公开(公告)号：US20240202689A1

公开(公告)日：2024-06-20

申请号：US18592617

申请日：2024-03-01

Applicant: Bank of America Corporation

Inventor： Arjun Thimmareddy ,  Bryan T. King ,  Alexander S. Lee ,  Vaishnavi Varma ,  Tony Aidoo ,  Paula M. Booze ,  Ramesh B. Chandanala ,  William R. Conrad ,  Juliet Abdul-Aziz ,  Gerard P. Gay

IPC: G06Q20/10 ,  G06Q20/32 ,  G06Q20/40

CPC classification number: G06Q20/1085 ,  G06Q20/3278 ,  G06Q20/4014

Abstract: An ATM is configured to interact with a mobile device and provide user access to one or more of the banking services available at the ATM using the mobile device. Banking-related information may be viewed and/or input at the ATM using the mobile device. The ATM may have multiple vertical levels of deposit slots, withdrawal trays and/or receipt dispensers. A level at the ATM at which the user interacts with the ATM for deposits, withdrawals, or receipts may be selected. The level may be specified by the user of the mobile device, at the ATM or using the mobile device, or may be determined by the ATM.

公开(公告)号：US20220270506A1

公开(公告)日：2022-08-25

申请号：US17183525

申请日：2021-02-24

Applicant: Bank of America Corporation

Inventor： Regina Peyfuss ,  Michael Emil Ogrinz ,  Jeremiah W. Fellows ,  Susan E. Teague Rector ,  Gerard P. Gay ,  Allison D. Baker ,  Mark A. Odiorne ,  Siddhesh V. Wadikar

IPC: G09B9/00 ,  G06N20/00

Abstract: Aspects of the disclosure relate to a dynamic virtual reality (VR) coaching computing platform. The dynamic VR coaching computing platform may configure a VR coaching model based on model training data. The dynamic VR coaching computing platform may use the VR coaching model and a user profile to select a plurality of VR modules. The dynamic VR coaching computing platform may configure a first VR module of the plurality of VR modules based on one or more user selections. The dynamic VR coaching computing platform may receive real-time feedback during execution of the first VR module. The dynamic VR coaching computing platform may select a second plurality of VR modules based on the first real-time feedback. The dynamic VR coaching computing platform may configure a second VR module of the second plurality of VR modules based on user selections.

公开(公告)号：US20200169933A1

公开(公告)日：2020-05-28

申请号：US16776873

申请日：2020-01-30

Applicant: BANK OF AMERICA CORPORATION

Inventor： Gerard P. Gay ,  Donald Joseph Cardinal ,  Katherine Dintenfass ,  Jim McCormack ,  Konstantin Shushkovsky ,  Chris Stott ,  Cameron Darnell Wadley

IPC: H04W36/18 ,  G05B19/418 ,  H04W36/30 ,  H04W36/02 ,  H04W36/36

Abstract: A system for connection channel adaption using robotic automation is provided. The system comprising a first processing device configured to: establish a first communication channel with a user device associated with the user; receive, via the first communication channel, a first user input from the user on the user device for interacting with an entity platform; train a robotic process automation module based on the first user input, wherein the robotic process automation module is trained to execute the first user input on the entity platform via one or more communication channels; based on detecting the termination of the first communication channel, automatically establish the second communication channel with the user device; and execute the first user input on the entity platform, wherein the robotic process automation module simulates the first user input with a user interface by interacting directly with a presentation layer of the entity platform.

