公开(公告)号：US20170083348A1

公开(公告)日：2017-03-23

申请号：US14857642

申请日：2015-09-17

Applicant: Dropbox, Inc.

Inventor： Viraj Mody ,  Stefano Cayre ,  Jacob Hurwitz ,  Nick Rolph ,  Aadil Sarfani ,  Alexander Embiricos ,  Genevieve Sheehan ,  Huy Nguyen

IPC: G06F9/44 ,  G06F3/0481 ,  G06F3/0484 ,  H04L29/08 ,  G06F3/14

CPC classification number: G06F9/453 ,  G06F3/0481 ,  G06F3/14 ,  G06F9/4451

Abstract: A system and method for increasing user engagement with an online service. The system includes a contextual instruction tool that teaches users about features of the online service. The system provides instruction according to different contexts of a user's interaction on their device. The instructions to the user may be in near-real time to the interaction or sometime after the interaction.

公开(公告)号：US10331464B2

公开(公告)日：2019-06-25

申请号：US14857642

申请日：2015-09-17

Applicant: Dropbox, Inc.

Inventor： Viraj Mody ,  Stefano Cayre ,  Jacob Hurwitz ,  Nick Rolph ,  Aadil Sarfani ,  Alexander Embiricos ,  Genevieve Sheehan ,  Huy Nguyen

IPC: G06F9/451 ,  G06F3/14 ,  G06F3/0481 ,  G06F9/445

Abstract: A system and method for increasing user engagement with an online service. The system includes a contextual instruction tool that teaches users about features of the online service. The system provides instruction according to different contexts of a user's interaction on their device. The instructions to the user may be in near-real time to the interaction or sometime after the interaction.