公开(公告)号：US20170154297A1

公开(公告)日：2017-06-01

申请号：US15309998

申请日：2014-09-05

Applicant: Hewlett Packard Enterprise Development LP

Inventor： Jean-Philippe Chenu ,  Laurent Bernardi ,  Dominique Domet De Mont ,  Elodie Descarpentries

IPC: G06Q10/06 ,  G06Q30/04 ,  G06Q30/00 ,  H04L29/06

CPC classification number: G06Q10/063112 ,  G06Q30/016 ,  G06Q30/04 ,  H04L65/1069

Abstract: Purchase support can include a resource identifier including identifying information, a purchase, a support agent that has a capability to support the purchase, and a web-based real-time communication session between a client and the support agent.