公开(公告)号：US20250068415A1

公开(公告)日：2025-02-27

申请号：US18237199

申请日：2023-08-23

Applicant: BANK OF AMERICA CORPORATION

Inventor： Susan Moss ,  Kiran Boosetty ,  Richard Michael Foster ,  Richard J. Fulginiti, Jr. ,  Gerard P. Gay ,  Andrzej Grabski ,  Malinda Mae Kieffer ,  Rahul Kumar Mishra ,  Samuel M. Moiyallah, JR. ,  Donna Lee Phillips ,  Robert Ronald Rosseland, Jr. ,  Ravinder Kaur Sodhi ,  Tanya A. Wilson

IPC: G06F8/71

Abstract: Systems, computer program products, and methods are described herein for advanced computation models for data analysis and automated decision-making for code change scheduling conflicts. The present disclosure is configured to receive a proposed code change associated with an electronic ecosystem from an end user; compile a set of planned code changes within a code change database; compare the proposed code change against the set of planned code changes; determine a set of affected operations by the proposed code change and the set of planned code changes within the electronic ecosystem using the advanced computation models for data analysis and automated decision-making; determine if a code change scheduling conflict exists between the proposed code change and the set of planned code; and transmit a notification to the end user upon determination of the code change scheduling conflict indicating the proposed code change conflicts with the set of planned code changes.

公开(公告)号：US20240127206A1

公开(公告)日：2024-04-18

申请号：US17965111

申请日：2022-10-13

Applicant: Bank of America Corporation

Inventor： Arjun Thimmareddy ,  Bryan T. King ,  Alexander S. Lee ,  Vaishnavi Varma ,  Tony Aidoo ,  Paula M. Booze ,  Ramesh B. Chandanala ,  William R. Conrad ,  Juliet Abdul-Aziz ,  Gerard P. Gay

IPC: G06Q20/10 ,  G06Q20/32 ,  G06Q20/40 ,  G07F19/00

CPC classification number: G06Q20/1085 ,  G06Q20/3278 ,  G06Q20/4014 ,  G07F19/211

Abstract: An ATM is configured to interact with a mobile device and provide user access to one or more of the banking services available at the ATM using the mobile device. Banking-related information may be viewed and/or input at the ATM using the mobile device. The ATM may have multiple vertical levels of deposit slots, withdrawal trays and/or receipt dispensers. A level at the ATM at which the user interacts with the ATM for deposits, withdrawals, or receipts may be selected. The level may be specified by the user of the mobile device, at the ATM or using the mobile device, or may be determined by the ATM.

公开(公告)号：US11961418B2

公开(公告)日：2024-04-16

申请号：US17183525

申请日：2021-02-24

Applicant: Bank of America Corporation

Inventor： Regina Peyfuss ,  Michael Emil Ogrinz ,  Jeremiah W. Fellows ,  Susan E. Teague Rector ,  Gerard P. Gay ,  Allison D. Baker ,  Mark A. Odiorne ,  Siddhesh V. Wadikar

IPC: G09B9/00 ,  G06N20/00

CPC classification number: G09B9/00 ,  G06N20/00

Abstract: Aspects of the disclosure relate to a dynamic virtual reality (VR) coaching computing platform. The dynamic VR coaching computing platform may configure a VR coaching model based on model training data. The dynamic VR coaching computing platform may use the VR coaching model and a user profile to select a plurality of VR modules. The dynamic VR coaching computing platform may configure a first VR module of the plurality of VR modules based on one or more user selections. The dynamic VR coaching computing platform may receive real-time feedback during execution of the first VR module. The dynamic VR coaching computing platform may select a second plurality of VR modules based on the first real-time feedback. The dynamic VR coaching computing platform may configure a second VR module of the second plurality of VR modules based on user selections.

公开(公告)号：US10686684B2

公开(公告)日：2020-06-16

申请号：US15802171

申请日：2017-11-02

Applicant: BANK OF AMERICA CORPORATION

Inventor： Jim McCormack ,  Gerard P. Gay

IPC: H04L12/26 ,  G05B19/406 ,  H04L12/801 ,  G09F3/00 ,  H04L29/06 ,  B42D25/405 ,  H04L29/08 ,  H04L12/24

Abstract: Embodiments of the invention are directed to a system, method, or computer program product for individual application flow isotope tagging within a network infrastructure. In this regard, the invention is configured to construct a robotic process automation application structured to determine data flow associated with a first technology application within a myriad of data transmission flows between a plurality of network nodes of the network infrastructure. The invention configures a robotic process automation application for inserting a unique isotope tag string in data packets associated with first technology activity performed by the first technology application, prior to transmission from a source network node. The invention is configured to track, in real time, the current locations of the data packets among the multitude of data packets being transmitted in the network, based on the first unique isotope tag string.

