公开(公告)号：US20180220003A1

公开(公告)日：2018-08-02

申请号：US15878457

申请日：2018-01-24

Applicant: DSP Group Ltd.

Inventor： Daniel Estrakh ,  Effi Shiri

IPC: H04M3/527 ,  H04L29/12 ,  H04M1/253 ,  H04L12/66

CPC classification number: H04M3/527 ,  H04L12/66 ,  H04L45/306 ,  H04L61/1529 ,  H04M1/2535 ,  H04M7/006

Abstract: A gateway, computer program product and a method for accessing an IPA agent, the method may include (a) receiving, by the gateway and over a wired communication link, a request to initiate a phone call; (b) determining, by the gateway, whether to direct the phone call to the IPA agent or to another agent that differs from the IPA agent; (c) directing the phone call to the IPA agent when determining to direct the phone call to the IPA agent; and (d) directing the phone call to the other agent when determining to direct the phone call to the other agent.

公开(公告)号：US10609220B2

公开(公告)日：2020-03-31

申请号：US15878457

申请日：2018-01-24

Applicant: DSP Group Ltd.

Inventor： Daniel Estrakh ,  Effi Shiri

IPC: H04M3/527 ,  H04L29/12 ,  H04M1/253 ,  H04L12/66 ,  H04M7/00 ,  H04L12/725

Abstract: A gateway, computer program product and a method for accessing an IPA agent, the method may include (a) receiving, by the gateway and over a wired communication link, a request to initiate a phone call; (b) determining, by the gateway, whether to direct the phone call to the IPA agent or to another agent that differs from the IPA agent; (c) directing the phone call to the IPA agent when determining to direct the phone call to the IPA agent; and (d) directing the phone call to the other agent when determining to direct the phone call to the other agent.