Automatic call distribution center with queue position restoration for call-back customers
    1.
    发明授权
    Automatic call distribution center with queue position restoration for call-back customers 有权
    自动呼叫配送中心,具有回叫客户的队列位置恢复功能

    公开(公告)号:US06724885B1

    公开(公告)日:2004-04-20

    申请号:US09540132

    申请日:2000-03-31

    IPC分类号: H04M164

    CPC分类号: H04M3/48 H04M3/523

    摘要: A novel Automatic Call Distribution (ACD) Center allows an on-hold customer, upon learning of an unacceptable waiting time for service, to accept a date- and time-stamped “Priority Token,” and then end the current telephone call. If the customer calls the ACD Center back within a predefined Token Window (stored in the ACD system memory and announced to the customer as he/she is receiving the Priority Token), as indicated by the automatic presentation of the Priority Token, the customer is placed back into the queue position he/she had during the previous call, or if that queue position has already passed, the customer is placed at the top of the queue to be served by the next available agent. The Priority Token stored in the ACD system memory includes the Directory Number in the preferred embodiment for ease of detection of calls incoming to the ACD Center. In a more advanced version of the present invention, the customer also receives a multi-digit Priority Code corresponding to the Priority Token. The Priority Code allows the customer to make a return telephone call from a different Directory Number, key-in a feature activation code (e.g., “*42”) followed by the Priority Code, and be returned to his/her previous queue position.

    摘要翻译: 一个新颖的自动呼叫分配(ACD)中心允许持续客户在学习不可接受的等待服务时间后接受日期和时间戳的“优先级令牌”,然后结束当前的电话呼叫。 如果客户在预定义的令牌窗口(存储在ACD系统存储器中并在收到优先级令牌时向客户公布)呼叫ACD中心,如自动显示优先级令牌所示,客户是 放回到他/她在上一次呼叫期间所拥有的队列位置,或者如果队列位置已经过去,那么客户将被放置在队列的顶部,由下一个可用的代理服务。 存储在ACD系统存储器中的优先级令牌包括在优选实施例中的目录号码,以便于检测进入ACD中心的呼叫。 在本发明的更高级版本中,客户还接收与优先级令牌对应的多位优先级代码。 优先权代码允许客户从不同的目录号码进行返回电话呼叫,键入特征激活码(例如,“* 42”),随后是优先级代码,并返回到他/她之前的队列位置。

    System and method for transmitting data from customer premise equipment sans modulation and demodulation
    2.
    发明授权
    System and method for transmitting data from customer premise equipment sans modulation and demodulation 失效
    用于从客户端设备传输数据的系统和方法无调制和解调

    公开(公告)号:US06671671B1

    公开(公告)日:2003-12-30

    申请号:US09546352

    申请日:2000-04-10

    IPC分类号: G10L1522

    CPC分类号: G10L13/00 G10L15/26

    摘要: In a system and method for the collection of alphanumeric data from Customer Premise Equipment (CPE) at the behest of an enhanced service provider (such as a utility company) requesting said data, a CPE transmits the data in the form of a synthesized voice signal, obviating the need for modems. The invention is useful for applications such as Automatic Meter Reading (AMR) and Home and Business Electronic Systems (HBES). The targeted CPE in such a system, after being connected to a remote applications server via a telephone call including “suppressed ringing,” converts data collected to a standard voice signal via a voice synthesizer and transmits the voice signal to the applications server. The applications server performs a speech-to-text conversion to place the data back into its alphanumeric form.

    摘要翻译: 在用于请求所述数据的增强型服务提供商(例如公用事业公司)的要求下从客户端设备(CPE)收集字母数字数据的系统和方法中,CPE以合成语音信号的形式发送数据 ,避免了调制解调器的需要。 本发明对于诸如自动读表(AMR)和家用和商业电子系统(HBES)的应用是有用的。 这种系统中的目标CPE经由包括“抑制振铃”的电话连接到远程应用服务器之后,经由语音合成器将收集的数据转换为标准语音信号,并将语音信号发送到应用服务器。 应用程序服务器执行语音到文本转换,以将数据放回其字母数字形式。

    SAMPLING PROBE ENABLING THE MEASUREMENT OF GASEOUS SPECIES IN PARTICLE-LADEN FLUE GAS
    3.
    发明申请
    SAMPLING PROBE ENABLING THE MEASUREMENT OF GASEOUS SPECIES IN PARTICLE-LADEN FLUE GAS 失效
    采样探针启动颗粒物气中气体物种的测量

