摘要:
A method of linking recognized emotions to non-visual representations includes receiving at a first location information corresponding to demonstrative behaviors of individuals. The behaviors of the individuals may be analyzed during a dynamic session, in which the information is used to determine emotional states of one or more of the individuals. The information about the emotional state may then be used at the first location to determine an action for improving the dynamic session.
摘要:
A method of linking recognized emotions to non-visual representations includes receiving at a first location information corresponding to demonstrative behaviors of individuals. The behaviors of the individuals may be analyzed during a dynamic session, in which the information is used to determine emotional states of one or more of the individuals. The information about the emotional state may then be used at the first location to determine an action for improving the dynamic session.
摘要:
In one embodiment, a method for sending a video message and a text message in a communication session is provided. The method includes determining when a contextual trigger is detected in the communication session between a first user and a second user. For example, the contextual trigger may be when a first user focuses on a window being used for the communication session. The first user may then input a text message. A video message of the first user in the communication session is also determined. The video message is determined based on when the contextual trigger is determined. For example, the video message may include video from a time before when the contextual trigger is determined, such as 10 or 20 seconds before, until a time when the first user is finished inputting the text message. The text message and video message are then sent to a second user.
摘要:
In one embodiment, a method for sending a video message and a text message in a communication session is provided. The method includes determining when a contextual trigger is detected in the communication session between a first user and a second user. For example, the contextual trigger may be when a first user focuses on a window being used for the communication session. The first user may then input a text message. A video message of the first user in the communication session is also determined. The video message is determined based on when the contextual trigger is determined. For example, the video message may include video from a time before when the contextual trigger is determined, such as 10 or 20 seconds before, until a time when the first user is finished inputting the text message. The text message and video message are then sent to a second user.
摘要:
Methods and systems for transferring a communications exchange using a mobile handset are described. A radio frequency (RF) signal is transmitted from a mobile handset to a base station to provide a communications exchange. The communications exchange exists between the mobile handset and a first communications device. The mobile handset automatically detects a second communications device when it is in close proximity to the second communications device. The second communications device is capable of receiving a call handoff. If the mobile handset is in close proximity to the second communications device, then a transfer request including information associated with the second communications device is received from the second communications device. The transfer request is accepted and the communications exchange is seamlessly transferred to the second communications device form the mobile handset.
摘要:
A template that lists a shared task is received at a first device. The template is also distributed in parallel to a plurality of other devices. When information indicating that the action has been performed is received, the template is updated at the first device and also at the other devices to indicate that the action has been performed.
摘要:
A method for providing communication with an automated voice system includes establishing a first communication session between a caller and the automated voice system. The first communication session includes a call thread. The method also includes receiving a signal indicative of a call event. In response to receiving the signal indicative of the call event, a state of the call thread is saved. The method also includes establishing a second communication session between the caller and the automated voice system at a state of the call thread associated with the saved state of the call thread.
摘要:
A method for communicating a reminder message includes establishing a first connection between a user and a reminder center. The method includes communicating, from the user to the reminder center, a reminder time. The method also includes scheduling a reminder message at the reminder center, and terminating the first connection between the user and the reminder center. The method includes selecting, at the reminder center, a preferred endpoint associated with the user, from a plurality of endpoints associated with the user. The method also includes attempting to establish a second connection between the user and the reminder center, using the preferred endpoint associated with the user, at is approximately the reminder time, and communicating the reminder message from the reminder center to the user.
摘要:
A telephone system includes a first endpoint device operable to populate a subject field with a message entered by a caller, and to send a call to a called party with the message being attached thereto. A second endpoint device is operable to retrieve the message when the call is received, and to communicate the message to a called party prior to the call being answered. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.
摘要:
A method for handling a queued automatic call distributor call includes receiving a call from an endpoint of a caller over a first connection. The call comprises a request for service. The method includes connecting the call to an automatic call distributor through a second connection and determining that the call is queued. The method includes terminating the first connection with the caller and receiving an indicator to reestablish a connection with the caller. The method also includes reestablishing a connection with the caller.