公开(公告)号：US20250133045A1

公开(公告)日：2025-04-24

申请号：US18383275

申请日：2023-10-24

Applicant: BANK OF AMERICA CORPORATION

Inventor： Malinda Kieffer ,  Tanya A. Wilson ,  Susan J. Moss ,  Andrzej Grabski ,  Kiran Boosetty ,  Donna Lee Phillips ,  Gerard P. Gay ,  Robert Ronald Rosseland, JR. ,  Ravinder Kaur Sodhi ,  Rahul Kumar Mishra ,  Samuel M. Moiyallah, JR.

IPC: H04L51/066 ,  H04L51/10

Abstract: Systems, computer program products, and methods are described herein for generating alternative information formats using advanced computational models for data analysis and automated processing. The present disclosure is configured to receive a message, wherein the message comprises one or more content components; transmit the message to an alternative information module, wherein the alternative information module comprises an alternative information database and an artificial intelligence module; determine, using the artificial intelligence module, an alternative information format, wherein the alternative information format is based on the message, and wherein the alternative information format comprises a natural language that uses the visual-manual modality to convey meaning; transmit the message to a sequencing module, wherein the sequencing module integrates the alternative information format into appropriate segments of the message; and create an overlayed communication, wherein the overlayed communication comprises the message and the alternative information format.

公开(公告)号：US11948136B1

公开(公告)日：2024-04-02

申请号：US17965111

申请日：2022-10-13

Applicant: Bank of America Corporation

Inventor： Arjun Thimmareddy ,  Bryan T. King ,  Alexander S. Lee ,  Vaishnavi Varma ,  Tony Aidoo ,  Paula M. Booze ,  Ramesh B. Chandanala ,  William R. Conrad ,  Juliet Abdul-Aziz ,  Gerard P. Gay

IPC: G06Q20/10 ,  G06Q20/32 ,  G06Q20/40

CPC classification number: G06Q20/1085 ,  G06Q20/3278 ,  G06Q20/4014

Abstract: An ATM is configured to interact with a mobile device and provide user access to one or more of the banking services available at the ATM using the mobile device. Banking-related information may be viewed and/or input at the ATM using the mobile device. The ATM may have multiple vertical levels of deposit slots, withdrawal trays and/or receipt dispensers. A level at the ATM at which the user interacts with the ATM for deposits, withdrawals, or receipts may be selected. The level may be specified by the user of the mobile device, at the ATM or using the mobile device, or may be determined by the ATM.

公开(公告)号：US11468713B2

公开(公告)日：2022-10-11

申请号：US17189463

申请日：2021-03-02

Applicant: Bank of America Corporation

Inventor： Michael Emil Ogrinz ,  Mark Alan Odiorne ,  Gerard P. Gay ,  Jeremiah Wiley Fellows ,  Regina Peyfuss ,  Siddhesh Vinayak Wadikar ,  Allison Dolores Baker

IPC: G06V40/70 ,  G06K9/62 ,  G06V40/16 ,  G10L15/00 ,  G06V40/20

Abstract: A system for customizing media presentation based on user's sentiments is disclosed. The system presents a media item to the user on a platform comprising a website. The system captures a first set of microexpressions of the user reacting to the media item. The system extracts a set of baseline features from the first set of microexpressions. The system determines whether the media item elicits positive or sentiment from the user. If the system determines that the media item elicits positive sentiment from the user, the system classifies the media item into a first class of media items that elicit positive sentiment from the user. The system adjusts contents of the platform to include media items from the first class of media items.