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    AUTOMATED AGENT AVAILABILITY DETECTION
    1.
    发明申请
    AUTOMATED AGENT AVAILABILITY DETECTION 有权
    自动化代理可用性检测

    公开(公告)号：US20090290702A1

    公开(公告)日：2009-11-26

    申请号：US12125392

    申请日：2008-05-22

    申请人： James Mitchell ,  John Cambray

    发明人： James Mitchell ,  John Cambray

    IPC分类号： H04M3/00

    CPC分类号： H04M3/51 ,  H04M3/2272 ,  H04M3/5175

    摘要： A system for automatically detecting status of an agent in a call center is provided. The system may have a call center management system with a plurality of agent workstations coupled to the call center management system and a plurality of telephones associated with the agent workstations. The system may also have a switch that automatically connects calls to the telephones. An off-hook detector automatically detects a manually initiated off-hook status of at least one of the telephones and signals the switch that the agent at the telephones is unavailable. The switch may then avoid connecting a call to the unavailable agent.

    摘要翻译： 提供了一种用于自动检测呼叫中心中的代理状态的系统。 系统可以具有呼叫中心管理系统，其具有耦合到呼叫中心管理系统的多个代理工作站以及与代理工作站相关联的多个电话。 该系统还可以具有自动将呼叫连接到电话的交换机。 摘机检测器自动检测至少一个电话的手动启动的摘机状态，并向交换机通知电话上的代理不可用。 交换机然后可以避免将呼叫连接到不可用的代理。

    Automated agent availability detection
    2.
    发明授权
    Automated agent availability detection 有权
    自动代理可用性检测

    公开(公告)号：US08718264B2

    公开(公告)日：2014-05-06

    申请号：US12125392

    申请日：2008-05-22

    申请人： James Mitchell ,  John Cambray

    发明人： James Mitchell ,  John Cambray

    IPC分类号： H04M3/00 ,  H04M5/00 ,  H04M11/00

    CPC分类号： H04M3/51 ,  H04M3/2272 ,  H04M3/5175

    摘要： A system for automatically detecting status of an agent in a call center is provided. The system may have a call center management system with a plurality of agent workstations coupled to the call center management system and a plurality of telephones associated with the agent workstations. The system may also have a switch that automatically connects calls to the telephones. An off-hook detector automatically detects a manually initiated off-hook status of at least one of the telephones and signals the switch that the agent at the telephones is unavailable. The switch may then avoid connecting a call to the unavailable agent.

    摘要翻译： 提供了一种用于自动检测呼叫中心中的代理状态的系统。 系统可以具有呼叫中心管理系统，其具有耦合到呼叫中心管理系统的多个代理工作站以及与代理工作站相关联的多个电话。 该系统还可以具有自动将呼叫连接到电话的交换机。 摘机检测器自动检测至少一个电话的手动启动的摘机状态，并向交换机通知电话上的代理不可用。 交换机然后可以避免将呼叫连接到不可用的代理。

    Hollow drug-filled stent and method of forming hollow drug-filled stent
    4.
    发明授权
    Hollow drug-filled stent and method of forming hollow drug-filled stent 有权
    空心药物填充支架和形成中空药物填充支架的方法

    公开(公告)号：US08998977B2

    公开(公告)日：2015-04-07

    申请号：US13447004

    申请日：2012-04-13

    申请人： Ryan Bienvenu ,  James Mitchell ,  Dustin Thompson

    发明人： Ryan Bienvenu ,  James Mitchell ,  Dustin Thompson

    IPC分类号： A61F2/06 ,  B21D3/00 ,  B21D17/02 ,  A61F2/86 ,  A61F2/91 ,  A61L31/02 ,  A61L31/16 ,  A61L31/18

    CPC分类号： A61F2/86 ,  A61F2/91 ,  A61F2210/0076 ,  A61F2240/001 ,  A61F2250/0068 ,  A61F2250/0098 ,  A61L31/022 ,  A61L31/16 ,  A61L31/18 ,  Y10T29/49817 ,  Y10T29/4998

    摘要： A stent is formed from a wire having an outer member, a radiopaque member lining at least a portion of the outer member inner surface, and a lumen defined by the outer member inner surface or the radiopaque member inner surface. A substance is disposed in the lumen to be eluted through at least one opening disposed through the outer member to the lumen. The radiopaque member may be substantially continuous along the length of the wire or disposed only along portions of the wire such as crowns. In a method for making the stent, a composite wire including an outer member, a radiopaque intermediate member, and a core member is shaped into a stent pattern and processed to remove the core member and optionally portions of the radiopaque intermediate member, without damaging the outer member.

