Method, system and program product for managing a customer request
    1.
    发明授权
    Method, system and program product for managing a customer request 失效
    用于管理客户请求的方法,系统和程序产品

    公开(公告)号:US07945041B2

    公开(公告)日:2011-05-17

    申请号:US11140658

    申请日:2005-05-27

    IPC分类号: H04M3/00

    CPC分类号: G06Q10/06

    摘要: Under the present invention, a request for a composite service is received from a customer. Based on the request, a delivery task list including one or more tasks required to fulfill the request is defined. The tasks are each then assigned to a service provider for performance, and a schedule for their performance is determined. As the tasks are being performed, a tracking a status thereof is tracked. Once the tasks have been completed, the customer is notified, surveyed and/or invoiced.

    摘要翻译: 在本发明中,从客户接收对组合服务的请求。 基于该请求,定义包括满足请求所需的一个或多个任务的递送任务列表。 然后将任务分配给服务提供商以进行性能,并确定其性能调度。 当执行任务时,跟踪其状态。 一旦任务完成,客户将被通知,调查和/或开具发票。

    Ribbon loading system for a typewriter or the like using a sidemounted
ribbon cartridge having a detachable ribbon guide
    2.
    发明授权
    Ribbon loading system for a typewriter or the like using a sidemounted ribbon cartridge having a detachable ribbon guide 失效
    用于打印机等的带状装载系统,其使用具有可拆卸带状引导件的带有安装的色带盒

    公开(公告)号:US4350452A

    公开(公告)日:1982-09-21

    申请号:US136003

    申请日:1980-03-31

    CPC分类号: B41J32/00

    摘要: A ribbon loading system for a printer of the kind having a moveable printhead carrier establishes a ribbon loading position for the carrier at one end of the carrier travel axis. In response to an operator initiation, the printhead carrier is driven to the loading position where the ribbon cartridge is operator mounted at a fixture adjacent the printhead. The cartridge includes a path defining section that extends to arrange a loop of ribbon around the distal side of the printhead, effectively threading the ribbon. Subsequent carrier movement is selectively coupled to the ribbon to provide ribbon drive motion.For a preferred cartridge implementation, the path defining section is detachable to travel with the printhead carrier and includes ribbon guides for defining at least a portion of the ribbon path around the printhead during printing. The preferred detachable section is held to a bulk ribbon supply section of the cartridge by a catch which is automatically released by mounting the cartridge. For the mounting and removal operations, which involve the operator, the preferred two section cartridge is connected for convenient handling as a unit.

    摘要翻译: 用于具有可移动打印头托架类型的打印机的色带装载系统在载体行进轴的一端建立载体的色带装载位置。 响应于操作者启动,打印头托架被驱动到装载位置,在该位置,色带盒被操作者安装在靠近打印头的夹具处。 盒包括一个路径限定部分,其延伸以围绕打印头的远侧侧布置一条带状环,有效地穿过色带。 随后的载体移动选择性地联接到带状物以提供色带驱动运动。 对于优选的盒实现,路径限定部分可拆卸以与打印头托架一起移动,并且包括用于在打印期间围绕打印头限定色带路径的至少一部分的色带引导件。 优选的可拆卸部分通过卡扣来保持在盒的散装色带供应部分,该卡扣通过安装墨盒而自动释放。 对于涉及操作者的安装和拆卸操作,优选的两部分盒被连接以便于作为一个单元进行处理。

    Wire matrix print head
    3.
    发明授权
    Wire matrix print head 失效
    线矩阵打印头

    公开(公告)号:US4279521A

    公开(公告)日:1981-07-21

    申请号:US90942

    申请日:1979-11-02

    IPC分类号: B41J2/235 B41J2/265 B41J3/12

    CPC分类号: B41J2/235 B41J2/265

    摘要: A wire matrix print head has a first group of wires activated by a first group of electromagnetic means disposed on the circumference of a circle and substantially equally angularly spaced from each other. A second group of print wires is activated by a second group of electromagnetic means disposed on the circumference of a circle with each of the electromagnetic means of the second group having its longitudinal axis out of alignment with the longitudinal axis of each of the electromagnetic means of the first group. The print head includes guide means to transform the two groups of wires, which have their ends remote from the ends causing printing disposed on the circumferences of two circles, into a row and column matrix for causing printing.

    摘要翻译: 有线矩阵打印头具有由设置在圆周上并且基本上彼此等角地间隔开的第一组电磁装置激活的第一组导线。 第二组打印线由设置在圆周上的第二组电磁装置激活,第二组的电磁装置的每个电磁装置的纵轴与每个电磁装置的纵轴不对齐 第一组。 打印头包括引导装置,用于将两端的电极远离端部,将设置在两个圆周上的打印件变形为行和列矩阵以使印刷成为可能。