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1.发明授权Method and system for defining standard catch styles for speech application code generation 有权用于定义语音应用程序代码生成的标准捕获样式的方法和系统公开(公告)号：US08799001B2
公开(公告)日：2014-08-05
申请号：US10715316
申请日：2003-11-17
IPC分类号： G10L15/22
CPC分类号： G10L13/027
摘要： A method and system for defining standard catch styles used in generating speech application code for managing catch events, in which a style-selection menu that allows for selection of one or more catch styles is presented. Each catch style represents a system response to a catch event. A catch style can be selected from the style-selection menu. For each selected catch style, the system can prepare a response for each catch event. If the selected catch style requires playing a new audio message in response to a particular catch event, a contextual message can be entered in one or more text fields. The contextual message entered in each text field corresponds to the new audio message that will be played in response to the particular catch event. In certain catch styles, the entered contextual message is different for each catch event, while in other catch styles, the entered contextual message is the same for each catch event. Finally, if the selected catch style does not require playing of a new audio message in response to a particular catch event, the system can replay the system prompt.
摘要翻译： 一种用于定义用于生成用于管理捕捉事件的语音应用程序代码的标准捕获样式的方法和系统，其中呈现允许选择一个或多个捕捉样式的样式选择菜单。 每个catch样式表示对catch事件的系统响应。 可以从样式选择菜单中选择捕捉样式。 对于每个选定的捕捉样式，系统可以为每个捕获事件准备响应。 如果选择的捕捉样式需要响应于特定的捕获事件播放新的音频消息，则可以在一个或多个文本字段中输入上下文消息。 在每个文本字段中输入的上下文消息对应于将响应于特定捕获事件而播放的新的音频消息。 在某些catch样式中，输入的上下文消息对于每个catch事件是不同的，而在其他catch样式中，输入的上下文消息对于每个catch事件是相同的。 最后，如果所选抓取样式不需要播放响应于特定捕获事件的新音频消息，则系统可以重播系统提示。
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2.发明授权Method and system for switching between prototype and real code production in a graphical call flow builder 有权用于在图形调用流构建器中切换原型和实际代码生成的方法和系统公开(公告)号：US07797676B2
公开(公告)日：2010-09-14
申请号：US10827852
申请日：2004-04-20
摘要： A method and system for automated code generation in a call flow builder (10) can include a display coupled to a processor. The processor can be programmed to select a real code (database connection) or a prototype code using a graphical interface (20) to provide a selected code and develop a call flow using the selected code. The processor can be programmed to select the prototype code as the selected code, test the call flow in a local development environment and further enable the switching of the selected code from the prototype to the real code to complete a database connection. The processor can be further programmed to enable specification of a default or range of values. Additionally, the processor can be programmed to use a database connection code that replaces a prototype assignment of values to variables when the real code is the selected code.
摘要翻译： 在呼叫流程构建器（10）中用于自动代码生成的方法和系统可以包括耦合到处理器的显示器。 处理器可以被编程为使用图形界面（20）选择真实代码（数据库连接）或原型代码，以提供所选择的代码并使用所选择的代码开发呼叫流程。 处理器可以编程为选择原型代码作为所选代码，测试本地开发环境中的调用流程，并进一步使所选代码从原型切换到实际代码以完成数据库连接。 处理器可以被进一步编程以使得能够指定默认值或范围值。 此外，当实际代码是所选择的代码时，处理器可以被编程为使用数据库连接代码来代替值的原型分配给变量。
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3.发明申请METHOD AND ARRANGEMENT FOR MANAGING GRAMMAR OPTIONS IN A GRAPHICAL CALLFLOW BUILDER 有权用于管理图形呼叫建筑物中的灰度选项的方法和布置公开(公告)号：US20120209613A1
公开(公告)日：2012-08-16
申请号：US13344193
申请日：2012-01-05
IPC分类号： G10L11/00
CPC分类号： G10L2015/228
摘要： A method (10) in a speech recognition application callflow can include the steps of assigning (11) an individual option and a pre-built grammar to a same prompt, treating (15) the individual option as a valid output of the pre-built grammar if the individual option is a potential valid match to a recognition phrase (12) or an annotation (13) in the pre-built grammar, and treating (14) the individual option as an independent grammar from the pre-built grammar if the individual option fails to be a potential valid match to the recognition phrase or the annotation in the pre-built grammar.
摘要翻译： 语音识别应用程序调用流程中的方法（10）可以包括以下步骤：将单个选项和预先构建的语法分配给相同的提示，将（15）个别选项视为预先构建的有效输出 如果个人选项是预先构建的语法中的识别短语（12）或注释（13）的潜在有效匹配，则将语法（14）作为独立语法从预先构建的语法处理（14），如果 单个选项不能成为预先构建的语法中的识别短语或注释的潜在有效匹配。
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4.发明授权Method and arrangement for managing grammar options in a graphical callflow builder 有权用于管理图形调用流构建器中的语法选项的方法和布置公开(公告)号：US08355918B2
公开(公告)日：2013-01-15
申请号：US13344193
申请日：2012-01-05
IPC分类号： G10L15/00
CPC分类号： G10L2015/228
摘要： A method (10) in a speech recognition application callflow can include the steps of assigning (11) an individual option and a pre-built grammar to a same prompt, treating (15) the individual option as a valid output of the pre-built grammar if the individual option is a potential valid match to a recognition phrase (12) or an annotation (13) in the pre-built grammar, and treating (14) the individual option as an independent grammar from the pre-built grammar if the individual option fails to be a potential valid match to the recognition phrase or the annotation in the pre-built grammar.
