公开(公告)号：US11283671B2

公开(公告)日：2022-03-22

申请号：US16804129

申请日：2020-02-28

Applicant: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP

Inventor： Anusha Chaparala ,  Prabhu Murthy ,  Rijil Abraham

IPC: H04L12/24 ,  H04L41/0631 ,  H04L41/0604 ,  H04L41/0654 ,  H04L41/069 ,  H04L41/0677

Abstract: Examples described herein relate to method and an issue management system for handling issues reported from network devices. The issue management system may receive an issue from a network device of a plurality of network devices arranged in one or more computing environments. The issue management system may determine whether there exists a solution corresponding to the issue in a solution repository based on the issue and a knowledge base. Further, in response to determining that there exists the solution corresponding to the issue, the issue management system may communicate the solution to a computing environment of the one or more computing environments that hosts the network device reporting the issue. Alternatively, if there exists no solution corresponding to the issue, the issue management system may relay the issue to a management station for the management station to address the issue.

公开(公告)号：US20210273846A1

公开(公告)日：2021-09-02

申请号：US16804129

申请日：2020-02-28

Applicant: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP

Inventor： Anusha Chaparala ,  Prabhu Murthy ,  Rijil Abraham

IPC: H04L12/24

Abstract: Examples described herein relate to method and an issue management system for handling issues reported from network devices. The issue management system may receive an issue from a network device of a plurality of network devices arranged in one or more computing environments. The issue management system may determine whether there exists a solution corresponding to the issue in a solution repository based on the issue and a knowledge base. Further, in response to determining that there exists the solution corresponding to the issue, the issue management system may communicate the solution to a computing environment of the one or more computing environments that hosts the network device reporting the issue. Alternatively, if there exists no solution corresponding to the issue, the issue management system may relay the issue to a management station for the management station to address the issue.

公开(公告)号：US11805136B2

公开(公告)日：2023-10-31

申请号：US16817543

申请日：2020-03-12

Applicant: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP

Inventor： Rijil Abraham ,  Prabhu Murthy ,  Chandrasekaran Natarajan

IPC: H04L9/40 ,  G06F9/455 ,  G06N5/04 ,  G06N20/00

CPC classification number: H04L63/1416 ,  G06F9/45558 ,  G06N5/04 ,  G06N20/00 ,  G06F2009/45587 ,  G06F2009/45595

Abstract: A technique includes accessing, by a computer, a container image that is built at least in part inside a virtual machine instance; and accessing, by the computer, an image of the virtual machine instance. Pursuant to the technique, the container image and the image of the virtual machine instance are scanned for security issues; and a result of the scanning is displayed by the computer.

公开(公告)号：US20200304526A1

公开(公告)日：2020-09-24

申请号：US16817543

申请日：2020-03-12

Applicant: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP

Inventor： Rijil Abraham ,  Prabhu Murthy ,  Chandrasekaran Natarajan

IPC: H04L29/06 ,  G06F9/455 ,  G06N20/00 ,  G06N5/04

Abstract: A technique includes accessing, by a computer, a container image that is built at least in part inside a virtual machine instance; and accessing, by the computer, an image of the virtual machine instance. Pursuant to the technique, the container image and the image of the virtual machine instance are scanned for security issues; and a result of the scanning is displayed by the computer.