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公开(公告)号:US10146603B2
公开(公告)日:2018-12-04
申请号:US15047481
申请日:2016-02-18
发明人: Cheryl S. Bond , Rebecca L. Bell , Dion L. Bellamy , Pat Burton , Kristy M. Crist , Carol Giordano , James D. Goodwin , Jeffrey Hipple , Maggie M. Peretto , Devin D. Rhodes , Karen Y. Stavinoha , Susan A. Wilson
摘要: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
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公开(公告)号:US10002387B2
公开(公告)日:2018-06-19
申请号:US14512242
申请日:2014-10-10
发明人: Tyler Johnson , Christian Michael Mande , James Robert Grimsley , Sara Gill , Nathan Dent , Kristy M. Crist
CPC分类号: G06Q40/04
摘要: The present invention is directed to apparatuses, methods, and computer program products for implementing a pre-contracted, staged, currency exchange system. Implementation includes receiving travel information from a user; processing the travel information, wherein processing the travel information comprises determining a negotiated currency exchange rate based on the received travel information; generating a contract based on processing the travel information, wherein the contract comprises terms for executing one or more transactions using the negotiated currency exchange rate, wherein the negotiated currency exchange rate is valid for at least one of a predetermined location, a predetermined number of transactions, or a predetermined period of time; and executing one or more transactions using the negotiated currency exchange rate in accordance with the contract terms.
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公开(公告)号:US09626666B2
公开(公告)日:2017-04-18
申请号:US14987661
申请日:2016-01-04
发明人: Kristy M. Crist , Terrelle Carswell, Jr. , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC分类号: G06Q20/1085 , G06Q20/18 , G07D7/00 , G07D11/00 , G07D11/0042 , G07D11/0078 , G07F7/04 , G07F19/202 , G07F19/203 , G07F19/206 , G07F19/207 , G07F19/209
摘要: Apparatus and methods are provided for a dual validator self-service kiosk (“SSK”). The SSK may include a first validator. The first validator may examine a deposit inserted into the SSK. The SSK may include a second validator. The second validator may examine a tangible item before the SSK dispenses the tangible item. The SSK may retract the tangible item if the tangible item in not collected by a customer. The second validator may examine the tangible item after being retracted by the SSK. The first validator may apply a first examination routine to the deposit. The second validator may apply a second examination routine before the SSK dispenses the tangible item. The second validator may apply a third examination routine to a tangible item retracted by the SSK.
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公开(公告)号:US09607294B2
公开(公告)日:2017-03-28
申请号:US14987636
申请日:2016-01-04
发明人: Kristy M. Crist , Terrelle Carswell , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC分类号: G06Q20/1085 , G06Q20/18 , G07D7/00 , G07D11/00 , G07D11/0042 , G07D11/0078 , G07F7/04 , G07F19/202 , G07F19/203 , G07F19/206 , G07F19/207 , G07F19/209
摘要: Apparatus and methods are provided for a dual validator self-service kiosk (“SSK”). The SSK may include a first validator. The first validator may examine a deposit inserted into the SSK. The SSK may include a second validator. The second validator may examine a tangible item before the SSK dispenses the tangible item. The SSK may retract the tangible item if the tangible item in not collected by a customer. The second validator may examine the tangible item after being retracted by the SSK. The first validator may apply a first examination routine to the deposit. The second validator may apply a second examination routine before the SSK dispenses the tangible item. The second validator may apply a third examination routine to a tangible item retracted by the SSK.