摘要翻译： 语音识别应用程序调用流程中的方法（10）可以包括以下步骤：将单个选项和预先构建的语法分配给相同的提示，将（15）个别选项视为预先构建的有效输出 如果个人选项是预先构建的语法中的识别短语（12）或注释（13）的潜在有效匹配，则将语法（14）作为独立语法从预先构建的语法处理（14），如果 单个选项不能成为预先构建的语法中的识别短语或注释的潜在有效匹配。
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5.发明授权Adjusting music length to expected waiting time while caller is on hold 失效调用者处于暂停状态时，将音乐长度调整为预期的等待时间公开(公告)号：US08102987B2
公开(公告)日：2012-01-24
申请号：US12253164
申请日：2008-10-16
申请人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
发明人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
IPC分类号： H04M3/42
CPC分类号： H04M3/4285 , H04M3/5238
摘要： A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
摘要翻译： 一种在呼叫者处于保持期间将音乐长度调整到预期等待时间的方法包括基于它们的播放持续时间选择一个或多个媒体选择，并将选择与期望的等待时间相匹配。
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6.发明申请公开(公告)号：US20090041209A1
公开(公告)日：2009-02-12
申请号：US12253164
申请日：2008-10-16
申请人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
发明人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
IPC分类号： H04M1/64
CPC分类号： H04M3/4285 , H04M3/5238
摘要： A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
摘要翻译： 一种在呼叫者处于保持期间将音乐长度调节到预期等待时间的方法包括基于它们的播放持续时间选择一个或多个媒体选择，并将选择与期望的等待时间相匹配。
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7.发明授权Adjusting music length to expected waiting time while caller is on hold 有权调用者处于暂停状态时，将音乐长度调整为预期的等待时间公开(公告)号：US07450711B2
公开(公告)日：2008-11-11
申请号：US10736420
申请日：2003-12-15
申请人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
发明人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
IPC分类号： H04M3/42
CPC分类号： H04M3/4285 , H04M3/5238
摘要： A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
摘要翻译： 一种在呼叫者处于保持期间将音乐长度调节到预期等待时间的方法包括基于它们的播放持续时间选择一个或多个媒体选择，并将选择与期望的等待时间相匹配。
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8.发明授权公开(公告)号：US07920681B2
公开(公告)日：2011-04-05
申请号：US10982491
申请日：2004-11-05
IPC分类号： H04M11/00
CPC分类号： G06F8/38
摘要： A system, apparatus, and method for creating alternate-mode interactive applications is provided. A system for creating an alternate-mode interactive application includes a selection module for selecting a voice-mode element from a set of voice-mode elements defining a voice-mode interactive application for accomplishing a predetermined user-directed task The system also includes a generation module for generating an alternate-mode element corresponding to the selected voice-mode element, the alternate-mode element having a modality different than the voice-mode element. The system further includes a construction module for constructing an alternate-mode interactive application based upon the generated alternate-mode element.
摘要翻译： 提供了一种用于创建交替模式交互应用的系统，装置和方法。 用于创建替代模式交互应用的系统包括选择模块，用于从定义用于完成预定的用户导向的任务的语音模式交互应用的一组语音模式元素中选择语音模式元素。该系统还包括一代 模块，用于生成与所选择的语音模式元素相对应的替代模式元素，所述交替模式元素具有与语音模式元素不同的模式。 该系统还包括用于基于所生成的替代模式元件构建替代模式交互应用的构造模块。
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公开(公告)号：US07072837B2
公开(公告)日：2006-07-04
申请号：US09809904
申请日：2001-03-16
IPC分类号： G10L15/18
摘要： In a speech recognition session, a method of speech processing utilizing a plurality of grammars can include a series of steps. The method can include spawning a separate thread of execution corresponding to each one of a plurality grammars and allocating a post-processing recognition task to each separate thread of execution. Each post-processing recognition task can produce a possible recognition result using the corresponding grammar. A possible recognition result produced by one of the post-processing recognition tasks can be identified.
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10.发明授权公开(公告)号：US07769592B2
公开(公告)日：2010-08-03
申请号：US10081502
申请日：2002-02-22
IPC分类号： G10L15/00
CPC分类号： G10L15/26
摘要： A method of disambiguating database search results can include retrieving multiple database entries responsive to a database search. The retrieved database entries can include a plurality of common data fields. The retrieved database entries can be processed according to predetermined speech interface criteria. At least one data field can be selected from the plurality of common data fields for uniquely identifying each retrieved database entry. The data items corresponding to the selected data field for each retrieved database entry can be presented through a speech interface.
摘要翻译： 消除数据库搜索结果歧义的方法可以包括响应于数据库搜索检索多个数据库条目。 检索的数据库条目可以包括多个公共数据字段。 检索的数据库条目可以根据预定的语音接口标准进行处理。 可以从多个公共数据字段中选择至少一个数据字段，以唯一地识别每个检索的数据库条目。 可以通过语音界面来呈现与每个检索的数据库条目的所选数据字段相对应的数据项。
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