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公开(公告)号:US20190166015A1
公开(公告)日:2019-05-30
申请号:US15827136
申请日:2017-11-30
发明人: Ea-Ee Jan , Amitkumar M. Paradkar
IPC分类号: H04L12/24
CPC分类号: H04L41/507 , H04L41/0622 , H04L41/064 , H04L41/069 , H04L41/5003 , H04L41/5074
摘要: As disclosed herein an information technology service ticket characterization method includes receiving tickets from one or more client devices during a time period, determining focus windows within the time period where each focus window includes an event window, identifying tickets received within the focus windows, determining a proportion of identified tickets that are related to a service event, and based on the proportion of identified tickets that are related to the service event, assessing the quality of the service event. A corresponding system and computer program product are also disclosed herein.
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公开(公告)号:US20190019127A1
公开(公告)日:2019-01-17
申请号:US15889405
申请日:2018-02-06
摘要: Embodiments of the present invention provide methods, computer program products, and systems for scheduling a meeting. Embodiments of the present invention can be used to calculate a level of criticality and flexibility for each unavailable member of a set of members of a meeting that can be used to prioritize unavailable members of the meeting. Embodiments of the present invention can be used to identify candidate meeting times based, at least in part, on the level of criticality and flexibility for each unavailable member.
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公开(公告)号:US20190019126A1
公开(公告)日:2019-01-17
申请号:US15650176
申请日:2017-07-14
摘要: Embodiments of the present invention provide methods, computer program products, and systems for scheduling a meeting. Embodiments of the present invention can be used to calculate a level of criticality and flexibility for each unavailable member of a set of members of a meeting that can be used to prioritize unavailable members of the meeting. Embodiments of the present invention can be used to identify candidate meeting times based, at least in part, on the level of criticality and flexibility for each unavailable member.
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公开(公告)号:US20190004891A1
公开(公告)日:2019-01-03
申请号:US15638478
申请日:2017-06-30
发明人: Chen CH Bi , Ea-Ee Jan , Ye WY Wang , Xiang Zhang
摘要: A method and system for improving an automated hardware apparatus failure prediction system is provided. The method includes automatically retrieving operational data associated with operation of a hardware device being monitored for potential failure. Differing time frame software windows associated with observing operational data and hardware device are determined and the operational data is analyzed. In response, an apparatus malfunction prediction software application and a component prediction software application is generated. Features associated with execution of the software applications are generated and a first group of features are added to software code of the apparatus malfunction prediction software application. A second group of features are additionally added to software code of the component prediction software application.
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公开(公告)号:US20180364714A1
公开(公告)日:2018-12-20
申请号:US15626547
申请日:2017-06-19
摘要: A tool for protecting outdoor objects from weather related damage. Responsive to a registration request, the tool registers an object and an originating location where the object is currently located. The tool determines whether a risk threshold for the object is exceeded based, at least in part, on weather conditions at the originating location. Responsive to a determination that the risk threshold for the object is exceeded, the tool instructs one or more drones to relocate the object from an originating location to a protected location that is protected from the weather conditions.
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公开(公告)号:US11042581B2
公开(公告)日:2021-06-22
申请号:US16026723
申请日:2018-07-03
摘要: Systems, methods, and computer program products relating to clustering unstructured data. A set of unstructured documents is tokenized to produce a plurality of tokens. A frequency at which terms appear in the plurality of tokens is analyzed, to generate a vocabulary of terms. A vocabulary indices matrix is generated based on the generated vocabulary of terms. The matrix relates to the set of unstructured documents. A plurality of rows in the vocabulary indices matrix are matched to generate a plurality of clusters for the set of unstructured documents.
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公开(公告)号:US10894544B2
公开(公告)日:2021-01-19
申请号:US15861810
申请日:2018-01-04
摘要: A protective action system and method includes detecting the impending weather conditions for a geographic region, and in response to detecting the impending weather conditions, determining that an initial location of the autonomous vehicle is located in the geographic region affected by the impending weather conditions, calculating a current risk of damage to the autonomous vehicle based on the impending weather conditions in the geographic region and a current state of the autonomous vehicle, comparing the current risk of damage to a threshold of acceptable risk of damage, wherein, the current risk of damage exceeds a threshold of acceptable risk, assessing a user calendar to determine that taking a protective action by the autonomous vehicle is acceptable, and instructing the autonomous vehicle to take the protective action so that the current state of the autonomous vehicle is changed to a safe state to avoid damage from the impending weather conditions.
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公开(公告)号:US20200012728A1
公开(公告)日:2020-01-09
申请号:US16026723
申请日:2018-07-03
摘要: Systems, methods, and computer program products relating to clustering unstructured data. A set of unstructured documents is tokenized to produce a plurality of tokens. A frequency at which terms appear in the plurality of tokens is analyzed, to generate a vocabulary of terms. A vocabulary indices matrix is generated based on the generated vocabulary of terms. The matrix relates to the set of unstructured documents. A plurality of rows in the vocabulary indices matrix are matched to generate a plurality of clusters for the set of unstructured documents.
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9.
公开(公告)号:US10346773B2
公开(公告)日:2019-07-09
申请号:US15593774
申请日:2017-05-12
摘要: The present invention is a method and system to assist people traveling together through a transport hub from a current location to a destination location using a smart portable personal computing devices which provide personal data, travel data and transport hub data. The method provides for sub-groups of traveler's having common travel preferences, and it maps routes according to those preferences for the group members to travel through the transport hub together. Continuous monitoring of values provides an alert on each sub-group member's personal computing device when the personal data, travel data, transport hub data, or predetermined parameters change.
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10.
公开(公告)号:US20180349962A1
公开(公告)日:2018-12-06
申请号:US15613367
申请日:2017-06-05
摘要: A method and associated computer program product for providing targeted digital advertisements to a user. The method includes receiving a detected electromagnetic noise signal of one or more objects, comparing the detected electromagnetic noise signal to one or more stored electromagnetic noise signals associated with one or more objects, and determining an identity of the one or more objects based on the comparison between the detected electromagnetic noise signal the stored electromagnetic noise signals. The method further includes providing targeted digital advertisement(s) to the user based on the determined identity of the one or more objects.
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