    摘要翻译： 支架由具有外部构件的线材，内部至少部分外部构件内表面的不透射线构件以及由外部构件内表面或不透射线构件内表面限定的内腔形成。 物质被设置在内腔中以通过穿过外部构件设置到内腔的至少一个开口被洗脱。 不透射线的构件可以沿着导线的长度基本上是连续的，或者仅沿着线的部分如冠冠设置。 在制造支架的方法中，将包括外部构件，不透射线中间构件和芯构件的复合线材成形为支架图案并且被处理以移除芯构件以及可选地部分不透射线的中间构件，而不损坏 外部成员。

    Systems and methods for automatic discovery of systems and accounts
    5.
    发明授权
    Systems and methods for automatic discovery of systems and accounts 有权
    自动发现系统和帐户的系统和方法

    公开(公告)号：US08863253B2

    公开(公告)日：2014-10-14

    申请号：US12571231

    申请日：2009-09-30

    申请人： Gyle Iverson ,  Jeffery Nielsen ,  Julie Lustig-Rusch ,  James Mitchell

    发明人： Gyle Iverson ,  Jeffery Nielsen ,  Julie Lustig-Rusch ,  James Mitchell

    IPC分类号： H04L29/06

    CPC分类号： H04L63/102 ,  H04L63/083 ,  H04L63/10 ,  H04L63/1433

    摘要： In various embodiments, a method comprises scanning a directory structure to generate a scan result comprising a plurality of discovered systems, identifying one or more accounts associated with at least one of the plurality of discovered systems, configuring a security appliance to change one or more old passwords to one or more new passwords for the one or more accounts, and changing, with the configured security appliance, the one or more old passwords to the one or more new passwords.

    摘要翻译： 在各种实施例中，一种方法包括扫描目录结构以生成包括多个发现的系统的扫描结果，识别与所述多个发现的系统中的至少一个相关联的一个或多个帐户，配置安全设备以改变一个或多个旧的 一个或多个帐户的一个或多个新密码的密码，以及使用已配置的安全设备将一个或多个旧密码更改为一个或多个新密码。

    PPS Electrode Reinforcing Material/Crack Mitigant
    7.
    发明申请
    PPS Electrode Reinforcing Material/Crack Mitigant 有权
    PPS电极增强材料/裂纹缓和

    公开(公告)号：US20140045095A1

    公开(公告)日：2014-02-13

    申请号：US13568499

    申请日：2012-08-07

    申请人： James Mitchell ,  Timothy J. Fuller

    发明人： James Mitchell ,  Timothy J. Fuller

    IPC分类号： H01M8/10 ,  B01J31/06 ,  B29C39/14

    CPC分类号： C09D11/52 ,  H01M4/8807 ,  H01M4/8846 ,  H01M4/9075 ,  H01M4/925 ,  H01M8/1007 ,  H01M2008/1095 ,  Y02P70/56

    摘要： A metal electrode assembly for fuel cell applications includes a cathode catalyst layer, an anode catalyst layer, and an ion-conducting membrane disposed between the cathode catalyst layer and the anode catalyst layer. The cathode catalyst layer or the anode layer each independently including a catalyst composition and a first polymer wherein at least one of the cathode catalyst layer or the anode layer include a first polymer and polyphenylene sulfide-containing structures. A method for making a fuel cell catalyst layer is also provided.

