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1.发明授权公开(公告)号：US09646054B2
公开(公告)日：2017-05-09
申请号：US13238430
申请日：2011-09-21
IPC分类号： G06F17/30
CPC分类号： G06F17/30522 , G06F17/3053 , G06F17/30598 , G06F17/30604
摘要： A particular case is matched to further cases, where the matching is based on plural attributes contained in the particular case and in the further cases, wherein one of the plural attributes relates to a flow of activities taken to address the respective case.
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公开(公告)号：US09690870B2
公开(公告)日：2017-06-27
申请号：US14354802
申请日：2011-10-31
CPC分类号： G06F17/30946 , G06Q10/107 , H04L51/12
摘要： Suggesting email tags. A non-transitory machine-readable storage device includes executable instructions that, when executed, cause one or more processors to provide a suggestion for at least one suggested tag based on content of an email, receive a selection of a selected tag, store the email in a computer database, thus creating a stored email, and associate the selected tag with the stored email in the computer database.
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公开(公告)号：US20140289258A1
公开(公告)日：2014-09-25
申请号：US14354802
申请日：2011-10-31
IPC分类号： G06F17/30
CPC分类号： G06F17/30946 , G06Q10/107 , H04L51/12
摘要： Suggesting email tags. A non-transitory machine-readable storage device includes executable instructions that when executed, cause one or more processor to provide a suggestion for at least one suggested tag based on content of an email, receive a selection of a selected tag store the email in a computer database, thus creating a stored email, and associate the selected tag with the stored email in the computer database.
摘要翻译： 建议电子邮件标签。 非暂时机器可读存储设备包括可执行指令，其在执行时使得一个或多个处理器基于电子邮件的内容来提供至少一个建议标签的建议，接收所选标签的选择将该电子邮件存储在 计算机数据库，从而创建存储的电子邮件，并将所选择的标签与存储的电子邮件关联在计算机数据库中。
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4.发明申请MATCHING OF CASES BASED ON ATTRIBUTES INCLUDING AN ATTRIBUTE RELATING TO FLOW OF ACTIVITIES 有权基于属性的事件匹配，包括与活动流相关的属性公开(公告)号：US20130073557A1
公开(公告)日：2013-03-21
申请号：US13238430
申请日：2011-09-21
IPC分类号： G06F17/30
CPC分类号： G06F17/30522 , G06F17/3053 , G06F17/30598 , G06F17/30604
摘要： A particular case is matched to further cases, where the matching is based on plural attributes contained in the particular case and in the further cases, wherein one of the plural attributes relates to a flow of activities taken to address the respective case.
摘要翻译： 特定情况与进一步的情况相匹配，其中匹配基于特定情况中包含的复数属性，而在另外的情况下，其中多个属性中的一个涉及为了解决相应情况而采取的活动流程。
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5.发明申请公开(公告)号：US20130238521A1
公开(公告)日：2013-09-12
申请号：US13415803
申请日：2012-03-08
IPC分类号： G06Q10/00
CPC分类号： G06Q10/00
摘要： A system including one or more processors and memory. The memory stores computer-executable instructions that control the one or more processors to receive requests, interpret the requests in the context of a process, and provide responses based on interpretations of the requests in the context of the process.
摘要翻译： 包括一个或多个处理器和存储器的系统。 存储器存储控制一个或多个处理器以接收请求的计算机可执行指令，在进程的上下文中解释请求，并且基于在该过程的上下文中对请求的解释来提供响应。
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公开(公告)号：US20130238375A1
公开(公告)日：2013-09-12
申请号：US13415814
申请日：2012-03-08
IPC分类号： G06Q10/00
CPC分类号： G06Q10/00
摘要： A system including one or more processors and memory. The memory stores computer-executable instructions that control the one or more processors to receive a set of emails, process the set of emails to produce information related to the set of emails, evaluate the information related to the set of emails to answer one or more questions and produce evaluation results, and aggregate the evaluation results into a feedback report.
