SPEECH RECOGNITION BASED QUERY METHOD AND APPARATUS
    1.
    发明申请
    SPEECH RECOGNITION BASED QUERY METHOD AND APPARATUS 审中-公开
    基于语音识别的查询方法和设备

    公开(公告)号:US20130315385A1

    公开(公告)日:2013-11-28

    申请号:US13899110

    申请日:2013-05-21

    CPC classification number: H04M3/5166 H04M3/4933 H04M2201/40

    Abstract: Embodiments of the present invention provide a speech recognition based query method and apparatus, relating to the communication field and capable of increasing the accuracy of speech recognition and improving the working efficiency. The method includes: when determining that a received customer speech is a non-standard speech, forwarding the speech of the customer to an agent to prompt the agent to make a standard speech; extracting a keyword of the received standard speech of the agent; and querying according to the keyword of the standard speech of the agent, and obtaining a query result, so that the agent provides a service for the customer according to the query result. The embodiments of the present invention are applied in a customer service system.

    Abstract translation: 本发明的实施例提供了一种基于语音识别的查询方法和装置,涉及通信领域并且能够提高语音识别的精度并提高工作效率。 该方法包括:当确定接收到的客户语音是非标准语音时,将客户的语音转发给代理以提示代理进行标准语音; 提取代理人接收的标准语音的关键字; 并根据代理的标准语音的关键字进行查询,并获得查询结果,以便代理根据查询结果为客户提供服务。 本发明的实施例应用于客户服务系统中。

    PREVIEW-IMAGE DISPLAY METHOD AND TERMINAL DEVICE

    公开(公告)号:US20230121376A1

    公开(公告)日:2023-04-20

    申请号:US18064107

    申请日:2022-12-09

    Abstract: The present disclosure discloses a preview-image display while a terminal device photographs a picture. The method comprises: obtaining, by a terminal device, a first preview image and a second preview image, wherein the first preview image is based on a current picture in a first mode and the second preview image is based on the current picture in a second mode; and displaying, by the terminal device, a first part of the first preview image and a second part of the second preview image in a preview area, wherein the first part of the first preview image and the second part of the second preview image constitute a third preview image based on the current picture.

    Multimedia file playback method and apparatus
    3.
    发明授权
    Multimedia file playback method and apparatus 有权
    多媒体文件播放方法及装置

    公开(公告)号:US09432730B2

    公开(公告)日:2016-08-30

    申请号:US14107944

    申请日:2013-12-16

    Abstract: A multimedia file playback method and apparatus where the multimedia file playback method includes: recognizing a face of a viewer to determine an age type of the viewer, where the age type includes an adult type and a juvenile type; obtaining information about a position and length of a sensitive clip in the multimedia file if the determined age type includes a juvenile type; and playing the multimedia file in which the sensitive clip is hidden to the viewer according to the information about the position and length of the sensitive clip in the multimedia file. The multimedia file playback method and apparatus can prevent inappropriate videos, images, and other information from adversely affecting juveniles.

    Abstract translation: 一种多媒体文件播放方法和装置,其中多媒体文件播放方法包括:识别观看者的脸部以确定观看者的年龄类型,其中年龄类型包括成年人和少年类型; 如果确定的年龄类型包括少年类型,则获取关于多媒体文件中的敏感剪辑的位置和长度的信息; 根据关于多媒体文件中的敏感剪辑的位置和长度的信息,将敏感剪辑隐藏到观看者的多媒体文件。 多媒体文件播放方法和装置可以防止不适当的视频,图像和其他信息对青少年造成不利影响。

    Quality Inspection Processing Method and Device
    6.
    发明申请
    Quality Inspection Processing Method and Device 审中-公开
    质量检验处理方法及装置

    公开(公告)号:US20150032515A1

    公开(公告)日:2015-01-29

    申请号:US14512791

    申请日:2014-10-13

    Abstract: The present invention provides a quality inspection processing method and device. The method includes recording a media record of a current service; acquiring each media type in the recorded media record, and searching for and segmenting the recorded media record to acquire a sub-media record corresponding to each media type; and for each sub-media record, performing quality inspection processing on the sub-media record according to a policy that corresponds to the media type of the sub-media record, so as to acquire a quality inspection result of the media record.

