STRUCTURED ARTICLE GENERATION
    1.
    发明申请

    公开(公告)号:US20210117431A1

    公开(公告)日:2021-04-22

    申请号:US16655064

    申请日:2019-10-16

    Abstract: One embodiment provides a method, including: receiving, from a user, input for generating an article, wherein the input comprises (i) an indication of topic-specific requirements for the article that are dependent upon a topic of the article and (ii) an indication of non-topic-specific requirements for the article that are independent of the topic of the article; creating at least one query from the input; retrieving, from secondary sources by performing a search utilizing the query, structured information contextually relevant to the topic; and from the structured information, generating the article, wherein the article comprises a coherent and grammatically fluid structured article generated in view of the topic-specific requirements and the non-topic-specific requirements.

    Script modification
    2.
    发明授权

    公开(公告)号:US10891437B2

    公开(公告)日:2021-01-12

    申请号:US16165039

    申请日:2018-10-19

    Abstract: Techniques for script modification are provided including receiving a script and parsing the script to identify at least one attribute of the script. The identified at least one attribute is presented to a user in a graphical user interface via a display device and an adjustment of at least one element in the graphical user interface that corresponds to the at least one attribute is received from the user via an input device. Modification data corresponding to the at least one attribute are received from a data repository and at least one attribute of the script is modified based on the received adjustment and the obtained modification data corresponding to the at least one attribute. A modified script is generated based on the modified at least one attribute.

    Evaluation of dynamic relationships between application components

    公开(公告)号:US11157267B1

    公开(公告)日:2021-10-26

    申请号:US17015233

    申请日:2020-09-09

    Abstract: A computer-implemented method includes receiving, by a processor, real time operation data related to an application, identifying components of the application based on the operation data, extracting relationships and interdependencies between the components, and generating a graph of the identified components, the relationships and the interdependencies. The method also includes determining one or more dynamic metrics of the identified components, the one or more dynamic metrics indicative of interactions between the components, extracting statistical information describing at least one of performance and resource consumption based on the operation data, incorporating the dynamic metrics into the graph, determining a behavior of at least one component based on a pattern of appearance of the at least one component in the graph, and generating a model of the application based on the identified components and the determined behaviors.

    Embedding Natural Language Context in Structured Documents Using Document Anatomy

    公开(公告)号:US20200175114A1

    公开(公告)日:2020-06-04

    申请号:US16207983

    申请日:2018-12-03

    Abstract: Methods, systems and computer program products for natural language context embedding are provided herein. A computer-implemented method includes extracting a document anatomy and document elements from a given structured document, identifying semantic references in the given structured document, and generating an ontology comprising (i) a hierarchy of concepts and (ii) relations connecting the concepts, each concept comprising attributes for a document element. The computer-implemented method also includes generating natural language text context for a given document element by utilizing the ontology to combine (i) attributes of a given concept corresponding to the given document element with (ii) attributes of another concept, the other concept corresponding to another document element, the other concept being connected to the given concept by at least one relation. The computer-implemented method further includes modifying the given structured document by embedding the natural language context with the given document element in the given structured document.

    Embedding natural language context in structured documents using document anatomy

    公开(公告)号:US11151323B2

    公开(公告)日:2021-10-19

    申请号:US16207983

    申请日:2018-12-03

    Abstract: Methods, systems and computer program products for natural language context embedding are provided herein. A computer-implemented method includes extracting a document anatomy and document elements from a given structured document, identifying semantic references in the given structured document, and generating an ontology comprising (i) a hierarchy of concepts and (ii) relations connecting the concepts, each concept comprising attributes for a document element. The computer-implemented method also includes generating natural language text context for a given document element by utilizing the ontology to combine (i) attributes of a given concept corresponding to the given document element with (ii) attributes of another concept, the other concept corresponding to another document element, the other concept being connected to the given concept by at least one relation. The computer-implemented method further includes modifying the given structured document by embedding the natural language context with the given document element in the given structured document.

    EVALUATING RESOLVER SKILLS
    6.
    发明申请

    公开(公告)号:US20170221373A1

    公开(公告)日:2017-08-03

    申请号:US15013818

    申请日:2016-02-02

    CPC classification number: G09B7/02

    Abstract: One embodiment provides a method for evaluating resolver skills, the method including: utilizing at least one processor to execute computer code that performs the steps of: obtaining a closed ticket; extracting, from the closed ticket, ticket information; associating, based on the ticket information, the closed ticket with a resolver; identifying, based on the ticket information, at least one performance characteristic associated with the resolver; and updating, based on the performance characteristic, a resolver score. Other aspects are described and claimed.

    Structured article generation
    7.
    发明授权

    公开(公告)号:US11194816B2

    公开(公告)日:2021-12-07

    申请号:US16655064

    申请日:2019-10-16

    Abstract: One embodiment provides a method, including: receiving, from a user, input for generating an article, wherein the input comprises (i) an indication of topic-specific requirements for the article that are dependent upon a topic of the article and (ii) an indication of non-topic-specific requirements for the article that are independent of the topic of the article; creating at least one query from the input; retrieving, from secondary sources by performing a search utilizing the query, structured information contextually relevant to the topic; and from the structured information, generating the article, wherein the article comprises a coherent and grammatically fluid structured article generated in view of the topic-specific requirements and the non-topic-specific requirements.

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