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公开(公告)号:US20160171467A1
公开(公告)日:2016-06-16
申请号:US15049643
申请日:2016-02-22
发明人: Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC分类号: G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
摘要: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号:US20160171465A1
公开(公告)日:2016-06-16
申请号:US15049633
申请日:2016-02-22
发明人: Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
IPC分类号: G06Q20/10 , G06F3/0481 , G06F3/0484
CPC分类号: G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
摘要: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号:US20160171464A1
公开(公告)日:2016-06-16
申请号:US15049627
申请日:2016-02-22
发明人: Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC分类号: G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
摘要: Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号:US20160155104A1
公开(公告)日:2016-06-02
申请号:US15002314
申请日:2016-01-20
发明人: Kristy M. Crist , Terrelle Carswell , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
CPC分类号: G06Q20/1085 , G06K19/025 , G06Q20/26 , G07D7/12 , G07D11/0021 , G07D11/0036 , G07D11/0066 , G07D11/009 , G07F19/203 , H04N1/32149
摘要: Apparatus and methods for an automated teller machine (“ATM”) currency stamper are provided. The currency stamper may be configured to mark currency retracted by the ATM. The mark may include one or more attributes of the currency. The mark may include transaction information associated with a dispensing and/or retraction of the currency. Marked currency may be stored in the ATM. Marked currency may be scanned. A scanning of marked currency may read the attributes of the currency and the transaction information included in the mark. The scanning of the marked currency may erase the mark. A value of the marked currency may be calculated. The value may be determined based on the currency attributes and transaction information included in the mark applied to the currency.
摘要翻译: 提供了自动柜员机(“ATM”)货币压模的装置和方法。 货币压模可以被配置为标记由ATM收回的货币。 商标可能包含该货币的一个或多个属性。 标记可以包括与货币的分配和/或收回相关联的交易信息。 标记货币可能存储在ATM中。 可以扫描标记货币。 标记货币的扫描可以读取货币的属性和商标中包含的交易信息。 标记货币的扫描可能会清除标记。 可以计算标记货币的价值。 该值可以基于包含在应用于该货币的标记中的货币属性和交易信息来确定。
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公开(公告)号:US20160140524A1
公开(公告)日:2016-05-19
申请号:US15002238
申请日:2016-01-20
发明人: Kristy M. Crist , Terrelle Carswell , Eric McConnell , Rahul Puri , Devin D. Rhodes , James D. Goodwin
IPC分类号: G06Q20/10
CPC分类号: G07F19/209 , G06Q20/1085 , G06Q20/4016 , G07D11/0021 , G07F19/206 , G07F19/207
摘要: Apparatus and methods for a sensor system are provided. The system may be configured to detect a dispensing of cash from an automated teller machine (“ATM”). The system may be configured to orient one or more sensors to capture a first information stream that includes the dispensing of cash. The system may be configured to detect a retraction of cash by the ATM. The system may orient one or more sensors to capture a second information stream that includes the retraction. The system may be configured to determine an estimate of cash collected by an ATM customer. The estimate may be based on a comparison of the first information stream and the second information stream.
摘要翻译: 提供了传感器系统的装置和方法。 系统可以被配置为检测来自自动取款机(“ATM”)的现金分配。 系统可以被配置为定向一个或多个传感器以捕获包括现金分配的第一信息流。 该系统可以被配置为检测ATM的现金收回。 系统可以定向一个或多个传感器以捕获包括缩回的第二信息流。 该系统可以被配置为确定由ATM客户收集的现金的估计。 估计可以基于第一信息流和第二信息流的比较。
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公开(公告)号:US09298528B2
公开(公告)日:2016-03-29
申请号:US13648782
申请日:2012-10-10
发明人: Cheryl S. Bond , Rebecca L. Bell , Dion L. Bellamy , Pat Burton , Kristy M. Crist , Carol Giordano , James D. Goodwin , Jeffrey Hipple , Maggie M. Peretto , Devin D. Rhodes , Karen Y. Stavinoha , Susan A. Wilson
CPC分类号: G06F11/076 , G06F11/0733 , G06F11/0736 , G06F11/0751 , G06F11/0787 , G06F11/079
摘要: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
摘要翻译: 公开了一种在机器中跟踪重复性能问题的方法。 该方法包括将故障存储在计算机存储器中,并根据故障的频率和数量向机器分配分类值。 根据现金处理装置的分类值,确定是否需要维修现金处理装置。 这些故障可能与硬件,现金拒收率,图像处理,崩溃率,用户声明率以及机器检查处理精度有关。
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