摘要翻译： 包括一个或多个处理器和存储器的系统。 存储器存储控制一个或多个处理器以接收一组电子邮件的计算机可执行指令，处理一组电子邮件以产生与该组电子邮件相关的信息，评估与该组电子邮件相关的信息以应答一个或多个 提出评估结果，并将评估结果汇总到反馈报告中。
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公开(公告)号：US20140164051A1
公开(公告)日：2014-06-12
申请号：US14131536
申请日：2011-08-25
IPC分类号： G06Q10/06
CPC分类号： G06Q10/0633 , G06Q10/0631
摘要： A flow model of an activity flow that is based on cases is provided. The flow model is annotated with information from the cases. A matching step in the activity flow that matches a given step of a particular case is identified, and a next step is recommended based on the matching step in the activity flow of the flow model.
摘要翻译： 提供了基于案例的活动流的流模型。 流量模型用来自案例的信息进行注释。 识别与特定情况的给定步骤匹配的活动流中的匹配步骤，并且基于流模型的活动流程中的匹配步骤推荐下一步骤。
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公开(公告)号：US20130054301A1
公开(公告)日：2013-02-28
申请号：US13219485
申请日：2011-08-26
IPC分类号： G06Q10/06
摘要： A customized process template is generated for an organization by customizing an abstract process template of a process for the organization. A discovered process model is generated based on enactment traces of the process. A suggestion for refining the process is generated based at least in part on the discovered process model.
摘要翻译： 通过为组织的过程定制抽象流程模板，为组织生成自定义流程模板。 根据过程的制定痕迹生成发现的过程模型。 至少部分地基于发现的过程模型来生成改进过程的建议。
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公开(公告)号：US20130159242A1
公开(公告)日：2013-06-20
申请号：US13818677
申请日：2010-09-01
IPC分类号： G06N5/04
CPC分类号： G06N5/048 , G06Q10/06313
摘要： Information relating to project metric data and occurrence of events in a plurality of projects is received (102). Uncertainty data is determined (106) based on the received information, where the uncertainty data represents a probability distribution of at least one metric associated with the active project. Input relating to a scenario to perform what-if analysis is received (108), and based on the input, what-if analysis is performed (110).
摘要翻译： 接收与项目度量数据有关的信息和在多个项目中发生事件的信息（102）。 基于接收的信息确定不确定性数据（106），其中不确定性数据表示与活动项目相关联的至少一个度量的概率分布。 （108），并且基于输入，假设分析被执行（110）的与场景相关的输入。
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公开(公告)号：US20130073533A1
公开(公告)日：2013-03-21
申请号：US13636412
申请日：2010-04-09
IPC分类号： G06F17/30
CPC分类号： G06F17/30011 , G06K9/00483 , G06N99/005
摘要： One embodiment of the present invention is directed to a project search system, implemented on one or more computer systems, comprising two or more stored projects represented by electronically stored, computer-accessible data that are stored in a project-database component; a project-comparator subsystem, executed on the one or more computer systems, that generates a similarity metric for two electronically-represented projects input to the project-comparator subsystem; and a project search engine, executed on the one or more computer systems, that receives data that represents an input project, identifies, by pairwise comparison of the stored projects with the input project using the project-comparator subsystem, one or more stored projects with greatest similarity to the input project, and outputs, to a graphical interface displayed on a computer display or to an application program, indications of the one or more stored projects with greatest similarity to the input project.
摘要翻译： 本发明的一个实施例涉及一种在一个或多个计算机系统上实现的项目搜索系统，包括由存储在项目数据库组件中的由电子存储的计算机可访问数据表示的两个或多个存储的项目; 在一个或多个计算机系统上执行的项目 - 比较器子系统，其为输入到项目 - 比较器子系统的两个电子代表项目生成相似性度量; 以及在一个或多个计算机系统上执行的项目搜索引擎，其接收表示输入项目的数据，通过使用项目比较器子系统将存储的项目与输入项目成对比较来识别一个或多个存储的项目， 与输入项目最相似，并将其输出到在计算机显示器或应用程序上显示的图形界面，指示与输入项目最相似的一个或多个存储的项目。
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