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公开(公告)号：US20160171463A1
公开(公告)日：2016-06-16
申请号：US15049623
申请日：2016-02-22
发明人： Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC分类号： G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
摘要： Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号：US20160171462A1
公开(公告)日：2016-06-16
申请号：US15049615
申请日：2016-02-22
发明人： Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC分类号： G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
摘要： Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号：US20160165182A1
公开(公告)日：2016-06-09
申请号：US15041932
申请日：2016-02-11
发明人： Christian Michael Mande , James Robert Grimsley , Tyler Johnson , Nathan Dent , Sara Gill , Kristy M. Crist
CPC分类号： H04N7/147 , G06Q10/06311 , G06Q30/016 , H04N7/15
摘要： Systems, apparatus, and computer program products are provided for determining the media format for transferring a customer from customer between specialists and/or from one communication source to another communication source within a customer service outlet, such as a banking center or the like. For example, while a two-way video conference system may be used for communication between a customer and a remote specialist, in certain instances in which the customer requires transfer to another specialist (e.g., a specialist having a different specialty) other media formats, such as one-way live video conference, live audio-only conference, text chat or the like may be implemented.
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公开(公告)号：US20160104239A1
公开(公告)日：2016-04-14
申请号：US14512242
申请日：2014-10-10
发明人： Tyler Johnson , Christian Michael Mande , James Robert Grimsley , Sara Gill , Nathan Dent , Kristy M. Crist
IPC分类号： G06Q40/04
CPC分类号： G06Q40/04
摘要： The present invention is directed to apparatuses, methods, and computer program products for implementing a pre-contracted, staged, currency exchange system. Implementation includes receiving travel information from a user; processing the travel information, wherein processing the travel information comprises determining a negotiated currency exchange rate based on the received travel information; generating a contract based on processing the travel information, wherein the contract comprises terms for executing one or more transactions using the negotiated currency exchange rate, wherein the negotiated currency exchange rate is valid for at least one of a predetermined location, a predetermined number of transactions, or a predetermined period of time; and executing one or more transactions using the negotiated currency exchange rate in accordance with the contract terms.
摘要翻译： 本发明涉及用于实施预先承包的分期货币兑换系统的装置，方法和计算机程序产品。 实施包括从用户接收旅行信息; 处理旅行信息，其中处理旅行信息包括基于所接收的旅行信息来确定协商的货币兑换率; 基于处理所述旅行信息来生成合同，其中所述合同包括使用协商货币兑换率执行一个或多个交易的条款，其中所述协商货币兑换率对于预定位置，预定数量的交易中的至少一个是有效的 ，或预定时间段; 以及根据合同条款使用协商货币汇率执行一个或多个交易。
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公开(公告)号：US10002387B2
公开(公告)日：2018-06-19
申请号：US14512242
申请日：2014-10-10
发明人： Tyler Johnson , Christian Michael Mande , James Robert Grimsley , Sara Gill , Nathan Dent , Kristy M. Crist
CPC分类号： G06Q40/04
摘要： The present invention is directed to apparatuses, methods, and computer program products for implementing a pre-contracted, staged, currency exchange system. Implementation includes receiving travel information from a user; processing the travel information, wherein processing the travel information comprises determining a negotiated currency exchange rate based on the received travel information; generating a contract based on processing the travel information, wherein the contract comprises terms for executing one or more transactions using the negotiated currency exchange rate, wherein the negotiated currency exchange rate is valid for at least one of a predetermined location, a predetermined number of transactions, or a predetermined period of time; and executing one or more transactions using the negotiated currency exchange rate in accordance with the contract terms.
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公开(公告)号：US20160171467A1
公开(公告)日：2016-06-16
申请号：US15049643
申请日：2016-02-22
发明人： Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC分类号： G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
摘要： Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号：US20160171465A1
公开(公告)日：2016-06-16
申请号：US15049633
申请日：2016-02-22
发明人： Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
IPC分类号： G06Q20/10 , G06F3/0481 , G06F3/0484
CPC分类号： G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
摘要： Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号：US20160171464A1
公开(公告)日：2016-06-16
申请号：US15049627
申请日：2016-02-22
发明人： Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC分类号： G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
摘要： Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号：US09471908B2
公开(公告)日：2016-10-18
申请号：US15049623
申请日：2016-02-22
发明人： Tyler Johnson , Sara Gill , Christian Michael Mande , James Robert Grimsley , Kristy M. Crist , Nathan Dent
CPC分类号： G06Q20/1085 , G05B2219/32128 , G06F3/048 , G06F3/0481 , G06F3/0484 , G06Q20/32 , G06Q20/327 , G07F19/205 , G07F19/206 , H04L67/141
摘要： Embodiments of the invention are directed to a system, method, or computer program product for receiving a customization that will be displayed on the screen of an ATM based on a customer initiating a session with the ATM. The customization is associated with a function to perform a financial transaction. The function is performed as a result of the customer interacting with the customization on the screen of the ATM. The customization may be altered based on a handicap impairment of the customer. The displaying of the customization may be restricted for security purposes or as a request of the customer.
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公开(公告)号：US09467651B2
公开(公告)日：2016-10-11
申请号：US15041926
申请日：2016-02-11
发明人： Christian Michael Mande , James Robert Grimsley , Tyler Johnson , Nathan Dent , Sara Gill , Kristy M. Crist
CPC分类号： H04N7/147 , G06Q10/06311 , G06Q30/016 , H04N7/15
摘要： Systems, apparatus, and computer program products are provided for determining the media format for transferring a customer from customer between specialists and/or from one communication source to another communication source within a customer service outlet, such as a banking center or the like. For example, while a two-way video conference system may be used for communication between a customer and a remote specialist, in certain instances in which the customer requires transfer to another specialist (e.g., a specialist having a different specialty) other media formats, such as one-way live video conference, live audio-only conference, text chat or the like may be implemented.
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