    Abstract translation: 本发明提供了一种质量检验处理方法和装置。 该方法包括记录当前服务的媒体记录; 获取所记录的媒体记录中的每种媒体类型,并搜索并分割所记录的媒体记录以获取对应于每种媒体类型的子媒体记录; 并且对于每个子媒体记录,根据与子媒体记录的媒体类型对应的策略对子媒体记录执行质量检查处理,以便获得媒体记录的质量检查结果。

    Preview-image display method and terminal device

    公开(公告)号:US10911682B2

    公开(公告)日:2021-02-02

    申请号:US16549881

    申请日:2019-08-23

    Abstract: Embodiments of the present invention relate to the communications field, and disclose a preview-image display method and a terminal device. obtain, by a terminal device, a first preview image during photographing, where the first preview image is a preview image that is of a current photographing screen and that is in a first photographing mode; determine a second photographing mode; obtain a second preview image, where the second preview image is a preview image that is of the current photographing screen and that is in the second photographing mode; determine a first part of the first preview image and a second part of the second preview image according to a preset rule; and display the first part of the first preview image and the second part of the second preview image in a preview area.

    Multimedia File Playback Method and Apparatus
    9.
    发明申请
    Multimedia File Playback Method and Apparatus 有权
    多媒体文件播放方法和装置

    公开(公告)号:US20140178048A1

    公开(公告)日:2014-06-26

    申请号:US14107944

    申请日:2013-12-16

    Abstract: A multimedia file playback method and apparatus where the multimedia file playback method includes: recognizing a face of a viewer to determine an age type of the viewer, where the age type includes an adult type and a juvenile type; obtaining information about a position and length of a sensitive clip in the multimedia file if the determined age type includes a juvenile type; and playing the multimedia file in which the sensitive clip is hidden to the viewer according to the information about the position and length of the sensitive clip in the multimedia file. The multimedia file playback method and apparatus can prevent inappropriate videos, images, and other information from adversely affecting juveniles.

    Abstract translation: 一种多媒体文件播放方法和装置,其中多媒体文件播放方法包括:识别观看者的脸部以确定观看者的年龄类型,其中年龄类型包括成年人和少年类型; 如果确定的年龄类型包括少年类型,则获取关于多媒体文件中的敏感剪辑的位置和长度的信息; 根据关于多媒体文件中的敏感剪辑的位置和长度的信息,将敏感剪辑隐藏到观看者的多媒体文件。 多媒体文件播放方法和装置可以防止不适当的视频,图像和其他信息对青少年造成不利影响。

    Method and Apparatus for Switching Among Multiple Message Reply Windows
    10.
    发明申请
    Method and Apparatus for Switching Among Multiple Message Reply Windows 审中-公开
    用于在多个消息回复窗口中切换的方法和装置

    公开(公告)号:US20140115496A1

    公开(公告)日:2014-04-24

    申请号:US14135997

    申请日:2013-12-20

    CPC classification number: G06F3/0481

    Abstract: A method and an apparatus for switching among multiple message reply windows. The method includes: presenting multiple message reply windows, where a message reply window placed on the top is used to display a message of a user at a peer end and is further used to receive a reply message for the presented message of the user at the peer end; and automatically switching, according to an ordered queue of the multiple message reply windows, the first message reply window in the ordered queue to the message reply window placed on the top, where the ordered queue is generated by ordering the multiple message reply windows in a customized ordering manner.

    Abstract translation: 一种用于在多个消息回复窗口之间切换的方法和装置。 该方法包括:呈现多个消息回复窗口,其中放置在顶部的消息回复窗口用于在对端显示用户的消息,并且进一步用于接收用户在所述用户的所述消息的应答消息 对端 并根据多个消息回复窗口的有序队列自动切换排序队列中的第一个消息回复窗口,放置在顶部的消息回复窗口中,其中通过在多个消息回复窗口中排序生成有序队列 定制订购方式。

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