    公开(公告)号:US20080148871A1

    公开(公告)日:2008-06-26

    申请号:US11613304

    申请日:2006-12-20

    IPC分类号: G01N1/20

    CPC分类号: G01N1/2247

    摘要: A sampling probe for enabling the analysis of gaseous species in a particle-laden flue gas. The sampling probe includes a tube for being inserted into a fluid stream of a particle-laden flue gas substantially perpendicular thereto to cause the fluid stream to separate and flow around the tube. The tube includes a first opening extending along a first axially extending face of the tube downstream relative to the fluid stream such that a portion of the gas enters the tube through the first opening for analysis within the tube, and a second opening extending along a second axially extending face of the tube such that the gas that enters the tube through the first opening exits the tube after analysis into the fluid stream through the second opening to allow analysis of the gas.

    摘要翻译: 一种采样探针,用于分析含颗粒载烟气中的气态物质。 采样探头包括用于插入到基本上垂直于其的含有颗粒的烟道气的流体流中以使流体流分离并围绕管流动的管。 所述管包括沿所述管的第一轴向延伸面相对于所述流体流向下游延伸的第一开口,使得所述气体的一部分通过所述第一开口进入所述管,以在所述管内进行分析,以及沿第二开口延伸的第二开口 使得通过第一开口进入管的气体在通过第二开口分析成流体流之后离开管,以允许分析气体。

    Vehicle light warning system and method
    4.
    发明申请
    Vehicle light warning system and method 审中-公开
    车灯警示系统及方法

    公开(公告)号:US20080012697A1

    公开(公告)日:2008-01-17

    申请号:US11486494

    申请日:2006-07-14

    IPC分类号: B60Q1/00

    摘要: A light warning system and method are provided for warning a driver of a vehicle of a sensed condition. The warning system includes a lighting device having first and second colored LEDs for generating a light beam viewable on a windshield in front of the driver of the vehicle. The system also includes a detection device for detecting a condition desirable of a warning and generating a warning signal. The system further includes a controller processing the warning signal and determining whether to present a light beam warning displayed to the driver on the windshield. The controller controls the lighting device to generate a flashing light beam, wherein the light beam flashes on and off for a time period less than one-half second.

    摘要翻译: 提供了一种警告系统和方法,用于警告感测状况的车辆驾驶员。 警报系统包括具有第一和第二彩色LED的照明装置,用于产生可在车辆驾驶员前面的挡风玻璃上观察的光束。 该系统还包括用于检测期望的警告状态并产生警告信号的检测装置。 该系统还包括控制器处理警告信号并确定是否向挡风玻璃上的驾驶员呈现显示的光束警告。 控制器控制照明装置产生闪烁的光束,其中光束在小于二分之一的时间段内打开和关闭。

    Remoting features
    5.
    发明授权
    Remoting features 有权
    远程功能

    公开(公告)号:US07155728B1

    公开(公告)日:2006-12-26

    申请号:US09893943

    申请日:2001-06-28

    IPC分类号: G06F13/00

    CPC分类号: G06F9/547 G06F2209/542

    摘要: A system and method that provides remoting services in a distributed object system is provided. The system includes a remote object monitor and a remote object manipulator. The remote object monitor can provide a human readable reference to a remote object, where the human readable reference is a URL (Uniform Resource Locator) and can include protocol information, protocol data, an application name and an object URI (Uniform Resource Identifier). The remote object monitor can also provide metadata concerning a remote object, where the metadata can include information concerning interfaces implemented by a remote object, the type of a remote object, the class hierarchy of a remote object, methods implemented by a remote object, properties implemented by a remote object and attributes implemented by a remote object. The remote object monitor can also provide entry points and code interception for custom attribute based activation processing that can be performed before, after and/or substantially in parallel with non-attribute code associated with a remote object. The remote object monitor can also monitor and/or control the lifetime of a remote object, using, for example, a lease manager. The remote object manipulator can also update metadata concerning a remote object and can control the lifetime of a remote object via a lease manager, for example.

