒体改变为 通信会话的第二种介质。 呼叫记录管理器基于改变呼叫请求的意图来传送关于呼叫对第二通信端点的呼叫日志的改变的意图的状态信息。

    Alternative network address type (ANAT) encoding and media interworking
    5.
    发明授权
    Alternative network address type (ANAT) encoding and media interworking 有权

    公开(公告)号：US10904299B2

    公开(公告)日：2021-01-26

    申请号：US15617650

    申请日：2017-06-08

    Applicant: Avaya Inc.

    Inventor： Tibor Lukac ,  Harsh V. Mendiratta

    IPC: H04L29/06

    Abstract: To deal with ANAT/IP version incompatibility, a communication endpoint registers with a communication system using a SIP REGISTER message. For example, the communication endpoint registers when it boots up. The SIP REGISTER message indicates that the communication endpoint: does not support the Alternative Network Address Type (ANAT) protocol or is one of IPV4 intolerant or IPV6 intolerant. When a SIP INVITE message is received with a Session Description Protocol (SDP) offer that comprises the ANAT protocol or an IP address that is opposite of the IP version intolerance of the communication endpoint, a 4XX SIP response message is sent to the sender of the SIP INVITE to indicate the incompatibility. In response, to receiving the 4XX SIP response message, the SIP INVITE is modified to be compatible with the capabilities of the communication endpoint.

    ALTERNATIVE NETWORK ADDRESS TYPE (ANAT) ENCODING AND MEDIA INTERWORKING
    6.
    发明申请
    ALTERNATIVE NETWORK ADDRESS TYPE (ANAT) ENCODING AND MEDIA INTERWORKING 审中-公开

    公开(公告)号：US20180359291A1

    公开(公告)日：2018-12-13

    申请号：US15617650

    申请日：2017-06-08

    Applicant: Avaya Inc.

    Inventor： Tibor Lukac ,  Harsh V. Mendiratta

    IPC: H04L29/06

    CPC classification number: H04L65/1073 ,  H04L65/1006 ,  H04L65/1069

    Abstract: To deal with ANAT/IP version incompatibility, a communication endpoint registers with a communication system using a SIP REGISTER message. For example, the communication endpoint registers when it boots up. The SIP REGISTER message indicates that the communication endpoint: does not support the Alternative Network Address Type (ANAT) protocol or is one of IPV4 intolerant or IPV6 intolerant. When a SIP INVITE message is received with a Session Description Protocol (SDP) offer that comprises the ANAT protocol or an IP address that is opposite of the IP version intolerance of the communication endpoint, a 4XX SIP response message is sent to the sender of the SIP INVITE to indicate the incompatibility. In response, to receiving the 4XX SIP response message, the SIP INVITE is modified to be compatible with the capabilities of the communication endpoint.

    SYSTEM AND METHOD FOR FLEXIBLE ROUTING
    8.
    发明申请
    SYSTEM AND METHOD FOR FLEXIBLE ROUTING 审中-公开

    公开(公告)号：US20200028968A1

    公开(公告)日：2020-01-23

    申请号：US16230516

    申请日：2018-12-21

    Applicant: Avaya Inc.

    Inventor： Harsh V. Mendiratta ,  Tibor Lukac

    IPC: H04M3/523 ,  H04M3/51 ,  H04M3/493 ,  H04L29/06

    Abstract: A request to establish a communication session with a second communication device is received. The request to establish the communication session comprises one or more routing attributes for routing the communication session. The one or more routing attributes for routing the communication session are looked up in a dynamic routing framework. The communication session is routed to a third communication device or destination instead of the second communication device based on the one or more routing attributes and one or more rules defined in the dynamic routing framework. For example, the communication session is routed to a specific contact center queue based on the routing attribute instead of initially being routed to an Interactive Voice Response (IVR) system.

    CALL PRESERVATION FOR MULTIPLE LEGS OF A CALL WHEN A PRIMARY SESSION MANAGER FAILS
    9.
    发明申请
    CALL PRESERVATION FOR MULTIPLE LEGS OF A CALL WHEN A PRIMARY SESSION MANAGER FAILS 审中-公开

    公开(公告)号：US20170289200A1

    公开(公告)日：2017-10-05

    申请号：US15087769

    申请日：2016-03-31

    Applicant: Avaya Inc.

    Inventor： Harsh V. Mendiratta ,  Tibor Lukac ,  Stephen Andrew Baker

    IPC: H04L29/06

    CPC classification number: H04L65/1006 ,  H04L65/1069 ,  H04L65/1083 ,  H04L69/40

    Abstract: In response to a failure of a SIP dialog between a first communication endpoint and a first communication application (i.e., when a session manager fails), a first Session Initiation Protocol (SIP) INVITE with replaces header message received from the first communication endpoint. The first SIP INVITE with replaces header message comprises a Session Description Protocol (SDP) offer and a first request Universal Resource Identifier (URI) that identifies the first communication application. In response to receiving the first SIP INVITE with replaces header message, a second SIP INVITE with replaces header message is sent to a second communication application. The second SIP INVITE with replaces header message is used to reestablish all the SIP failed dialogs in order to reestablish the original communication session and reestablish the original media stream.

    SYSTEM AND METHOD FOR ESTABLISHING A SIP SHARED CONTROL CHANNEL IN MULTIPLE DEVICE ENVIRONMENTS
    10.
    发明申请
    SYSTEM AND METHOD FOR ESTABLISHING A SIP SHARED CONTROL CHANNEL IN MULTIPLE DEVICE ENVIRONMENTS 审中-公开
    用于在多个设备环境中建立SIP共享控制信道的系统和方法

    公开(公告)号：US20150201024A1

    公开(公告)日：2015-07-16

    申请号：US14154412

    申请日：2014-01-14

    Applicant: AVAYA, INC.

    Inventor： Mehmet Balasaygun ,  Sandy Abramson ,  Tibor Lukac

    IPC: H04L29/08

    CPC classification number: H04L65/1069 ,  H04L65/1006

    Abstract: Disclosed is a system and method for creation of a SIP session between a controlling endpoint and a controlled endpoint. The SIP shared control mechanism sets up a first party control channel between a softclient acting as a CTI application and a controlled endpoint. The use of labels associated with multiple controlled endpoints associated with a user are utilized.

    Abstract translation: 公开了一种用于在控制端点和受控端点之间创建SIP会话的系统和方法。 SIP共享控制机制在充当CTI应用的软客户端和受控端点之间建立第一方控制信道。 使用与用户相关联的多个受控端点相关联的标签。

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