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公开(公告)号：US06529583B2
公开(公告)日：2003-03-04
申请号：US09849394
申请日：2001-05-07
IPC分类号： H04M124
CPC分类号： H04M3/2263 , H04M1/24 , H04M3/242 , H04M3/28
摘要： A telephone call simulator generates telephone calls for large sets of subscribers in a PSTN-IP telephone service for purposes of validating various telephone services, e.g. call waiting, call forwarding, etc. available to subscribers of the telephone service. via the IP network. The telephone numbers of subscribers are grouped in different call processing actions and/or subscriber call behavior based on the options offered by the service. The telephone numbers and test logic scripts are stored in a test input data file. Test logic scripts are generated for each group of related telephone number and stored in a file, typically the test input data file. The test input data file is read by test assignment apparatus which assigns the test logic scripts to process within a call processing pool. The test logic scripts record test result data to a test output data file. Call implementation apparatus in the pool executes random calling of each test logic script for the group of related telephone numbers which records the responses to the test logic scripts in the test output data file validating the telephone services for the related telephone numbers.
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2.发明授权Method and system for defining call transfer rules for directory assistance 有权用于定义目录协助的呼叫转移规则的方法和系统公开(公告)号：US06917677B2
公开(公告)日：2005-07-12
申请号：US10083225
申请日：2002-02-26
申请人： William V. Da Palma , Brent L. Davis , Reza Ghasemi , John R. Lauria , Vanessa V. Michelini , Sibyl C. Sullivan
发明人： William V. Da Palma , Brent L. Davis , Reza Ghasemi , John R. Lauria , Vanessa V. Michelini , Sibyl C. Sullivan
IPC分类号： H04M3/493
CPC分类号： H04M3/4931
摘要： A automated method of transferring calls can include, within an established call with a calling party, receiving from the calling party a request specifying a name. The name can be compared with a listing of names and associated directory numbers to determine if there is a match. A directory number associated with the matched name can be processed according to translation attributes to determine a dialable number. The dialable number can be sent to a telephony switch to transfer the call.
摘要翻译： 转移呼叫的自动化方法可以在与呼叫方建立的呼叫中包括从主叫方接收指定名称的请求。 该名称可以与名称和相关的目录号码列表进行比较，以确定是否存在匹配项。 可以根据转换属性来处理与匹配名称相关联的目录号码，以确定可拨号码。 可以将拨号号码发送到电话交换机以传送呼叫。
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3.发明授权Method and system for defining standard catch styles for speech application code generation 有权用于定义语音应用程序代码生成的标准捕获样式的方法和系统公开(公告)号：US08799001B2
公开(公告)日：2014-08-05
申请号：US10715316
申请日：2003-11-17
IPC分类号： G10L15/22
CPC分类号： G10L13/027
摘要： A method and system for defining standard catch styles used in generating speech application code for managing catch events, in which a style-selection menu that allows for selection of one or more catch styles is presented. Each catch style represents a system response to a catch event. A catch style can be selected from the style-selection menu. For each selected catch style, the system can prepare a response for each catch event. If the selected catch style requires playing a new audio message in response to a particular catch event, a contextual message can be entered in one or more text fields. The contextual message entered in each text field corresponds to the new audio message that will be played in response to the particular catch event. In certain catch styles, the entered contextual message is different for each catch event, while in other catch styles, the entered contextual message is the same for each catch event. Finally, if the selected catch style does not require playing of a new audio message in response to a particular catch event, the system can replay the system prompt.
摘要翻译： 一种用于定义用于生成用于管理捕捉事件的语音应用程序代码的标准捕获样式的方法和系统，其中呈现允许选择一个或多个捕捉样式的样式选择菜单。 每个catch样式表示对catch事件的系统响应。 可以从样式选择菜单中选择捕捉样式。 对于每个选定的捕捉样式，系统可以为每个捕获事件准备响应。 如果选择的捕捉样式需要响应于特定的捕获事件播放新的音频消息，则可以在一个或多个文本字段中输入上下文消息。 在每个文本字段中输入的上下文消息对应于将响应于特定捕获事件而播放的新的音频消息。 在某些catch样式中，输入的上下文消息对于每个catch事件是不同的，而在其他catch样式中，输入的上下文消息对于每个catch事件是相同的。 最后，如果所选抓取样式不需要播放响应于特定捕获事件的新音频消息，则系统可以重播系统提示。
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4.发明授权Method and system for switching between prototype and real code production in a graphical call flow builder 有权用于在图形调用流构建器中切换原型和实际代码生成的方法和系统公开(公告)号：US07797676B2
公开(公告)日：2010-09-14
申请号：US10827852
申请日：2004-04-20
摘要： A method and system for automated code generation in a call flow builder (10) can include a display coupled to a processor. The processor can be programmed to select a real code (database connection) or a prototype code using a graphical interface (20) to provide a selected code and develop a call flow using the selected code. The processor can be programmed to select the prototype code as the selected code, test the call flow in a local development environment and further enable the switching of the selected code from the prototype to the real code to complete a database connection. The processor can be further programmed to enable specification of a default or range of values. Additionally, the processor can be programmed to use a database connection code that replaces a prototype assignment of values to variables when the real code is the selected code.
摘要翻译： 在呼叫流程构建器（10）中用于自动代码生成的方法和系统可以包括耦合到处理器的显示器。 处理器可以被编程为使用图形界面（20）选择真实代码（数据库连接）或原型代码，以提供所选择的代码并使用所选择的代码开发呼叫流程。 处理器可以编程为选择原型代码作为所选代码，测试本地开发环境中的调用流程，并进一步使所选代码从原型切换到实际代码以完成数据库连接。 处理器可以被进一步编程以使得能够指定默认值或范围值。 此外，当实际代码是所选择的代码时，处理器可以被编程为使用数据库连接代码来代替值的原型分配给变量。
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