    摘要翻译: 提供了一种在分布式对象系统中提供远程处理服务的系统和方法。 该系统包括远程对象监视器和远程对象操纵器。 远程对象监视器可以提供对远程对象的人类可读引用,其中人类可读引用是URL(统一资源定位符),并且可以包括协议信息,协议数据,应用名称和对象URI(统一资源标识符)。 远程对象监视器还可以提供关于远程对象的元数据,其中元数据可以包括关于由远程对象实现的接口的信息,远程对象的类型,远程对象的类层次,由远程对象实现的方法,属性 由远程对象实现和由远程对象实现的属性。 远程对象监视器还可以为可以在与远程对象相关联的非属性代码之前,之后和/或基本上并行地执行基于属性的自定义激活处理提供入口点和代码拦截。 远程对象监视器还可以使用例如租赁管理器监视和/或控制远程对象的生命周期。 远程对象操纵器还可以更新关于远程对象的元数据,并且例如可以通过租赁管理器来控制远程对象的生命周期。

    SYSTEM AND METHOD FOR ACCELERATED MAGNETIC RESONANCE IMAGING USING SPECTRAL SENSITIVITY
    6.
    发明申请
    SYSTEM AND METHOD FOR ACCELERATED MAGNETIC RESONANCE IMAGING USING SPECTRAL SENSITIVITY 有权
    使用光谱灵敏度加速磁共振成像的系统和方法

    公开(公告)号:US20140043023A1

    公开(公告)日:2014-02-13

    申请号:US13568511

    申请日:2012-08-07

    IPC分类号: G01R33/483

    CPC分类号: G01R33/445 G01R33/561

    摘要: A system and method for accelerated magnetic resonance imaging (MRI) using spectral sensitivity information are provided. The MRI system is used to acquire k-space data from a subject that when positioned in the main magnetic field of the MRI system causes inhomogeneities in the main magnetic field. Spectral sensitivity information is derived from the acquired k-space data. In general, the spectral sensitivity information relates specific resonance frequencies to distinct spatial locations in the main magnetic field of the MRI system. One or more images of the subject may be reconstructed from the acquired k-space data using the produced spectral sensitivity information to spatially encode the acquired k-space data. By using the spectral sensitivity information to provide spatial-encoding, the data acquisition can be accelerated, for example, by undersampling k-space. In addition, using the provided system and method, clinically viable images can be obtained in the presence of severe off-resonance.

    摘要翻译: 提供了使用光谱灵敏度信息的用于加速磁共振成像(MRI)的系统和方法。 MRI系统用于从受试者获取k空间数据,当位于MRI系统的主磁场中时,会导致主磁场的不均匀性。 光谱灵敏度信息是从所获取的k空间数据导出的。 通常,光谱灵敏度信息将特定共振频率与MRI系统的主磁场中的不同空间位置相关联。 可以使用所产生的光谱灵敏度信息,从所获取的k空间数据中重构对象的一个​​或多个图像,以对所获取的k空间数据进行空间编码。 通过使用光谱灵敏度信息来提供空间编码,可以例如通过对k空间进行欠采样来加速数据采集。 另外,使用提供的系统和方法,可以在存在严重的非共振的情况下获得临床上可行的图像。

    Creating and maintaining electronic gift lists
    7.
    发明授权
    Creating and maintaining electronic gift lists 有权
    创建和维护电子礼品清单

    公开(公告)号:US08442875B1

    公开(公告)日:2013-05-14

    申请号:US13471298

    申请日:2012-05-14

    IPC分类号: G06Q30/00

    CPC分类号: G06Q30/0641 G06Q30/0601

    摘要: A system for maintaining gift lists for other persons is presented. The system includes a data store and a computing device. The data store stores at least information related to items available for purchase. The computing device is in communication with and has access to the data store. Moreover, the computing device is configured to create a gift list. The gift list includes references to items that are available for purchase by a user, and that are selected by a user as potential gifts for another. Additionally, access to the gift list is controlled by the user that created the gift list. The computing device is further configured in such a way as to add a reference to an item to the gift list while the user browses the items available for purchase.

