REAL-TIME CROSS-CHANNEL REVERSE AUTHENTICATION

    公开(公告)号:US20240248977A1

    公开(公告)日:2024-07-25

    申请号:US18099208

    申请日:2023-01-19

    CPC classification number: G06F21/42

    Abstract: Systems, methods, and apparatus are provided for reverse authentication across communication channel technologies. An enterprise call application may publish an event associated with an active call to a real-time monitoring application. Each event may include an agent identifier and a customer identifier. The real-time monitoring application may maintain an event queue for the active call. The event queue may be associated with the customer identifier. A web services application may interface between the central server and a mobile device. The webs services application may subscribe to the event queue at the real-time monitoring application and push a call status to a mobile device application. The mobile device application may display the call status and the agent identifier at the mobile device application.

    SYSTEM AND METHOD FOR AUTOMATIC GENERATION AND MANAGEMENT OF FEATURE LEVEL APPLICATION DIRECTORY

    公开(公告)号:US20230114851A1

    公开(公告)日:2023-04-13

    申请号:US17496830

    申请日:2021-10-08

    Abstract: Embodiments of the present invention provide a system for automatically generating and managing application directories of one or more applications associated with an entity. The system is configured for identifying initiation of packaging of one or more program codes associated with at least one application, scanning the one or more program codes to identify one or more parameters associated with the one or more program codes, and automatically generating an application directory associated with the at least one application based at least on the one or more parameters identified by scanning the one or more program codes, wherein the one or more parameters comprise one or more dependencies, one or more screens, one or more permissions, one or more services, one or more navigational parameters, one or more base classes, one or more logging frameworks, and one or more static analyzers.

    SYSTEM AND METHOD FOR AUTOMATIC GENERATION AND MANAGEMENT OF FEATURE LEVEL APPLICATION DIRECTORY

    公开(公告)号:US20240012656A1

    公开(公告)日:2024-01-11

    申请号:US18371967

    申请日:2023-09-22

    CPC classification number: G06F9/44584 G06F9/451 G06F9/44578

    Abstract: Embodiments of the present invention provide a system for automatically generating and managing application directories of one or more applications associated with an entity. The system is configured for identifying initiation of packaging of one or more program codes associated with at least one application, scanning the one or more program codes to identify one or more parameters associated with the one or more program codes, and automatically generating an application directory associated with the at least one application based at least on the one or more parameters identified by scanning the one or more program codes, wherein the one or more parameters comprise one or more dependencies, one or more screens, one or more permissions, one or more services, one or more navigational parameters, one or more base classes, one or more logging frameworks, and one or more static analyzers.

    System and method for automatic generation and management of feature level application directory

    公开(公告)号:US11797316B2

    公开(公告)日:2023-10-24

    申请号:US17496830

    申请日:2021-10-08

    CPC classification number: G06F9/44584 G06F9/44578 G06F9/451

    Abstract: Embodiments of the present invention provide a system for automatically generating and managing application directories of one or more applications associated with an entity. The system is configured for identifying initiation of packaging of one or more program codes associated with at least one application, scanning the one or more program codes to identify one or more parameters associated with the one or more program codes, and automatically generating an application directory associated with the at least one application based at least on the one or more parameters identified by scanning the one or more program codes, wherein the one or more parameters comprise one or more dependencies, one or more screens, one or more permissions, one or more services, one or more navigational parameters, one or more base classes, one or more logging frameworks, and one or more static analyzers.

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