    摘要翻译： 用于燃料电池应用的金属电极组件包括阴极催化剂层，阳极催化剂层和设置在阴极催化剂层和阳极催化剂层之间的离子传导膜。 阴极催化剂层或阳极层各自独立地包括催化剂组合物和第一聚合物，其中阴极催化剂层或阳极层中的至少一个包括第一聚合物和含聚苯硫醚的结构。 还提供了制造燃料电池催化剂层的方法。

    Pt Nanotubes
    8.
    发明申请
    Pt Nanotubes 有权
    Pt纳米管

    公开(公告)号：US20130327494A1

    公开(公告)日：2013-12-12

    申请号：US13492392

    申请日：2012-06-08

    申请人： James Mitchell ,  Timothy J. Fuller ,  Lijun Zou

    发明人： James Mitchell ,  Timothy J. Fuller ,  Lijun Zou

    IPC分类号： B22D25/02 ,  B22C9/00

    CPC分类号： H01M4/8814 ,  B82Y30/00 ,  B82Y40/00 ,  H01M4/8875 ,  H01M4/92

    摘要： A method for making hollow metal tubes includes a step combining a polyphenylene sulfide-containing resin with a water soluble carrier resin to form a resinous mixture. The resinous mixture is then extruded to form an extruded resinous mixture. The extruded resinous mixture includes polyphenylene sulfide-containing fibers within the carrier resin. The extruded resinous mixture is contacted (i.e., washed) with water to separate the polyphenylene sulfide-containing fibers from the carrier resin. The polyphenylene sulfide-containing fibers are then coated with a metal layer. The hollow metal tubes are then formed by removing the polyphenylene sulfide-containing fibers.

    摘要翻译： 制造中空金属管的方法包括将含有聚苯硫醚的树脂与水溶性载体树脂组合以形成树脂混合物的步骤。 然后将树脂混合物挤出以形成挤出的树脂混合物。 挤出的树脂混合物包括载体树脂内的含聚苯硫醚的纤维。 将挤出的树脂混合物与水接触（即洗涤）以从载体树脂中分离含聚苯硫醚的纤维。 然后用金属层涂覆含聚苯硫醚的纤维。 然后通过除去含有聚苯硫醚的纤维形成中空金属管。

    HOLLOW DRUG-FILLED STENT AND METHOD OF FORMING HOLLOW DURG-FILLED STENT
    9.
    发明申请
    HOLLOW DRUG-FILLED STENT AND METHOD OF FORMING HOLLOW DURG-FILLED STENT 有权
    中空药液填充瓶和形成中空含氟钢瓶的方法

    公开(公告)号：US20130274867A1

    公开(公告)日：2013-10-17

    申请号：US13447004

    申请日：2012-04-13

    申请人： Ryan BIENVENU ,  James Mitchell ,  Dustin Thompson

    发明人： Ryan BIENVENU ,  James Mitchell ,  Dustin Thompson

    IPC分类号： A61L27/54 ,  B23P17/00

    CPC分类号： A61F2/86 ,  A61F2/91 ,  A61F2210/0076 ,  A61F2240/001 ,  A61F2250/0068 ,  A61F2250/0098 ,  A61L31/022 ,  A61L31/16 ,  A61L31/18 ,  Y10T29/49817 ,  Y10T29/4998

    摘要： A stent is formed from a wire having an outer member, a radiopaque member lining at least a portion of the outer member inner surface, and a lumen defined by the outer member inner surface or the radiopaque member inner surface. A substance is disposed in the lumen to be eluted through at least one opening disposed through the outer member to the lumen. The radiopaque member may be substantially continuous along the length of the wire or disposed only along portions of the wire such as crowns. In a method for making the stent, a composite wire including an outer member, a radiopaque intermediate member, and a core member is shaped into a stent pattern and processed to remove the core member and optionally portions of the radiopaque intermediate member, without damaging the outer member.

    摘要翻译： 支架由具有外部构件的线材，内部至少部分外部构件内表面的不透射线构件以及由外部构件内表面或不透射线构件内表面限定的内腔形成。 物质被设置在内腔中以通过穿过外部构件设置到内腔的至少一个开口被洗脱。 不透射线的构件可以沿着导线的长度基本上是连续的，或者仅沿着线的部分如冠冠设置。 在制造支架的方法中，将包括外部构件，不透射线中间构件和芯构件的复合线材成形为支架图案并且被处理以移除芯构件以及可选地部分不透射线的中间构件，而不损害 外部成员。