    摘要翻译: 介绍了维护其他人员礼品清单的制度。 该系统包括数据存储和计算设备。 数据存储至少存储与可购买的项目相关的信息。 计算设备与数据存储器通信并具有访问权限。 此外,计算设备被配置为创建礼物列表。 礼品列表包括可供用户购买的项目的引用,并且由用户选择作为另一个的潜在礼物。 另外,礼品列表的访问由创建礼品列表的用户控制。 计算设备进一步配置为在用户浏览可购买的项目时将对项目的引用添加到礼品列表中。

    Displaying product recommendations in electronic commerce
    8.
    发明授权
    Displaying product recommendations in electronic commerce 有权
    在电子商务中显示产品建议

    公开(公告)号:US07949573B1

    公开(公告)日:2011-05-24

    申请号:US11612397

    申请日:2006-12-18

    IPC分类号: G06Q30/00

    摘要: A system for presenting a set of recommended items corresponding to a first item is presented. The system comprises a processor, a memory; and a computer executable component. The computer executable component executes on the system, via the processor, and is configured to perform the following. An indication is received requesting the display of recommended items corresponding to the first item. A set of recommended items corresponding to the first item is then obtained. Display information is generated for displaying a list of items and the corresponding set of recommended items. The list of items includes the first item. Additionally, display information is provided, the display information for displaying the list of items and the corresponding set of recommended items on a consumer device.

    摘要翻译: 呈现用于呈现与第一项目相对应的一组推荐项目的系统。 该系统包括处理器,存储器; 和计算机可执行组件。 计算机可执行组件通过处理器在系统上执行,并被配置为执行以下操作。 接收到请求显示与第一项目相对应的推荐项目的指示。 然后获得与第一项相对应的一组推荐项目。 生成用于显示项目列表和相应的推荐项目集的显示信息。 项目列表包括第一项。 此外,提供显示信息,用于在消费者设备上显示项目列表和相应的一组推荐项目的显示信息。

    Vehicle range-based lane change assist system and method
    9.
    发明授权
    Vehicle range-based lane change assist system and method 有权
    车载车道换车辅助系统及方法

    公开(公告)号:US07501938B2

    公开(公告)日:2009-03-10

    申请号:US11135176

    申请日:2005-05-23

    IPC分类号: B60Q1/00

    CPC分类号: B60Q1/2665 B60Q9/008

    摘要: A lane change assist system and method are provided for assisting the driver of the vehicle in maneuvering a lane change. The system includes a range sensor mounted on a vehicle for sensing range to an object in a side detection zone adjacent to one side of the vehicle. The system also includes a controller for determining when the side detection zone is clear for the vehicle to change lanes based on the sensed range signal. The controller determines whether there is sufficient space to initial a lane change maneuver based on the sensed range signal and generates an output signal indicative thereof. An output is provided to warning lights indicative of the determined state for initiating the lane change maneuver.

    摘要翻译: 提供了一种车道变换辅助系统和方法,用于辅助车辆的驾驶员操纵车道变换。 该系统包括安装在车辆上的距离传感器,用于感测与邻近车辆一侧的侧面检测区域中的物体的距离。 该系统还包括一个控制器,用于基于检测到的范围信号来确定车辆侧面检测区域何时清除车道改变车道。 控制器基于感测到的距离信号来确定是否有足够的空间来初始化车道变换机动,并产生指示其的输出信号。 提供了一个输出,用于指示用于启动车道变换机动的确定状态的警告灯。

    Vehicle RF device detection system and method
    10.
    发明授权
    Vehicle RF device detection system and method 有权
    车载射频设备检测系统及方法

    公开(公告)号:US07474264B2

    公开(公告)日:2009-01-06

    申请号:US11156124

    申请日:2005-06-17

    IPC分类号: G01S3/02 H04Q7/20

    摘要: A system and method are provided for detecting use of RF transmit devices (e.g., cellular phones) in a vehicle. The system includes a first RF antenna for detecting signal strength of an RF signals transmit device at a first location in a vehicle and a power first detector for generating a first output signal indicative thereof. The system also includes a second antenna for detecting signal strength of the RF signals at a second location in the vehicle and a second power detector for generating a second output signal indicative thereof. The system further includes a signal processor for processing the first and second output signals to determine the presence of an RF transmit device in use in the vehicle and to further determine the location of the RF transmit device to determine if a driver is using the device.

    摘要翻译: 提供了一种系统和方法,用于检测车辆中的RF发射设备(例如蜂窝电话)的使用。 该系统包括用于检测车辆第一位置处的RF信号发射装置的信号强度的第一RF天线和用于产生指示其的第一输出信号的功率第一检测器。 该系统还包括用于检测车辆第二位置处的RF信号的信号强度的第二天线和用于产生指示其的第二输出信号的第二功率检测器。 该系统还包括用于处理第一和第二输出信号以确定在车辆中使用的RF发射设备的存在的信号处理器,并且进一步确定RF发射设备的位置以确定驾驶员是否正在使用该设备。